Sep 2024 – May 2025 · 8 mos · Remote

Sep 2022 – Jan 2024 · 1 yr 4 mos · Gurugram, Haryana, India

• Optimised report processing time by ~40% through migration of the reporting system from a legacy to a modern infrastructure
• Achieved ~99% on-time file delivery through real-time processing by migrating from SFT to REST API based data sharing
• Implemented failover mechanisms for seamless database & API recovery to ensure a 99.9%+ reporting platform up-time
• Upgraded encryption standards for the shared files, enhancing data security and reducing potential exposure risks by over 99%
• Maintained 99.9% data accuracy by enforcing automated validation checks, preventing reporting errors & ensuring compliance
• Led the development of the corrections management system reducing the turn-around-time to make corrections by 7 days
• Owned & prioritized the product backlog, feature enhancements & regulatory mandate; increased feature delivery by 20% YOY
• Reduced user-story churn by 15pp & boosted say-do ratio by 30pp through effective sprint planning & backlog grooming
• Accelerated sprint velocity by 25% Y-O-Y through backlog refinement, sprint planning, & proactive dependency resolution
• Enhanced release documentation standards, ensuring comprehensive release notes, which reduced post-release queries by 20%

Sep 2021 – Jul 2022 · 10 mos · Bengaluru, Karnataka, India

• Reduced Mar-Tech infra costs by ~65% by eliminating redundant and unutilized events, enhancing efficiency and scalability
• Developed a WhatsApp conditional chatbot, increasing user engagement by 15pp and boosting inbound sales leads by 5pp
• Bridged data gaps b/w internal databases & MoE, increasing customer reachability by 40pp through improved data accuracy
• Reduced manual intervention in marketing campaigns by 25% through automation thereby improving execution speed
• Carried out A/B testing for retention campaigns by optimising content and timing resulting in a 20% uplift in conversion rate

Nov 2020 – Aug 2021 · 9 mos · Faridabad, Haryana, India

• Developed a sales strategy for the parts vertical & achieved a 15% revenue growth QOQ by optimising product pricing models
• Led the seal kit market entry and optimised procurement costs by 52% through identifying the lowest-cost suppliers in market
• Oversaw the development of a business dashboards thereby reducing the lead time to track sales data by 24 hours
• Conducted research across 20+ dealers; built a business case for Salesforce adoption to improve sales & dealer management

Apr 2019 – May 2019 · 1 mo · Bengaluru Area, India

• Curated a database of clients by adding 280 new leads from the paper packaging industry in Bangalore
• Spoke with 100+ clients about the credit facility and arranged meetings with 25+ clients for the deal
• Closed a deal worth INR 10 Lakhs with a paper bag manufacturer having a turnover of INR 4 Crores
• Initiated new deals with 5 more clients with a combined net worth of approx. INR 350 Crores
• Conducted the primary research to estimate the market size of the paper packaging industry in Bangalore
• An additional INR 60 Lakhs worth of business has been secured by the company from the leads provided

Jul 2015 – Jul 2016 · 1 yr · Ropar (Punjab)

• Interacted with 20+ HR managers of companies w.r.t. the hiring process on campus
• Assisted in conducting the overall hiring process from start to finish for various companies
• Aided more than 80% students get placed with an average package of approx. 12 Lakhs/Annum