Mar 2023 – Aug 2023 · 5 mos · Sydney, New South Wales, Australia · Hybrid

• Short tenure, deliberate move — brought in specifically to modernise IMB's digital onboarding capability.
• Delivered a 25% uplift in loan and deposit conversions by implementing digital identity verification end-to-end, eliminating manual checks, and enabling fully digital onboarding for the first time.
• The deposit growth this unlocked had a compounding commercial effect - more customer deposits meant IMB could fund a greater proportion of its loan book internally, reducing reliance on wholesale market borrowing at higher rates.
• Owned the product roadmap for deposit origination and digital identity - ran a competitive RFP, selected the vendor, and led delivery through to production.

Mar 2022 – Mar 2023 · 1 yr · Sydney, New South Wales, Australia

• 10x provides a cloud-native core banking platform (SuperCore™) to Tier-1 banks globally. Joined to lead the APAC delivery of Westpac's Banking-as-a-Service platform, one of the most complex core banking implementations in the Australian market at the time.
• Led a global tribe of 130+ across product, engineering, infrastructure, and testing in the UK, Romania, and Australia - delivering the full BaaS platform including payments, cards, channels, and open banking for Westpac and Afterpay.
• Achieved 25% reduction in program spend through backlog restructuring and parallel workstreams - compressing the delivery timeline by 3 months on a $20M program.
• Appointed within 6 months of joining to scope 10x's new Institutional Banking initiative - conducted market discovery and business case development for a major APAC growth opportunity.

Aug 2021 – Feb 2022 · 6 mos · Sydney, New South Wales, Australia

• Led the $4.5M CDR program for Westpac's BaaS offering - developed and executed the go-to-market strategy to commercialise Open Banking use cases via Accredited Data Recipient capabilities, one of the first such frameworks in the Australian market.
• Promoted to lead the full BaaS program within 6 months, expanding scope from Open Banking to the entire platform.

Feb 2021 – Aug 2021 · 6 mos · Sydney, New South Wales, Australia

• One of Australia's largest customer-owned banks. Brought in to lead the CDR program end-to-end.
• Delivered Open Banking Product Reference Data within 6 weeks of joining - ahead of schedule and under budget.
• Led the full CDR rollout across member-facing products, Open Banking APIs, and core banking compliance updates - managing a cross-functional team of 45+ across change, risk, legal, tech, and testing.
• Appointed as the bank's industry spokesperson within a closed working group of select Australian financial institutions implementing Consumer Data Sharing - representing TMBL's interests at a regulatory level.

Mar 2020 – Jan 2021 · 10 mos · Sydney, New South Wales, Australia · Hybrid

• Thomson Reuters is a multinational media conglomerate with over 24,000 employees across 33 countries. It offers solutions & services across legal, tax, compliance, government, and media segments.
• Responsibilities:
• Built and led the APAC digital product team (18 members) across CRM, e-commerce, CMS, and marketing automation - owning the region's digital portfolio across 16 markets.
• Established the APAC & Middle East PMO from scratch, creating standardised delivery frameworks adopted across the region.
• Sat on the steering committee responsible for quarterly digital strategy across APAC, with a mandate to maximise revenue through lead-driven digital channels.

Jun 2017 – Mar 2020 · 2 yrs 9 mos · Sydney, New South Wales, Australia · On-site

• Ultradata is a banking technology solution provider delivering core banking, digital payments, and mobile solutions to credit unions and mutual banks across Australia.
• First appointee to lead the Digital Pays program - designed and executed Apple Pay and Google Pay rollout across the majority of Ultradata's client base in partnership with Cuscal.
• Delivered Australia's first .bank domain product launch for Endeavour Bank, managing all product, technology, and compliance workstreams end-to-end.
• First appointee to scope and lead the Azure migration program from on-premise infrastructure to Microsoft Azure.
• Promoted to Senior Digital Project Manager in recognition of consistent delivery. Received the High Achievers Award in both 2018 and 2019.

Dec 2013 – May 2017 · 3 yrs 5 mos

• Founded and scaled a technology product studio from zero - built the team, defined the service model, and personally led product discovery and delivery across all major client engagements.
• Won the ICT for Mountain Development Award 2016 for a comprehensive agricultural data platform - recognised internationally for product innovation and social impact.
• Delivered enterprise solutions for clients including PwC India, Omantel, Pragya NGO, and the Embassy of Poland.

Dec 2012 – Sep 2014 · 1 yr 9 mos · Gurgaon, India

• Contributed to enterprise application development (Java) for Shoppers Drug Mart as part of a global delivery team.
• Delivered a 40% improvement in client-server response time through a targeted performance optimisation - rated highest performer within the team.

Jun 2010 – Jul 2010 · 1 mo · Gurgaon, India

• Completed a project on Power Distribution Simulator Model

Jun 2009 – Jul 2009 · 1 mo · Gurgaon, India

• Researched and prepared a report on different types of computer Viruses and Malwares