Pulkit Garg — Associate Partner

Supply Chain Product Leader | Built WMS Automation at Zepto (10k+ Cr ARR) | Scaled Operations 25x | Open to Opportunities I'm Pulkit, Associate Director at Zepto, specializing in supply chain product management, WMS optimization, and operational scaling for high-growth startups. With 3+ years driving impact across Q-commerce, FMCG, and QSR verticals, I build products and systems that enable hypergrowth. What I Bring: Supply Chain Product Management: Built 6+ WMS products serving 650+ stores | Reduced planning time 95% through automation | Designed real-time dashboards for data-driven decisions | Led cross-platform integrations streamlining workflows Operational Scaling: Scaled Zepto Café ₹10Cr→₹250Cr ARR (25x) across 500+ kitchens | Improved availability 60%→95%, cut wastage 52% | Optimized DOI by 10 days | Managed 150+ monthly store launches, scaled 220→650+ stores | Achieved >94% fill rate with <1% quality issues for perishables Domain Expertise: Inventory Optimization | Demand Forecasting | WMS Implementation (Minsoft, Vinculum, Thor, SAP) | Third-party Manufacturing | FMCG/Food Supply Chain | Quick Commerce Operations | B2B2C Product Development Technical Skills: SQL | Python | Superset | Looker | MSTR | Excel | ERP | Safety Stock Modeling | Multi-replenishment Logic Education: PGDIM IIM Mumbai (NITIE) | BTech NIT Hamirpur Recognition: 2x Zepto Ace Award winner What I'm Looking For: Exploring Product Manager, Supply Chain Head, or Operations Leadership roles in: FMCG/D2C Brands scaling operations Fintech/SaaS building supply chain/logistics products Quick Commerce/E-commerce optimizing fulfillment Growth-stage Startups building systems from ground up Ideal Role: VP/Head of Operations, Supply Chain Product Manager (PM2/PM3), Planning & Analytics Lead Why Hire Me? I don't just manage—I build. Whether automating workflows, optimizing COGS, or scaling 25x, I combine product thinking with operational execution. I've walked warehouses, debugged systems, and built products used by thousands. I bring IIM rigor, startup velocity, and proven measurable impact. Open to opportunities | Open to relocation Let's connect if you're building something ambitious in supply chain, operations, or product. 📧 pulkit8219@gmail.com | 📱 +91 8219705615

Stackforce AI infers this person is a Supply Chain Product Leader with expertise in FMCG and Q-commerce operations.

Location: Mumbai, India

Experience: 6 yrs 2 mos

Skills

Supply Chain Management
Product Management
Operational Excellence
Operations Management
Process Optimization
Inventory Optimization

Career Highlights

Scaled operations 25x at Zepto.
Achieved >94% fill rate with <1% quality issues.
Built 6+ WMS products serving 650+ stores.

Work Experience

Zepto

Associate Director (1 yr 9 mos)

Senior Planning Manager (1 yr 11 mos)

Management Trainee (3 mos)

ITC Limited

Summer Management Intern (3 mos)

Coordination Committee

Student Coordinator (1 yr 6 mos)

Larsen & Toubro

GET (9 mos)

Education

MBA at Indian Institute of Management Mumbai

Bachelor of Technology - BTech at National Institute of Technology Hamirpur-Alumni

Bachelor's degree at NIT Hamirpur

Pulkit Garg

Associate Partner

Mumbai, India6 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Scaled operations 25x at Zepto.
Achieved >94% fill rate with <1% quality issues.
Built 6+ WMS products serving 650+ stores.

Stackforce AI infers this person is a Supply Chain Product Leader with expertise in FMCG and Q-commerce operations.

Contact

Skills

Core Skills

Supply Chain ManagementProduct ManagementOperational ExcellenceOperations ManagementProcess OptimizationInventory Optimization

Other Skills

Enterprise Resource Planning (ERP)Distribution Requirements PlanningFinancial AnalysisData AnalysisinsightsKPI Implementationsafety stocks optimizationInventory ManagementRetail ReplenishmentStrategic PlanningManaging AssociatesStatistical Data AnalysisAsset ManagementDatabasesStock Replenishment

About

Experience

6 yrs 2 mos

Total Experience

2 yrs

Average Tenure

3 yrs 11 mos

Current Experience

Zepto

3 roles

Associate Director

Promoted

Sep 2024 – Present · 1 yr 9 mos

Enterprise Resource Planning (ERP)Distribution Requirements PlanningSupply Chain ManagementProduct Management

Senior Planning Manager

Sep 2022 – Aug 2024 · 1 yr 11 mos

Demonstrated exceptional leadership as a Supply Chain Manager for Fresh and FMCG categories in the Delhi NCR and Chennai region, contributing to 30% of the overall business
Successfully implemented replenishment plans, resulting in a remarkable >92% day-on-day Fill-Rate and maintaining a low DEQ rate of <1.5% for highly perishable SKUs
Implemented effective assortment rationalization techniques, significantly improving inventory health and optimizing stock management
Leveraged data-driven insights and mapped demand drivers, such as product demand, brand promotions, festival index, and price sensitivity, to enhance forecast accuracy and drive better planning decisions
Developed a robust planning model for DC replenishment, incorporating store-level demand sensing, to ensure precise inventory management and enhance operational efficiency
Achieved outstanding results by surpassing targets, maintaining a DEQ below 0.9 % in the BDE category and below 1.5 % in the F&V category, through the implementation of automated picking tools and D-1 Allocation
Demonstrated exceptional stakeholder management skills by collaborating closely with cross-functional teams including Category, Revenue, Replenishment, Analytics, Material Handling (MH), and Data Science (DS)
Spearheaded initiatives that resulted in a remarkable 20% increase in the in-stock percentage for Key Value Items (KVIs) and overall inventory, ensuring high availability and customer satisfaction

Financial AnalysisEnterprise Resource Planning (ERP)Supply Chain ManagementOperational Excellence

Management Trainee

May 2022 – Aug 2022 · 3 mos

Accomplished Q-commerce Operations Manager with a track record of driving process optimization, enhancing customer experience, and achieving measurable results. Experienced in the Q-commerce industry and adept at leveraging data-driven insights to optimize operations and deliver exceptional outcomes.
Key Achievements:
🏆 Successfully achieved a remarkable 50% reduction in First Contact to Completion (FCC) metrics, improving order fulfillment and customer satisfaction.
🌟 Led initiatives that resulted in an impressive 75.81% reduction in wastage metrics for the Delhi NCR and Kolkata regions, contributing to cost savings and sustainability efforts.
⚙️ Designed and implemented automated solutions to reduce order cancellations, resulting in improved Net Promoter Score (NPS) and enhanced customer loyalty.
📈 Leveraged strong analytical skills to identify pain points, streamline processes, and optimize supply chain operations.
🤝 Collaborated effectively with cross-functional teams to drive process improvements, fostered a culture of continuous improvement, and achieved exceptional results.
💼 Seeking new opportunities to leverage expertise in process optimization, customer experience enhancement, and supply chain management to drive business success and growth.
#Qcommerce #OperationsManagement #ProcessOptimization #CustomerExperience

data analysisinsightsKPI ImplementationOperations ManagementProcess Optimization

Itc limited

Summer Management Intern

Jun 2021 – Sep 2021 · 3 mos · Bangalore Urban, Karnataka, India

Experience:
Operational Excellence: Successfully led a project focused on de-bottlenecking the order flow process at Satellite Kitchens. Conducted thorough analysis, including As-Is Analysis and Value Stream Mapping, to identify inventory flow and ordering process inefficiencies. Implemented improvements in workstation design, resulting in a significant reduction in human motion per order and increased process efficiency by 66.67%. Achieved a 35% reduction in average operation time required per order.
Inventory Optimization: Developed and implemented inventory norms to optimize safety stock levels across multiple Satellite Kitchens. Collaborated with cross-functional teams and utilized data analytics to drive informed decision-making. Created a simulation-based stock-keeping tool using Excel Power Query, enabling accurate demand forecasting and validation of inventory norms. Achieved significant cost savings of ₹1 lakh per Satellite Kitchen through optimized space allocation and attained a Zero Stockout scenario for 1.5 months by effectively managing inventory.
SOP Implementation: Devised and implemented Poke-Yoke techniques and Standard Operating Procedures (SOPs) to standardize daily operations. Ensured consistency and efficiency in processes across Satellite Kitchens, contributing to improved operational performance and customer satisfaction.
Data Analysis and Forecasting: Leveraged data-driven insights and Power Query to forecast demand on a Month-on-Month basis. Validated existing inventory norms and generated separate inventory reports for each Satellite Kitchen. Achieved a stock inventory of over 2.5 days, enabling better stock management and ensuring product availability.
Cost Savings and Efficiency: Through process optimization, improved workstation design, and inventory management strategies, achieved substantial cost savings, increased efficiency, and enhanced overall operational performance.

safety stocks optimizationInventory ManagementInventory OptimizationOperational Excellence