Pulak Kundu — Software Engineer

Present Role -> Application Reliability Engineer in Apple : 2020 - Present • Diagnose and solve root cause of production critical issues by debugging code, exploring server logs through Splunk and other analytical tool like Extrahop and App-Dynamics. • Building tools/scripts to help day to day support activities resulting reduction of human error and saving effort. • Participating in application design review to identify possible points of failure and suggesting solution for those. • Perform production gating checks to ensure stability of application in production. • Perform code fixes for critical Production bugs. Skill sets: • Expertise in languages Java, J2EE, Spring Framework, Spring Boot, Hibernate, Maven and Eclipse/IntelliJ as development tool. • Server setup, implementation and production handling knowledge on Oracle Weblogic and Jetty. • Advanced knowledge & working experience in Oracle SQL Queries, NoSQL queries and scripting in MongoDB. • Experience in handling Git codebase admin operations for multiple projects. • Advance knowledge of Splunk using regular expression. Expert in queries for visual representation of Splunk data in tabular, graphical and geocoding formats. • Excellent hands-on knowledge of Unix, Linux and shell scripting. • Development experience of REST/HTTP APIs, including JSON data formats. • Knowledge in ITIL concepts like (Incident management, Change management and Problem management) • very good analytical skill and ability to perform in high pressure or tight schedule. • Basic knowledge on Python, Kafka. Previous Role -> Production Support & Devops Engineer in TCS: 2012 - 2019 • 7 years of experience in multiple Production Support projects and Enhancements along with Devops role. Leading a team of 8 members. • Diagnose and solve root cause of production issues by debugging code, exploring server logs through Splunk and other analytical tool like Extrahop, Hubble and App-Dynamics. • Planning, managing and execution of Global product releases in Pilot and Production environment. Post-release monitoring and reporting of application health to relevant stake-holders. • Automation and documentation on collecting application usage metrics to determine infrastructure scaling. • Responsible for maintaining a healthy production infrastructure, set up performance and resource monitoring alerts, application error monitoring alert for an environment with more than 1000 servers. • Periodic meeting with Business team and other related application teams to understand business concerns and requirements.

Stackforce AI infers this person is a Backend-heavy Infrastructure Engineer with expertise in Production Support and DevOps.

Location: Hyderabad, Telangana, India

Experience: 13 yrs 8 mos