Nov 2019 – Oct 2022 · 2 yrs 11 mos · Amsterdam Area, Netherlands

Jun 2018 – Oct 2019 · 1 yr 4 mos · Chennai, Tamil Nadu, India

Aug 2017 – May 2018 · 9 mos · Chennai Area, India

• Was part of Customer Success Engineering team, took ownership in providing quicker solutions on incoming requests/enhancements from customers. Been a contact person for setting up SSO configuration or taking up other technical questions from customers.

Oct 2015 – Aug 2017 · 1 yr 10 mos · Chennai Area, India

• Developed new features in mentoring software and improvized the quality gaps, the software makes life of any organization easier by managing all the needs of mentoring and on-boarding.
• Used Ruby on Rails for development along with bunch of other services and monitored code breakage using Airbrake tool and was responsible for driving scrums, retrospective and RCA.

May 2015 – Sep 2015 · 4 mos · Bengaluru Area, India

• ETAT and logistics
• Maintained and implemented new features to the existing system and brainstormed on the incremental ideas to develop the code base and the overall system.
• Collaboratively developed a logistics product and delivered it to the customer, been a part from design till deployment phase.
• Designed and developed an end-to-end ETAT product for a customer and addressed clients problem through calls.
• Used exotel services for call masking.

Dec 2014 – Apr 2015 · 4 mos · Bengaluru Area, India

• iBUS services,
• Got trained on the heath care domain.
• Bootstrapped the project idea with team and implemented service for a patient device using iBUS (inter-operable BUS, channel between the medical device and the output media device).
• The project used the underlying framework and it will fetch the patients consultation related information on successful scanning of his/her device.

May 2013 – Oct 2013 · 5 mos · Bengaluru Area, India

• Designed and implemented a MVC based application for pricing verification variance changes of a stock in the market.
• Used by the internal team to avoid day-to-day excel sheet work.
• It presented the data with minimal changes in the existing user experience, to avoid educating users about the system.
• Invested more time to understand the finance domain and how to incorporate technology to overcome the manual errors in the daily processes.