Sep 2024 – Present · 1 yr 8 mos · Chennai, Tamil Nadu, India · On-site

• Led fraud detection efforts by leveraging analytical tools to identify and prevent suspicious activities.
• Metrics calculation to measure Fraud.
• Conducted data-driven analysis to detect emerging fraud patterns.
• Utilized pattern matching and anomaly detection techniques to flag high-risk behavior.
• Collaborated with cross-functional teams to escalate and resolve complex fraud cases efficiently.
• Performed in-depth reviews of high-risk accounts and refund requests to identify potential abuse.
• Supported customers to safeguard their
• Accounts from Scammers.