Oct 2022 – Jan 2024 · 1 yr 3 mos · Bengaluru, Karnataka, India · Remote

• QA Leadership – Swiggy
• Led the SDET function for new business verticals like Swiggy Handpicked, Insanely Good, and Swiggy Minis, along with central PODs such as Loyalty (Swiggy One) and CLM.
• Owned end-to-end quality strategy, test planning, and delivery with 100% automation coverage across central teams.
• Introduced resilience testing practices to proactively assess system stability under stress and failure conditions.
• Piloted AI-driven automation tools to enhance test coverage, reduce execution time, and drive intelligent test case generation.
• Established scalable QA best practices for new business lines, focusing on speed, reliability, and maintainability.
• Contributed to strategic cost optimisation efforts by streamlining QA operations and improving resource efficiency.

Aug 2021 – Oct 2022 · 1 yr 2 mos · Bengaluru, Karnataka, India · Hybrid

• QA Leadership – Payments Tech | Grab
• Directed QA strategy for Grab’s GFG Payments Tech Family, overseeing quality assurance across mission-critical Fintech services.
• Led end-to-end testing in collaboration with product, engineering, and business teams, ensuring secure, scalable, and high-performing payment systems.
• Introduced QA dashboards and performance metrics, providing actionable insights that empowered smarter planning, testing, and quality forecasting.

Nov 2020 – Aug 2021 · 9 mos · Noida, Uttar Pradesh, India · Hybrid

• QA Leadership – Fintech Platforms | Paytm
• Led QA strategy for Paytm’s Onboarding Engine, powering seamless Corporate Banking, Merchant, and Lending integrations, ensuring a secure and efficient onboarding experience across the Fintech ecosystem.
• Directed QA efforts for mission-critical mobile applications supporting both Merchant and Bank operations, driving high availability and performance across the platform.
• Also managed QA for Paytm’s CRM platform, improving integration reliability and operational efficiency within the merchant ecosystem, enabling enhanced service delivery and business growth.

Jun 2019 – Nov 2020 · 1 yr 5 mos · Gurgaon, India · On-site

• Head of QA – Junglee Games
• Led the QA strategy and automation for one of India’s top gaming companies, driving high-quality gaming experiences across multiple platforms.
• Designed and scaled automation frameworks for both UI and API testing using Selenium, Rest Assured, and Java, accelerating release cycles and improving reliability.
• Championed the introduction of organisation-wide security testing and performance benchmarking, enhancing product security and player trust.
• Directed end-to-end QA for major initiatives, including the Game Engine and Ludo, ensuring seamless, high-performance launches from development through to go-live.

Apr 2016 – Jun 2019 · 3 yrs 2 mos · Noida Area, India · On-site

• Manager II – QA Automation & Security
• Led Automation and Security Testing teams for Magicbricks, enhancing quality and security for one of India’s top real estate platforms.
• Developed frontend automation scripts with Selenium and backend API test automation with Rest Assured, driving efficiency and reducing manual effort.
• Established a Security Testing function focused on Vulnerability Assessment and Penetration Testing (VA/PT) for the Magicbricks app, strengthening platform security and ensuring user trust.
• Streamlined collaboration across teams, promoting a culture of continuous improvement and driving quality through advanced automation and security measures.

Jan 2014 – Apr 2016 · 2 yrs 3 mos · Noida Area, India

• Senior Software Engineer – Adobe
• Spearheaded automation framework development for both external-facing applications like Adobe Forums, and internal tools including Watson (Bug & Issue Management Application), Test Studio (Test Management Application), Roadmap (Software Application Roadmap planning Application), and Adobe Prerelease (Release Management & Testing).
• Designed and implemented Selenium-based UI automation and Java-driven API testing to ensure robust performance across critical Adobe applications like Klusters (Image mapping & Search) and Manthan (Text emotion & sentiment analysis).
• Managed third-party tools such as VersionOne and JIRA, enhancing cross-team collaboration and workflow efficiency.
• Developed confidential, executive-level dashboards, providing actionable insights on product and application usage for senior leadership to drive strategic planning and decisions.
• Ensured data accuracy through data validation for dashboard generation, playing a key role in the organisation's decision-making processes.

Oct 2012 – Jan 2014 · 1 yr 3 mos · Noida Area, India

• Software Engineer, Automation Testing, API Automation, Selenium Automation

May 2012 – Oct 2012 · 5 mos · Noida Area, India · On-site

• Test Engineer – CVL Games | Aristocrat Technologies
• Led functional, code, system implementation, and jurisdictional testing for games developed for the US market, ensuring a high-quality gaming experience.
• Conducted rigorous gameplay testing, identifying and resolving issues related to game functionality, code performance, and system compatibility.
• Performed jurisdictional testing to ensure compliance with US and other regulatory standards and legal requirements, ensuring a seamless launch across multiple regions.
• Collaborated with cross-functional teams to deliver high-quality, market-ready games on time and within specifications.

Nov 2010 – Mar 2012 · 1 yr 4 mos · Bengaluru Area, India

• Worked as a Functional Tester for CRM Sales & Marketing Project.

Jul 2010 – May 2012 · 1 yr 10 mos · Bangalore · On-site

• Software Engineer – Accenture Services (Dell EMC Client)
• Worked as a Functional/Automation Tester for Dell EMC’s Data Domain products, responsible for automation, functional, regression, and maintenance testing.
• Led the design and execution of automation scripts to improve testing efficiency and coverage across key product features.
• Conducted thorough functional testing to validate product functionality and ensured comprehensive regression testing for every release cycle.
• Played a key role in maintaining the quality of Data Domain products, ensuring the highest standards of performance and reliability for the client.