Apr 2023 – Jun 2023 · 2 mos · Noida, Uttar Pradesh, India · On-site

• 1. Developed a comprehensive Digital Capability Framework, leveraging Analytical Hierarchy Process. Achieved a 30% enhancement in Customer Experience through data-driven strategies.
• 2. Spearheaded research on digital interventions in Airlines & Fintech sectors. Enabled client to formulate a robust digital strategy by Incorporated segmented suggestions across the customer journey, resulting in a 15% improvement in Customer Experience and a 10% boost in conversion rates.
• 3. Evaluated the digital strength of Tourism Australia's website using a feature mapping tool. Helped improve site features and smooth the customer journey.
• 4. Developed marketing flow dashboards on Adobe Analytics, aligning with stakeholder needs and ensuring effective communication of business requirements.

Mar 2023 – Mar 2023 · 0 mo · Mumbai, Maharashtra, India · On-site

Nov 2022 – Dec 2022 · 1 mo · Gurugram, Haryana, India · Hybrid

• 1. Conducted exploratory data analysis on candidate-client database, employing hypothesis testing to validate insights, facilitating streamlined recruitment processes, and increasing efficiency by 1.5X.
• 2. Developed user personas by identifying stakeholder pain points, proposing solutions, and enhancing data collection tools. Contributed to improved user experiences and informed feature enhancements.
• 3. Leveraged insights to streamline the recruitment and HR-consulting process, enhancing overall process efficiency by 1.5 times. Utilized data-driven approaches to identify and implement operational improvements.
• 4. Executed secondary research on evolving hiring trends, utilizing market intelligence tools. Presented key findings to the Strategy Team, contributing to informed decision-making and proactive adaptation to market dynamics.

Dec 2021 – Sep 2022 · 9 mos · County Mayo, Ireland · Remote

• 1. Conducted data inspection for Telus AI Branch, optimizing search engine efficiency for economics-related articles. Defined metrics to enhance search result satisfaction scores and mapped key performance indicators for continuous improvement.
• 2. Aligned project data gathering requirements with the product vision and documented use cases based on functional requirements. Ensured a cohesive and structured approach to support the overall project goals.
• 3. Demonstrated excellence in multicultural teams, achieving project goals, and enhancing stakeholder satisfaction by 60%. Employed effective presentation skills to communicate findings and drive actionable insights.

Jul 2019 – Oct 2020 · 1 yr 3 mos · Delhi, India

• Headed a team of six members. Assisted in articulating reports of all the seminars and talks with
• experts who cleared the UPSC exam or Industry Experts who have knowledge in this field.
• Also supervised and engaged in framing reports for other events happening under the society umbrella.
• Managed Social Media handles of the society and helped in creating informative and engaging content for viewers.

Jul 2018 – May 2019 · 10 mos · Delhi, Delhi, India

• Organized University Level Quiz Competition for two consecutive years. The event witnessed a massive participation of more than 80 teams from the Delhi Circuit.
• Was part of the Core Organizing Group for The Ramjas Mock Parliament. Managed the applications, selection, and then selection of candidates and assignment of portfolios.

Jul 2018 – Oct 2020 · 2 yrs 3 mos

• An active member of the Ramjas Quizzing Society: QNIGHTS. Took part and won various quizzes in the Delhi circuit.

Jul 2018 – May 2019 · 10 mos

• Handled the working of various activities organized by the Department of Chemistry, Ramjas College. Organized Paper Presentation at the annual fest, Researchers across Delhi University applied to present their work at the event. Managed the handling of applications, invitations to judges, scrutinizing the applications, invitation to finalists and then execution of the Final Event.

Jun 2018 – Jul 2018 · 1 mo · Delhi, India

• Provided team with robust & viable solutions to various socio-economic problems via active participation in problem-solving and brainstorming sessions. Prepared detailed reports by applying Primary & Secondary research and problem-solving skills.
• Reports were presented to the administration of NCT (Delhi), and solutions/suggestions were appreciated and considered by them for formulating future public welfare and growth policies.

Mar 2018 – Apr 2018 · 1 mo · Delhi, India

• Promoted The E-Cell, Hindu College's Entrepreneurship Summit via excellent communication skills.
• Received a LETTER of RECOMMENDATION from the President of The Entrepreneurship Cell for punctually and effectively completing the tasks provided by applying a solution-oriented approach to how and where to market the event & demonstrating praiseworthy promotional skills.