Jan 2024 – Jul 2024 · 6 mos · Hybrid

Jun 2022 – Jan 2024 · 1 yr 7 mos · Pune, Maharashtra, India

• Enter the world of new-age parcel distribution,
• Space efficient
• Plug & Play
• Scalable
• I help teams enable this new age vision using Technology.

Jun 2017 – Jun 2022 · 5 yrs · Pune, Maharashtra, India

Feb 2016 – Sep 2024 · 8 yrs 7 mos · Mumbai Area, India

• Helming the organisation with main focus on expanding as a South Indian restaurant franchisee chain. Currently have two restaurants running successfully in Navi Mumbai area serving good South Indian fare.

Feb 2014 – Feb 2016 · 2 yrs · Mumbai Area, India

• Responsible for delivery of VAS projects for operators in Europe region,
• Job responsibility includes delivery of products, project tracking, project management, coordination of cross functional teams and project closure.

Jan 2011 – Oct 2012 · 1 yr 9 mos

• Responsibilities
• Leading and heading the field support operations at Roamware handling a pool of resources. Providing back-end support to Implementation Engineers (L2 level support).
• Point of interaction between Development team and Onsite Implementation resources, Managing documentation repositories for day to day issues faced across deployments. Keeping track of issues reported from sites and providing high level reports to the management team based on the quality from both implementation and product prospective.
• Expertise gained: Team Handling, Delegation and management skills, Goal Setting, Issue documentation, Project management, Mentoring, Methodical problem solving and project execution.

Sep 2007 – Oct 2012 · 5 yrs 1 mo

• Responsibilities
• Handling systems, servers on Sun Solaris, Linux and Networks on Cisco Switches
• Participating in Kick off meetings and delivery of projects across Middle East and Far East Asia.
• Customer handled during this period- 7 major GSM operators including Vodafone group. Delivered path breaking products in GSM roaming value added service space.
• Expertise gained: Core Unix/Solaris knowledge, Telecom domain knowledge, Customer handling, Technical delivery while adhering to strict timelines, Issue escalation and resolution, Importance of 1st level analysis of an issue, Reporting and driving a project.

Oct 2012 – Feb 2014 · 1 yr 4 mos · Mumbai Area, India

• Application Performance Management (APM) solution's is in providing ‘More Time to Prevent’ a potential outage (in the banking sector) by use of innovative technologies like Application Behavior Learning & Automated Forensic Actions. I head the technical delivery of AppsOne for the largest private sector bank in India. I interact with the application owners, understand the incidents and pain involved in performance monitoring of these applications, see how these can be pro-actively managed, using alerts, breach of threshold etc.., propose the solution with the help of the development team and implement this solution.

Mar 2007 – Sep 2007 · 6 mos · Mumbai Area, India

• Managing System and Networks for all the branches of N&T, Setting up LAN networks across 4 levels of their corporate head quarters, Installing and configuring Ensemble PRO which is a dialing server for the international BPO center, Troubleshooting network issues, ADS on Win 2K3, Setting up Linux servers and configuring various services like DHCP, DNS, Squid, NFS, Samba etc..
• Expertise gained: Core IP knowledge, Cisco Catalyst series Manage switch and Cisco router configuration, Desktop management on Windows, System Security on Windos and Linux hosts, Event reporting and fault analysis.