PRIYANKA SHARMA

Recruiter

Noida, Uttar Pradesh, India17 yrs 2 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 15+ years of HR experience across diverse industries
  • Expert in employee engagement and talent acquisition
  • Strong foundation in empathy and people management
Stackforce AI infers this person is a seasoned HR professional with expertise in Employee Engagement and Talent Acquisition across multiple sectors.

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Skills

Core Skills

Employee EngagementTalent AcquisitionGrievance HandlingStakeholder ManagementPeople LeadershipQuality Assurance

Other Skills

Corporate Social ResponsibilityInterpersonal CommunicationPersuasionInterviewingHR Business PartneringHR AnalyticsOrganizational DevelopmentHuman Resource DevelopmentPayroll AdministrationSoft SkillsRate NegotiationSales HiringJob PlacementsBriefingInternal Communications

About

I am a people-centric HR professional with 15+ years of experience across Employee Engagement, Talent Acquisition, Grievance Management, Quality, Training & Development, and People Operations, spanning BFSI, consulting, technology, and shared services environments. Currently, I work as an Employee Engagement Specialist โ€“ TAG Transformation, where I drive post-offer candidate engagement, stakeholder alignment, hiring manager connects, webinars, and retention initiatives to ensure a smooth and confident transition from offer to joining. My role sits at the intersection of people, process, and perception, ensuring business hiring goals are met while delivering an exceptional candidate experience. Over the years, I have: Led and scaled talent acquisition teams Managed high-impact grievance redressal and sensitive employee matters Built training, quality, and engagement frameworks Partnered with senior stakeholders to improve retention, communication, and trust My career journey โ€” from Customer Care and Quality Assurance to HR and Talent Leadership โ€” has given me a strong foundation in empathy, process excellence, and people management. I bring a balanced approach of business thinking with human understanding. I hold an MBA in HR and am deeply passionate about creating workplaces where people feel heard, supported, and motivated to stay and grow. ๐Ÿ”น Core strengths include: Employee Engagement | Post-Offer Experience | Talent Acquisition | HR Operations | Grievance Handling | Stakeholder Management | Training & Development | Retention Strategy | People Leadership.

Experience

17 yrs 2 mos
Total Experience
2 yrs 10 mos
Average Tenure
3 yrs 10 mos
Current Experience

Iris software inc.

Candidate Engagement Specialist

Aug 2022 โ€“ Present ยท 3 yrs 10 mos ยท India

Corporate Social ResponsibilityInterpersonal CommunicationPersuasionInterviewingHR Business PartneringHR Analytics+42

National pension system trust

Grievance Redressal Team

Dec 2020 โ€“ Sep 2022 ยท 1 yr 9 mos ยท Delhi, India

Corporate Social ResponsibilityPersuasionInterviewingOrganizational DevelopmentHuman Resource DevelopmentPayroll Administration+21

300plus consulting services

Team lead - Talent Acquisition

Jul 2018 โ€“ Nov 2020 ยท 2 yrs 4 mos ยท West Delhi, Delhi, India

Corporate Social ResponsibilityInterpersonal CommunicationContent CreationPersuasionInterviewingOrganizational Development+35

Symmetrical global search pvt ltd

Sr Recruitment Consultant

Mar 2017 โ€“ May 2018 ยท 1 yr 2 mos ยท India

Corporate Social ResponsibilityInterpersonal CommunicationContent CreationPersuasionOrganizational DevelopmentHuman Resource Development+29

Google, social marketing tools

Quality Assurance Lead

Jul 2015 โ€“ Mar 2017 ยท 1 yr 8 mos ยท Gurgaon

  • I am currently handling Quality Assurance for AdWords Express at Google gurgaon
Interpersonal CommunicationContent CreationPersuasionSoft Skills TrainingInternal CommunicationsWritten Communication+5

Convergys

2 roles

Quality Assurance Specialist

Promoted

May 2013 โ€“ May 2015 ยท 2 yrs

Interpersonal CommunicationContent CreationPersuasionSoft Skills TrainingWritten CommunicationBehavioral Training+4

Customer Care Executive

Nov 2008 โ€“ May 2013 ยท 4 yrs 6 mos

  • I started working as a customer care executive and outperformed in sales and service was credited with best performer across process for the year. Within an year was promoted to Sr officer where in i was taking care of Niche accounts of Citibank US clients. Soon after another 1.5 yrs was promoted as process developer was associated to take care of the new joinees their trainiing and quality parameters and was responsible for running sales in the entire team gamut.
  • It was through an IJP i was given Quality Analyst role for AT&T and was accessing calls for US agents working for AT&T process.
Interpersonal CommunicationPersuasionBehavioral TrainingGrievances

Education

Sikkim Manipal University - Distance Education

Master of Business Administration (M.B.A.) โ€” Human Resources Management and Services

Jan 2012 โ€“ Jan 2014

Delhi University

Bachelor of Arts (B.A.) โ€” Political Science

Jan 2006 โ€“ Jan 2008

Daulat Ram College

Bachelor of Arts (B.A.) โ€” Political sc

Jan 2005 โ€“ Jan 2008

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