Priyanka Sharma — HR Manager

An HR professional with more than 9 years of vivid experience in HR Shared Services, HR Process outsourcing, HR Process & System Transitions. 4.5+ Years’ experience in HR Shared Services operations handling. Spear headed the implementation of People Soft for APAC countries and led payroll implementation and testing for APAC countries. Hands on experience in process transitions and managed the team for HR Operations and System Security. Act as a catalyst to support organizations move up the value chain by digitizing their HR process by keeping employee experience at the center. Rich experience in implementing cloud based HRMS Product viz ALT Recruti, ALT Worklife and ALT Payroll. •Well versed with Project Management concepts and handled multiple transformation projects •Skilled in process standardization and streamlining which helps in eliminating the non-value added activities •Best practice implementation with the help of industry benchmarking for optimizing the process capabilities through system integrations and implementations •Proven leadership record in handling HR Shared service operations including all Hire to Retire process for the APAC countries along with System Security for Finance •Good command on process mapping, fit gap analysis, agility framework, data analysis and interpretation, change management, risk management and mitigation •Thrived for service delivery excellency by focusing on first time right approach and critical to quality attributes •Hand on experience on HR processes for multiple APAC countries like Singapore, Australia, Philippines, Hong Kong, Malaysia, etc. •Enriching experience in the payroll process for multiple APAC countries •Stakeholder and communication management has been a key for driving complex projects •Achieved process excellence by developing process/frameworks focusing on Business Value Proposition, Value Chain and competitive advantage

Stackforce AI infers this person is a seasoned HR professional specializing in HR digitization and shared services across APAC.

Location: Delhi, India

Experience: 14 yrs

Skills

Hr Consulting
Hrms Technology Implementation
Cloud-based Hr Systems Implementation
Consulting Services
Core Hr Operations
Service Delivery Excellence
Talent Management
Operational Excellence
Process Standardization

Career Highlights

Led HR digitization projects across multiple APAC countries.
Spearheaded People Soft implementation for payroll operations.
Proven track record in HR consulting and process optimization.

Work Experience

Genpact

Assistant Vice President - Human Resource (1 yr 3 mos)

PeopleStrong

Director - Product Solutions and Customer Onboarding (2 yrs 11 mos)

Manager - Transitions & Consulting (2 yrs 2 mos)

Wood

Service Delivery Lead (2 yrs 10 mos)

Jones Lang LaSalle

Team Lead - HR Operations (5 yrs)

Moser Baer India Ltd

Summer Intern (0 mo)

Education

Master of Business Administration (M.B.A.) at Amity University

Bachelor Of Computer Application at GGSIPU

Priyanka Sharma

HR Manager

Delhi, India14 yrs experience

Key Highlights

Led HR digitization projects across multiple APAC countries.
Spearheaded People Soft implementation for payroll operations.
Proven track record in HR consulting and process optimization.

Stackforce AI infers this person is a seasoned HR professional specializing in HR digitization and shared services across APAC.

Contact

Skills

Core Skills

Hr ConsultingHrms Technology ImplementationCloud-based Hr Systems ImplementationConsulting ServicesCore Hr OperationsService Delivery ExcellenceTalent ManagementOperational ExcellenceProcess Standardization

Other Skills

Business PartneringTotal RewardsPerformance ManagementPayroll ProcessingLearning & DevelopmentProcess MappingFit Gap AnalysisBest Practice ImplementationRisk ManagementStakeholder ManagementChange ManagementProcess ControlGovernance StructureHR Process TransitionPeople Soft Implementation

About

Experience

14 yrs

Total Experience

3 yrs 2 mos

Average Tenure

1 yr 3 mos

Current Experience

Genpact

Assistant Vice President - Human Resource

Feb 2025 – Present · 1 yr 3 mos · Noida, Uttar Pradesh, India · On-site

In this new role, I am excited to leverage my extensive experience across business partnering, total rewards, operations management, HRMS technology implementation, project management, and HR consulting to shape and deliver transformative HR solutions.
Key responsibilities in my role include:
Business Partnering: Collaborating with senior leadership to ensure HR strategies align with overall business goals, driving talent management and organizational development across multiple regions.
Total Rewards: Designing and overseeing compensation and benefits strategies to enhance employee engagement and ensure market competitiveness.
Performance Management: Implementing and optimizing performance management processes that drive individual and organizational growth.
Payroll Processing: Overseeing payroll operations across global regions, ensuring compliance, accuracy, and timely delivery of payroll services in the UK, US, Australia, Germany, and other key markets.
Learning & Development: Leading L&D initiatives to foster continuous learning and development, enhancing talent capabilities across regions.
HRMS Technology Implementation: Driving the implementation of HR tech solutions to optimize employee experience, improve operational efficiencies, and enable data-driven decision-making.
HR Consulting: Providing strategic HR consulting to leadership teams to address key organizational challenges and promote HR best practices.
I am excited to work alongside the talented teams at Genpact and contribute to creating an innovative, people-first HR environment across the UK, US, Australia, Germany, and beyond.

Business PartneringTotal RewardsPerformance ManagementPayroll ProcessingLearning & DevelopmentHRMS Technology Implementation+1

Peoplestrong

2 roles

Director - Product Solutions and Customer Onboarding

Promoted

Apr 2022 – Mar 2025 · 2 yrs 11 mos · Gurugram, Haryana, India

Manager - Transitions & Consulting

May 2017 – Jul 2019 · 2 yrs 2 mos · Gurugram, Haryana, India

1) Drives cloud base HR Systems implementation and manages the same as a Project Manager
2) Feasibility study by mapping HR processes against the technology
3) Shares inputs for product enhancement by analyzing the industry specific requirement
4) Conducts due diligence for the clients to understand their current system and processes
5) Process control set up and evaluation is another key deliverable
6) Fit Gap analysis by using the Process Mapping techniques
7) Facilitates best practice implementation in HR domain and mapping the process to the HR System
8) Provide consulting services to the client for process standardization and streamlining with the help of digitization
9) Risk Management and mitigation to ensure project delivery
10) Stakeholder management through stakeholder analysis and governance reviews
11) Drive change management programs for the clients to ensure adoption to the new systems/process
12) System UAT to ensure service delivery excellence and facilitate training for the end users

Cloud-based HR Systems ImplementationProcess MappingFit Gap AnalysisBest Practice ImplementationConsulting ServicesRisk Management+2

Wood

Service Delivery Lead

Jul 2019 – May 2022 · 2 yrs 10 mos · Gurugram, Haryana, India

Jones lang lasalle

Team Lead - HR Operations

May 2012 – May 2017 · 5 yrs · Gurugram, Haryana, India

1) Hands on experience on handling core HR operation and finance system security
2) Led a team of HR professionals which focused on service delivery excellence for HR operations across multiple APAC countries
3) Handled operations ranging from Hire to Retire for multiple HR countries
4) Posses good knowledge regarding APAC countries payroll and was SME for the same
5) Responsibility includes stakeholder and client management by liaising with Country/Regional HR Heads, Payroll Vendors to ensure service delivery excellence
6) Developing internal process control and governance structure to ensure smooth operations
7) Led the HR process transition for Australia, India, Singapore, Philippine, Hong Kong including the Payroll for Australia, Singapore, Hong Kong, India, Indonesia, Malaysia, Thailand and New Zealand
8) Spear headed the People Soft implementation for Australia including the Payroll
9) System testing and UAT for Payroll and HRIS Systems
10) Led the Operation excellence practices for the team to ensure high standard of service delivery
11) Instrumental in developing process documents and checklist
12) As a part of the premium “TMO” club member led multiple HR projects listed below:
a. HR Process Evaluation and Standardization for India
b. Retention Project at JBS Center
c. Designing of Control Framework & Operation Governance Model at JBS
d. HR Process Digitization by implementing ALT Work life
e. Reporting Structure Standardization at JBS
13) Conceptualized the Reward and Recognition Policy at JBS
14) Took various initiative as a part of Operational Excellence team by driving 5S audit, Visual Management Audit and quarterly SOP Audits
15) Contributed towards cost saving by introducing innovative process improvement ideas
16) As a People Manager coached and guided the team to achieve organizational as well as individual goals by striking a balance between the same