Rachel G.

Product Manager

Dubai, United Arab Emirates5 yrs 3 mos experience

Key Highlights

Expert in data-driven decision making for lending products.
Proven track record in building automated dashboards.
Strong collaboration skills with cross-functional teams.

Stackforce AI infers this person is a Fintech Product Analyst with expertise in data analytics and lending strategies.

Contact

Skills

Core Skills

Product AnalysisData VisualizationData AnalyticsFinancial AnalysisProduct Management

Other Skills

Product OperationsSQLLENDING STRATEGYStakeholder ManagementGO TO MARKET STRATEGYAgile MethodologiesCustomer AnalysisTeamworkLeadershipCollaboration ToolsWritten CommunicationBusiness InsightsAnalytical SkillsMicrosoft ExcelProblem Solving

About

As a Senior Product Analyst at Oportun, I focus on driving data-driven decision-making for lending and customer engagement products. Collaborating with product managers and business leaders, I help define KPIs, design experiments, and analyze customer behaviors to uncover growth opportunities and manage risks. My role involves building automated dashboards and translating complex data into actionable insights for diverse stakeholders. With an MBA from NMIMS and a strong foundation in product analysis and lending strategy, I am committed to empowering teams with data insights that support informed decision-making. My goal is to contribute to business growth by leveraging analytics, fostering collaboration, and enhancing customer outcomes through innovative solutions.

Experience

5 yrs 3 mos

Total Experience

1 yr 10 mos

Average Tenure

1 yr 6 mos

Current Experience

Oportun

Senior Product Analyst

Nov 2024 – Present · 1 yr 6 mos · Remote

As a Senior Product Analyst at Oportun, I drive data-driven decision making across lending and customer engagement products. My role focuses on turning complex data into actionable insights that shape product strategy and improve customer outcomes.
Partner with product managers and business leaders to define KPIs, design experiments, and measure impact of new features.
Conduct deep-dive analyses on customer behavior, credit performance, and product usage to uncover opportunities for growth and risk management.
Build and automate dashboards and reporting tools to monitor performance and guide strategic decisions.
Translate data into compelling narratives for technical and non-technical stakeholders, influencing roadmap and prioritization.
Collaborate cross-functionally with engineering, data science, and operations to ensure accurate tracking, experimentation, and product optimization.

Product AnalysisProduct OperationsSQLData VisualizationLENDING STRATEGYStakeholder Management+1

American express

2 roles

Assistant Manager

Promoted

Feb 2024 – Nov 2024 · 9 mos

Assistant Manager, Risk Management | American Express | Feb 2024 – Present
Lead credit risk analytics to minimize defaults and increase profitable customer segment swaps.
Drive enterprise scorecard reviews, ensuring data quality and risk preparedness.
Collaborate with cross-functional teams to implement data-driven improvements in lending strategy.

Data Analyst

Apr 2022 – Feb 2024 · 1 yr 10 mos

Data Analyst | American Express | Apr 2022 – Feb 2024
Conducted risk assessments and developed data strategies for credit, operational, and market risk units.
Identified data product gaps, delivering actionable insights that resulted in measurable cost savings.
Maintained ongoing monitoring of enterprise scorecards to support risk mitigation initiatives.

Agile MethodologiesFinancial AnalysisProduct ManagementCustomer AnalysisData VisualizationTeamwork+12

Axis finance limited

Deputy Manager - Product Analytics

Feb 2021 – Apr 2022 · 1 yr 2 mos · Mumbai, Maharashtra, India

Deputy Manager, Product Analytics | Axis Finance Limited | Feb 2021 – Apr 2022
Designed and implemented an in-house shadow scoring system, reducing application approval TAT from 72 to 24 hours.
Scaled new lending products from 0 to 1, contributing to business growth.
Built dynamic data visualizations (SQL, Tableau) for real-time KPI tracking and reporting.
Facilitated collection strategies across diverse retail lending products.

Agile MethodologiesPython (Programming Language)Product ManagementCustomer AnalysisData VisualizationTeamwork+6

Jm financial ltd

Marketing Analyst Intern

Dec 2020 – Feb 2021 · 2 mos · Mumbai, Maharashtra, India

In their real estate vertical DWELLO

Customer Analysis

Earlysalary- instant salary advance for employees

Analytics Intern (With PPO)

Apr 2020 – Jun 2020 · 2 mos

Project: Predicting Customer Churn Behaviour
Responsibilities: Defining churn for the company, studying pattern across ON US and OFF US data creating and delivering a premise to the marketing department.
Impact: 20% of the company’s customers needed immediate attention.
Achievement: with an AUC of 0.72 the model was deployed effectively.

Customer AnalysisData Analytics