Oct 2023 – Present · 2 yrs 8 mos · Bengaluru, Karnataka, India · On-site

• Led the development of the Conversational AI Platform, automating inbound and outbound calling flows (RCA huddles, pitch audits, courtesy calls)
• Driving growth-related initiatives across user acquisition, trial-to-conversion, and retention funnels by building intelligent backend flows and optimizing high-traffic systems.
• Leading the B2B charter, scaling the corporate wellness platform from 10 to 1,200+ enterprises and 800K+ employees, ensuring high availability and reliability across distributed microservices.
• Integrated Fitternity OnePass into the Cult ecosystem post-acquisition, unifying access and billing systems across platforms.
• Engineered the Corporate Challenge Platform, supporting multiple event types (steps, streaks, sessions), powering inter/intra-corporate competitions that boosted engagement by 20%.
• Optimized the Class Booking Engine to handle 10× peak-hour load by migrating inventory counters from MySQL to Redis, reducing DB load by 70% and latency by 60%.
• Revamped the Transform business, enhancing backend capabilities of the Habit Creation Platform and Transform System (Cult’s digital weight-loss product) for better scalability and personalization.
• Managing end-to-end backend architecture, system design reviews, and delivery ownership for multiple B2B and growth-related verticals.

Nov 2021 – Present · 4 yrs 7 mos · Bengaluru, Karnataka, India · On-site