Raaghav Bhatia

CEO

Gurgaon, Haryana, India15 yrs 5 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 25% cost optimization in SaaS procurement.
Led large-scale transformation projects successfully.
Expert in driving operational excellence and efficiency.

Stackforce AI infers this person is a SaaS procurement and operations expert with a strong focus on cost optimization and employee experience.

Contact

Skills

Core Skills

Strategic LeadershipStrategic SourcingGlobal ProcurementEmployee ExperienceHr OperationsFacility ManagementEvent ManagementClient RelationsBusiness DevelopmentBusiness OperationsEntrepreneurship

Other Skills

Operations ManagementCost ControlEmployee Benefits DesignVendor RelationsCommunicationSalesBusiness CommunicationsOperational ExcellenceChange ManagementSupplier Relationship ManagementPurchasing NegotiationPurchasingIT ProcurementSourcingContract Management

About

A professional with AI-led automation approach, with over 15 years of experience blending strategic Global Indirect (SaaS) Procurement along with end-to-end India Business and Workplace Operations. I specialise in large scale transformation projects, turning support functions into profit centers. As the Global Gatekeeper for critical SaaS and Opex tools (including LinkedIn, Zoom, etc.), I have delivered over 25% cost optimisation in verified annual savings in the past 3 years by driving high-impact change management and rigorous vendor optimisation YoY. My approach focuses on maximizing ROI and ensuring world-class efficiency. In parallel, I function as the Head of India Operations, single-handedly managing all non-core business functions, including Workplace, IT / ITAM, HR/Finance support. Strong exposure to IT Infrastructure, Cloud, and Digital Workplace. Proven track record of success at top-tier firms, including significant tenure at Boston Consulting Group (BCG). I thrive on consolidating complexity, fostering innovation, and delivering operational excellence that directly impacts the bottom line.

Experience

15 yrs 5 mos

Total Experience

3 yrs 1 mo

Average Tenure

3 yrs 10 mos

Current Experience

Arbolus

2 roles

Director - Strategic Procurement & Workplace

Promoted

Jan 2025 – Present · 1 yr 4 mos · On-site

In my role as Global Director of Procurement & Workplace at Arbolus, I lead global procurement initiatives, strategic sourcing, and manage global resource & SaaS allocation. I optimise Global SaaS budgets, improve workplace operations, and implement comprehensive employee benefits programs in APAC.

Strategic LeadershipStrategic Sourcing

Senior Manager Workplace & Employee Experience

Jul 2022 – Jan 2025 · 2 yrs 6 mos · On-site

I'm a seasoned operations and procurement professional with a proven track record of driving efficiency, optimizing costs, and enhancing employee experiences. At Arbolus Technologies, I manage India operations while taking on additional responsibilities in leading global procurement and strategic sourcing.
Key Responsibilities:
Global Procurement: Spearheaded global procurement initiatives, focusing on vendor consolidation and strategic sourcing of SaaS tools. Achieved significant cost savings through rigorous RFP processes and negotiations.
Strategic Sourcing: Collaborated with CXO's & VP's regularly to identify business needs and executed successful RFPs, resulting in 25-30% YoY cost reductions.
Budget Management: Optimized tech tool budgets across cohorts, improving efficiency and ROI.
Global Real Estate: Managed lease negotiations and shortlisting of real estate in New York, USA for Arbolus.
Global Sourcing: Sourcing and optimization of white goods procurement across multiple geographies.
Workplace Operations: Managed office operations, including F&B, fire safety, HVAC, security, and housekeeping. Successfully led the build-out of Arbolus' first non-managed facility. Working closely and reporting into our APAC Head.
Employee Experience: Implemented and managed comprehensive employee benefits programs, including health insurance, personal accident cover, and various engagement initiatives. Organized workshops on mental health, financial planning, and other relevant topics.
IT Operations: Single-handedly managed IT operations for India, covering asset management, deployment, support, and security.
HR Operations: Developed and implemented HR policies, including leave policies and POSH guidelines.
Finance Operations: Handled initial financial compliances, vendor management, and payroll processing.
I'm passionate about streamlining processes, fostering innovation, and creating positive employee experiences.

Strategic LeadershipOperations ManagementGlobal ProcurementStrategic Sourcing

Boston consulting group (bcg)

2 roles

Specialist - Office Operations

Promoted

Jan 2019 – Jul 2022 · 3 yrs 6 mos

Managed facility for 500+ employees with a team of 5 people
Managed F&B operations for 500+ employees, and gifting requirements for 1000+ employees with budgets exceeding 8Cr
Negotiated F&B contracts, gifting requirements and event management companies with an overall savings of 3Cr+
Made & implemented SOP’s for F&B operations, Security Operations, ETS & Logistics, Parking Management & Gifting policy
Organized team off-site events for 15 - 800+ member teams with budgets ranging from 10L - 7Cr
Oversaw security operations with 20+ manpower deployment round the clock and managed ground logistics with a budget of 80L+ annually
Designed a tool to manage ETS operations and successfully launched & implemented it
Heading EAP for BCG India and increased user engagement by 8%
Was an active member of the rapid response team helping BCGers and their families during Covid.
Strategically, designed a process to mange white goods logistics pan India during Covid and saved over 1.3 Cr
Managed labour compliances for all third party staff

Strategic SourcingVendor RelationsFacility ManagementEvent Management

Administrative Assistant

Dec 2015 – Dec 2018 · 3 yrs

Managed facility for 50+ employees, F&B operations for 300+ employees, and gifting requirements for 500+ employees with budgets exceeding 5Cr
Organized team off-site events for 15 - 500+ member teams with budgets ranging from 10L - 3Cr
Oversaw security operations with 15+ manpower deployment round the clock and managed ground logistics with a budget of 50L+ annually

CommunicationVendor RelationsEvent ManagementFacility Management

Shiva industrial security agency

Marketing Executive

Aug 2013 – Feb 2014 · 6 mos · New Delhi Area, India

Managed client relations and business development, bridging the gap between operations team and client expectations.
Collaborated with Regional Director to plan successful marketing campaigns.
Analyzed leads to improve conversion ratio and managed client pipeline for fresh leads.
Successfully managed 15+ accounts each with 30+ manpower deployment.
Generated new revenue of 30+ Lakhs with new sales.

SalesBusiness CommunicationsClient RelationsBusiness Development

Flying innovations inc.

Founder & CEO

Jan 2010 – Jul 2013 · 3 yrs 6 mos · Gurgaon, India

Managed end-to-end selection process for aspiring pilots, including career counselling, enrollment and documentation.
Provided guidance on school selection, enrollment, and post-completion license conversion process.
Maintained budgets and tracked performance of students abroad and guided them through journey.
Organised seminars in various education institutes to educate adoring pilots.
Scaled business operations to 10 global tie-ups with aviation academy’s for marketing them pan India.
Recruited 50+ aspiring pilots.
Single handedly increased the revenue by 30% YoY, taking the turnover to 20L+ annually.

Business CommunicationsOperational ExcellenceBusiness OperationsEntrepreneurship