Rahul Kawatra โ QA Engineer
Experienced Software Quality Engineer working in the ServiceNow in IT Asset Management (ITAM) product suite, with a focus on Software Asset Management (SAM) and SaaS License Management modules. I specialize in validating enterprise-grade ServiceNow applications through functional, integration, regression, and automation testing to ensure high performance, compliance, and usability. Adept at working in Agile environments, I contribute across the software lifecycle โ from story analysis and test planning to automation scripting and defect resolution. I collaborate cross-functionally to deliver reliable and scalable solutions that help enterprises manage software licenses, optimize SaaS subscriptions, and reduce compliance risks. I thrive in a fast-paced product team, with a deep understanding of ITAM workflows and ServiceNow's platform capabilities, bringing value through precise testing, proactive problem-solving, and continuous improvement. --- ๐ Technical Skills ๐น Platforms & Tools: ServiceNow Platform (Quebec โ Washington releases) ATF (Automated Test Framework) Selenium / WebDriver (if used) Postman / REST API Testing Jenkins / CI-CD Pipelines JIRA / Confluence ๐น Testing Expertise: Functional Testing (UI/UX) Integration & Regression Testing Test Automation Strategy Defect Tracking & Resolution User Story Validation (Agile/Scrum) ๐น ITAM Domain Knowledge: Software Asset Management (SAM Pro) SaaS License Management CMDB Integration License Reconciliation Discovery & Normalization ๐น Programming & Scripting: JavaScript (ServiceNow scripting) Glide APIs / GlideRecord Java Selenium ๐น Methodologies: Agile / Scrum
Stackforce AI infers this person is a SaaS Quality Engineer with expertise in automation and API testing.
Location: Hyderabad, Telangana, India
Experience: 4 yrs 1 mo
Skills
- Software Quality
- Test Automation Strategy
- Api Testing
- Functional Testing
Career Highlights
- Expert in test automation and quality assurance.
- Proven track record in API testing and automation frameworks.
- Strong background in Agile methodologies and cross-functional collaboration.
Work Experience
ServiceNow
Software Quality Engineer (1 yr 11 mos)
Airtel Digital
Senior QA Engineer (2 yrs)
LTI - Larsen & Toubro Infotech
Senior Quality Engineer (1 yr 2 mos)
Graduate Engineering Trainee (1 yr)
Education
Bachelor of Technology - BTech at Punjab Engineering College