Prince Kumar Jha — Product Manager

As a seasoned Manager specializing in IoT Smart Metering and Smart Utilities, I bring over 8+ years of experience in Global Project Management, Product Operations, and Digital Transformation. My passion lies in leveraging IoT Technology to drive innovation and efficiency in the IOT and utilities sector. Throughout my career, I have successfully led numerous B2B projects, delivering impactful solutions that enhance operational performance and customer satisfaction. My expertise in PMP®, ITIL®, and Lean methodologies (PMI-ACP) ® ensures that I approach every project with a strategic and process-oriented mindset. I thrive in dynamic environments where I can apply my skills in IoT Technology and Digital Transformation to solve complex challenges and drive business growth. I am always eager to connect with like-minded professionals and explore new opportunities for collaboration. Key Highlights: ✔ Collaborating with global IoT customers to design and implement cutting-edge solutions. ✔ Driving IT initiatives to improve system reliability, scalability, and performance. ✔ Delivering disaster recovery strategies to mitigate risks and ensure business continuity. ✔ Managing large-scale, mission-critical IT projects with a focus on innovation and efficiency. Passionate about leveraging technology to drive innovation and enhance customer experiences, I continuously upskill with certifications like CCNA, IOT, AI, Digital Transformation, Project Management and remain dedicated to staying ahead in the ever-evolving IT landscape. Let’s connect and explore opportunities to harness technology for global success!

Stackforce AI infers this person is a skilled IoT Project Manager with expertise in B2B solutions and digital transformation.

Location: Gurugram, Haryana, India

Experience: 9 yrs 1 mo

Skills

Iot Solutions Development
Project Management
Network Solutions Configuration
Stakeholder Interaction
Product Lifecycle Management
Data Management
Team Performance Monitoring
Escalation Management

Career Highlights

Over 8 years of experience in IoT and utilities sector.
Expert in managing large-scale IT projects.
Passionate about driving innovation through technology.

Work Experience

Bharti Airtel

Manager (1 yr 4 mos)

Product Lifecycle Management Specialist (1 yr 11 mos)

_VOIS

Assistant Manager (3 yrs 11 mos)

Wipro Limited

Senior Team Lead (1 yr 6 mos)

Network Engineer (5 mos)

Tata Motors

INTERNSHIP (2 mos)

Education

PMP at Project Management Institute

Bachelor of Technology - B.Tech at Aryabhatta Knowledge University, Patna

Diploma in Computer Application at Microsoft vedanta foundation

Intermediate(10+2) at BVR College

Matriculation at BBM Purnea

Certificate course at Computec Delhi

Prince Kumar Jha

Product Manager

Gurugram, Haryana, India9 yrs 1 mo experience

Highly Stable

Key Highlights

Over 8 years of experience in IoT and utilities sector.
Expert in managing large-scale IT projects.
Passionate about driving innovation through technology.

Stackforce AI infers this person is a skilled IoT Project Manager with expertise in B2B solutions and digital transformation.

Contact

princejha51209@gmail.com LinkedIn

Skills

Core Skills

Iot Solutions DevelopmentProject ManagementNetwork Solutions ConfigurationStakeholder InteractionProduct Lifecycle ManagementData ManagementTeam Performance MonitoringEscalation Management

Other Skills

M2MHESProject PlanningStakeholder CollaborationRisk ManagementChange ManagementProject DeliveryCustomer Relationship Management (CRM)Microsoft ExcelProblem SolvingTroubleshootingMaster Data ManagementOracle Meter Data Management (MDM)IT OperationsService Delivery

About

Experience

9 yrs 1 mo

Total Experience

2 yrs 7 mos

Average Tenure

1 yr 4 mos

Current Experience

Bharti airtel

2 roles

Manager

Promoted

Jan 2025 – Present · 1 yr 4 mos · Gurugram, Haryana, India · On-site

As an IoT Project Manager, my role is to bridge the gap between cutting-edge technology and seamless execution. My key responsibilities include:
Project Planning & Execution: Designing end-to-end IoT project roadmaps, managing timelines, budgets, and deliverables.
Stakeholder Collaboration: Coordinating with cross-functional teams, vendors, and clients to ensure alignment and smooth project execution.
IoT Solutions Development: Overseeing the integration of hardware, software, and networking technologies to create scalable IoT solutions.
Risk Management: Identifying and mitigating risks throughout the project lifecycle to ensure success.
Quality Assurance: Ensuring all IoT deployments meet organizational standards and client expectations.
Data Analysis: Leveraging IoT data to drive insights and actionable strategies.
Team Leadership: Mentoring and leading teams to foster innovation and efficiency.
Excited to be at the forefront of technological innovation, driving impactful solutions in the IoT space!

M2MHESIoT Solutions DevelopmentProject Management

Product Lifecycle Management Specialist

Mar 2019 – Feb 2021 · 1 yr 11 mos · Gurgaon, India

Prince Kumar Jha
Product Engineer - IoT Technology
To process Pvt APN configuration for whitelisting solutions as well as MPLS Backhaul solutions for PAN India.
Validate PO against quantity, pricing, components, company name, etc.
Validate Billable Account ID due to incorrect details, Product Type, Solution Type, billing type, etc.
Managing between different teams to ensure timely delivery to the customer.
Testing the solution to check the configuration.
PAN India testing for new solutions before they are launched in the market.
Bill Plan creation.
Managing Data for all the customers, this data is used for analysis by many teams including Product and Network team for various purposes.
Product Analysis.
With extensive knowledge of CMP, Siebel & EPC Portal, I am able to guide most of customers with any issue they might have.
Identify/highlight any issue regarding M2M & IoT. Get them cross checked/validated by respective team.
Prepare and publish weekly dashboards related to new on boarding customers.
Coordinate with Finance & IT team for new plan creation as per requirements.
Work in close coordination with PAN India sales & service team.

Project DeliveryCustomer Relationship Management (CRM)Product Lifecycle ManagementData Management

_vois

Assistant Manager

Feb 2021 – Jan 2025 · 3 yrs 11 mos · Bangalore Urban, Karnataka, India

Prince Kumar Jha
Assistant Manager - IoT Technology
Configure network solutions as per solution design document provided by Solution Architect.
Interact with stakeholders and solution architect for technical specifications to deliver the different network solutions within defined SLA (Service Level Agreement).
Perform technical on boarding for the customers, which includes MPLS (Multi-protocol Label Switching) network, Access lists (ACL), VPN (Virtual Private Network), Radius authentication, networks protocols such as BGP (Border Gateway Protocol).
Test the network connectivity on the computer with different network devices before delivery.
Troubleshoot, raise and track an incident for customer’s connectivity issues for local area networks (LANs), wide area networks (WANs) and mainframe networks also co-ordinate with different teams.
Create customer profile, tariffs, customer service profiles and events to manage network data usage.
Operate on the portal to monitor the performance of SIMs, networks and co-ordinate access.
Create and update checklist for quality check within technical team.

Change ManagementProject DeliveryNetwork Solutions ConfigurationStakeholder Interaction

Wipro limited

2 roles

Senior Team Lead

Promoted

Aug 2017 – Feb 2019 · 1 yr 6 mos

Follow up with circle team and engaging with Ericsson circle lead.
Monitor team performance and achieving the given targets and ensuring adherence to service level agreement.
Handling escalation and taking required follow ups from respective teams.
Publishing daily, weekly & monthly performance report of Engineer and taking review on the basis of that report.
Tracking of Corporate and Critical Customer escalation and their SR’s.
Developed daily, weekly and monthly MIS Reports and forwarded the same for further review.
Handling VVIP customers & major escalation taking required follow ups from respective teams.

Microsoft ExcelProblem SolvingTeam Performance MonitoringEscalation Management

Network Engineer

Feb 2017 – Jul 2017 · 5 mos

To check Network profile by the different tool.
Taking care of all the issues of 2G/3G/4G/VOLTE Data, Connectivity, Coverage complaints of entire North region by providing L1 & L2 level resolution to FTR as well as Non FTR complaints.
Good experience in record maintenance on MS Office.

Troubleshooting