Priyanshu Gupta

Software Engineer

Delhi, India2 yrs 10 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • Developed AI voice bots for high-volume calling.
  • Created a bulk calling platform saving costs significantly.
  • Strong expertise in Agentic AI and VoIP technologies.
Stackforce AI infers this person is a SaaS-focused Software Engineer with expertise in AI and VoIP solutions.

Contact

Skills

Core Skills

Agentic Ai DevelopmentVoice Over Ip (voip)JavaSpring Boot

Other Skills

Spring FrameworkOpenAIelevenLabsReactor NettyGoogle Cloud Platform (GCP)Amazon Web Services (AWS)KubernetesDockerRedisDistributed CachingGenerative AIRAGWebrtcFreeswitchNode.js

About

sde intern @Freecharge | 4* codechef | specialist(1409) on codeforces | 1700+ on gfg | MERN stack | web development | final year computer science engineering student at NSUT East Campus (formerly AIACTR) batch 2023

Experience

2 yrs 10 mos
Total Experience
1 yr 2 mos
Average Tenure
6 mos
Current Experience

Microsoft

Software Engineer

Nov 2025Present · 6 mos · India · On-site

Cars24

Software Engineer

Jan 2025Nov 2025 · 10 mos · Gurugram, Haryana, India · On-site

  • Part of voice team of Gen AI,
  • Developed AI-based voice bots using VOIP platforms and integrating OpenAI and elevenLabs as
  • third party AI voice providers from scratch
  • Created a bulk calling campaign based platform that leverages agentic AI based agents creation
  • and using them to call customers by adding them to campaigns currently live with daily 15000 calls
  • by leveraging reactor netty saving significant in amount in calling costs
  • Built a RAG based knowledge base and used agent ai to call the rag for faqs on a live call
  • Enables different voice and language configurations supported by open ai and elevenlabs also
  • added voice cloning and tuning support
  • After call analysis using a seprate AI service to find transcriptions and use agentic AI to preform actions based on outcomes
Spring BootSpring FrameworkAgentic AI DevelopmentVoice over IP (VoIP)

Sprinklr

Software Engineer

Jul 2023Jan 2025 · 1 yr 6 mos · Gurugram, Haryana, India · On-site

JavaSpring Boot

Freecharge

Back End Developer

Feb 2023Aug 2023 · 6 mos · Gurugram, Haryana, India · On-site

JavaSpring Boot

Education

Netaji Subhas University of Technology, East Campus

Bachelor of Technology - BTech — Computer Engineering

Jan 2019Jan 2023

Hans Raj Smarak sr sec school

Senior Secondary School Certificate — Science

Jan 2017Jan 2019

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