Mar 2020 – Oct 2022 · 2 yrs 7 mos

• Around 9+ years of IT industry experience as a DevOps Engineer, compromising of DevOps, Build Engineering and Release Management process, including end-to-end code configuration, building binaries & deployments of artifacts and entire life cycle model in Enterprise Applications.

Aug 2018 – Mar 2020 · 1 yr 7 mos · Bengaluru, Karnataka, India

• Manage business relationships with key stakeholders (product, business and IT), understand their business problems, appetite for business risk and guide them on IT strategy and direction.
• Developing scripts for build, deployment, maintenance and related tasks using Jenkins, Docker, Maven, Python and Bash.
• Virtualized the servers using docker for the test environments and dev-environments needs, also configuration automation using docker containers.
• Work as part of an agile team implementing software development best practices including test automation, continuous deployment and application monitoring.
• Working with Development and Test teams to create fully automated CI/CD Pipelines using AWS and Jenkins
• On-boarding new applications to Microservices architecture using Nomad-consul, Kubernetes, Terraform.
• Responsible for assisting with the Design and build of the infrastructure/domain.
• Designed and implemented REST APIs.
• Optimized software configuration by facilitating collaboration between customer and developer to obtain feedback on operational issues, implement corrective measures, and develop enhancements.
• Trained system administrators on how to administer and assist users with the infrastructure.
• Perform debugging, troubleshooting, modifications and unit testing of integration solutions Support, monitor, execute production application jobs and processes
• Develop work plans and estimates as they relate to systems integration work tasks and team members.
• Experience in maintaining a Multi-Datacenter Kubernetes and Cassandra cluster
• Spearheaded scaling activity in Kubernetes during high traffic hours [Docker-based service architecture]

Apr 2017 – Aug 2018 · 1 yr 4 mos · Bengaluru Area, India

• Monitored network performance and provided network performance statistical reports for both real-time and historical
• measurements.
• Troubleshooting alerts in production Servers.
• Developed and maintained reports based upon ticket metrics.
• Proactively used monitoring tools (alarms, trending graphs) to determine production issues.
• Served as liaison between various support groups during system outages, and worked with third party vendors or service
• providers to remediate outage issues.
• Server / Services Monitoring using tools like Sensu, AWS cloudwatch, Grafana and NewRelic
• Incidence Management and assisting teams in root cause analysis.
• Escalating the major issues using Pagerduty / NewRelic.
• Automated tasks such as created tool for IAM user creation / access providing to Opsworks stack which helped us to reduce
• the time taken to provide accesses earlier.
• Monitored network performance and uptime and responded quickly to incidents within SLA
• Maintain build profiles in Team Foundation Server and Jenkins for CI/CD pipeline.
• Designed and developed website.

Jan 2016 – Apr 2017 · 1 yr 3 mos · Bengaluru, Karnataka, India

• Handling of routine task such as Application Deployments, Apache Configurations, and System Administrations in Linux OS.
• Provide high-end development solutions and troubleshoot all issues related to development, implementation and deployment
• of applications
• Provide technical support to clients users and management
• Monitored functionality of in-house applications and third party applications during peak usage hours and created scripts to
• check disk usage, memory, CPU.
• Working with different levels of teams to maintain the host availability
• Providing assistance to Database administrators like patching work for Oracle DB, Database backup related issues.
• Responded to customer requests via telephone and email.
• Ensured network, system and data availability and integrity through preventative maintenance and upgrades.
• Collaborated with clients from concept through final delivery of product or service.
• Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.

Apr 2012 – Aug 2015 · 3 yrs 4 mos · Bengaluru, Karnataka, India

• Maintained a flexible schedule and responded to after-hours and weekend emergencies in a timely manner.
• Resolved issues and escalated problems with knowledgeable support and quality service.
• Standardized job tasks and trained junior team members on best practices and standards.
• Provided continued maintenance and development of bug fixes and patch sets for existing web applications.
• Monitored network performance and provided network performance statistical reports for both real-time and historical
• measurements.
• Administer all customer issues, manage all requests and prepare documents for all technical solutions.
• Diagnosed and troubleshooted UNIX and Windows processing problems and applied solutions to increase company
• efficiency.
• Design scripts to automate work / tasks in the team.
• Trained junior members of IT team regarding the project and troubleshooting issues with respect to infrastructure.

Feb 2011 – Apr 2012 · 1 yr 2 mos · Ernakulam

• Consulted regularly with customers on project status, proposals and technical issues.
• Remote administration of Linux servers
• Analyze, troubleshooting, and resolve Linux OS issues, server
• hardware, network problems in a production server environment
• Troubleshooting and finding root cause for complex systems issues
• Worked closely with customers to efficiently resolve issues.