Priyanka Arora

Operations Associate

Faridabad, Haryana, India1 yr 9 mos experience

Most Likely To Switch

Key Highlights

Proven track record in supply chain management.
Strong background in customer experience and digital marketing.
Experience in managing operations for rapid business expansion.

Stackforce AI infers this person is a versatile professional in logistics and digital marketing with strong operational expertise.

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Skills

Core Skills

Supply Chain ManagementOperations ManagementCustomer ExperienceDigital MarketingWeb DesignCustomer Service

Other Skills

Inventory ManagementCross-functional CoordinationEscalation ResolutionCustomer Escalation ManagementClient CommunicationMarketing StrategyWordPress DesignCommunicationProblem SolvingEscalations ManagementVendor ManagementProcurement operationsSupply Chain OperationsQuery WritingOral Communication

About

With a diverse background spanning hospitality, digital marketing, and operations, I bring a well-rounded approach to solving complex business problems. I began my career managing my own hotel and café in Himachal Pradesh, where I honed my skills in customer experience, operations, and business management. I later transitioned into the digital space through marketing internships before joining Zomato in the customer experience team. Recognizing my operational acumen, I was moved to Blinkit, where I now work in the infra and supply chain team, supporting rapid expansion and backend execution for new rollouts. Always curious and driven, I thrive in fast-paced environments and enjoy building processes that scale.

Experience

1 yr 9 mos

Total Experience

10 mos

Average Tenure

1 yr 4 mos

Current Experience

Blinkit

Supply Chain and Expansion- Infra

Jan 2025 – Present · 1 yr 4 mos · Gurugram, Haryana, India · On-site

I support supply chain operations for Blinkit Dark stores and Bistro, Blinkit’s fast-growing food delivery vertical, with a focus on enabling smooth and timely store and kitchen rollouts across regions. My role involves managing backend coordination, ensuring all required materials and resources are tracked, delivered, and ready in alignment with project timelines.
I work closely with vendors and internal stakeholders to ensure execution remains on track, helping maintain momentum as the business scales rapidly.
Key Areas of Ownership:
Monitoring and managing supply chain workflows to support new site launches
Coordinating with vendors for dispatches, delivery updates, and execution timelines
Collaborating with project, admin, and infra teams to align rollout readiness
Identifying and resolving operational roadblocks to maintain rollout speed and accuracy
Supporting scalable processes to enable smooth infrastructure expansion.

Inventory ManagementCross-functional CoordinationSupply Chain ManagementOperations Management

Zomato

Associate- Customer Experience

Sep 2024 – Jan 2025 · 4 mos · Gurugram, Haryana, India · On-site

Escalation ResolutionCustomer Escalation ManagementCustomer Experience

Digipplus

Digital Marketing Executive

Feb 2024 – Aug 2024 · 6 mos · India · Remote

Client CommunicationMarketing StrategyDigital Marketing

Antarch studio

Website Designer

Aug 2023 – Sep 2023 · 1 mo · Bengaluru, Karnataka, India

WordPress DesignDigital MarketingWeb Design

Mountain view , himachal pradesh

Hotel and Restaurant Host

May 2021 – Apr 2023 · 1 yr 11 mos · Himachal Pradesh, India · On-site

In my role as the manager at Mountainview, Himachal Pradesh, I handled online and offline bookings, check-ins and check- outs, payments, front desk and took care of guests' grievances and problems and handled the social media for the Hotel.
Also managed food orders.

CommunicationProblem SolvingCustomer Service