Jan 2022 – May 2024 · 2 yrs 4 mos · San Francisco Bay Area

• As a Product Manager for at Salesforce, I spearheaded the development of several key features that significantly improved the platform's capabilities:
• Advanced Natural Language Processing: We integrated the latest NLP techniques into the platform, resulting in a 20% increase in accuracy for text-based insights.
• Predictive Modeling: We implemented a new machine learning algorithm that resulted in a 15% increase in the accuracy of predictive models, providing users with more reliable forecasts and recommendations.
• Integrated AI Across Core Products: We seamlessly integrated Generative AI into several of our core products in, Service Cloud. This enabled users to leverage AI capabilities in their day-to-day operations, resulting in a 30% increase in the adoption of AI-powered features.
• Partnering with the marketing team to create messaging and positioning for the updated Generative AI capabilities
• Working closely with sales teams to understand customer needs and pain points and use that information to drive feature prioritization

Apr 2019 – Jan 2022 · 2 yrs 9 mos · San Jose

• I built a conversation builder product in less than 2 years that has 500M revenue potential. Conversation builder helps fortune 100 clients build Digital & Voice Conversational AI bots to serve their users. To create this best-in-industry product, I partnered with various stakeholders from C-Suite Executive teams, UX Research, Design, Data scientists, Engineering, Marketing & Sales teams. The tool decreased the time to market by over tenfold and reduced the cost by over half.
• User research and Design: Collaborate with the user research and the design team to identify the correct user problems and build best user experiences by adopting the design thinking methodologies.
• Roadmap: Prioritize the user problems to define the Roadmap by evaluating the users, market, and competition. Work closely with the CTO, VP, and Senior Director of Product to define the strategy of the business line.
• Data science: Define the problem statement and work closely with the Data scientists to solve the user problems with the best ML/AI, Natural Language Processing, and Unsupervised Machine learning models. Democratize these AI solutions across the company.
• Engineering: Communicate the Roadmap to the engineering teams and set the Milestones. Work closely with them to make sure we deliver on the Roadmap.
• Product Marketing: Collaborative with the marketing teams for the go-to market strategy of the products.
• Strategy: Work with the VP of Strategy to develop a Roadmap for the product.

Oct 2016 – Mar 2019 · 2 yrs 5 mos · San Francisco Bay Area

• Solving the job seeker pain points by improving the search capabilities with ML and NLP. Creating a strategy for the overall growth in the core value of the products. Working with Data science and other engineering teams to build & deploy the Machine learning models which has led to an increase in user engagement by 25% and increasing the revenues by 10%.
• Develop a Product vision, strategy, and sound business plans to build the next generation search.
• Working with the Product owners across the company to understand how we could incorporate the Machine learning solutions into their products.
• Working with the data science teams to incorporate the new scalable machine learning technologies to incorporate into the products.
• A/B testing to increase the user engagement/ satisfaction and LTV of the product.
• Working with the user research teams to understand the user problems and find out innovative solutions to solve the problems.

Oct 2015 – Sep 2016 · 11 mos · Los Angeles Metropolitan Area

• Analyzed and streamlined the data from the databases using the ETL tools and BI tools such as Tableau and Microstrategy to build enterprise data visualization and reporting software applications. These applications have resulted in decreasing the costs for the Client's by 10% and increasing the revenues by 5%.
• Creating use cases and detailed product requirements by working with sales and customer success managers.
• Manage Business Development through client engagement, working with cross-functional teams, such as brand marketing, User Interface (UI/UX), Engineering, and QA testing teams.
• Coordinate Product launches by working with the Marketing team.
• Develop process flow diagrams, functional specifications, system design documents, and requirement documentation by working with the respective stakeholders.
• Work closely with the data science teams to solve user problems using natural language search and machine learning technologies.

Jan 2015 – Sep 2015 · 8 mos · Los Angeles Metropolitan Area

• Working with the product team to prioritize projects and to maintain a healthy pipeline. Identifying potential improvements to our platforms and communicating them to the appropriate business owners.
• Assuming the role of Scrum Master by leading daily stand-ups, Sprint planning and ensuring agile methodology is followed.
• Gathering Project requirements, Project Financials and task breakdowns. Software development life cycle and software release process is followed.
• Utilize project management tools such as Microsoft Project to effectively manage timeline and resources.
• Overseeing the release process and generating release notes to send to clients detailing the changes made.

Jun 2012 – Jul 2014 · 2 yrs 1 mo · Hyderabad Area, India

• Spearheaded the team to make the software’s to increase the life of the polymer recycling machinery. The techniques increased the life of machinery by 10%, which resulted in an increase in sales by 20%.
• Use the analysis of the data produced from the sensors of Manufacturing Equipment, Polymer Recycling Equipment, and improving the product features and helps Business Intelligence and supply chain management.
• Making visualization dashboards to represent the modeled data from Excel and SAS for Marketing teams.
• Analyze Strategy, success Metrics, KPIs and product performance.
• Improving the features and content in the products to be used in the Search Engine Marketing.

Jun 2011 – May 2016 · 4 yrs 11 mos · India

• Paint a clear vision of the company and communicate across all the members of the company.
• Working in establishing the relations with the partners across the country, which has eased in selling the products, by-products produced, and increased the revenues of the company by over 20% in a span of a year.
• Finding different channels to procure the raw material in an efficient way has led to a decrease in the costs by over 10%.
• Designing and testing the improvements in the manufacturing plant by working with Engineers to increase the efficiency of production.
• Working with the government agencies to obtain the necessary permissions required for ease of the operations.
• Making the process flow diagrams to work with the financial institutions and government agencies to facilitate the ease of loans and subsidies.

Jun 2010 – May 2012 · 1 yr 11 mos · Hyderabad,India