Rahul Yadav

Business Development Executive

Gurgaon, Haryana, India13 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in Telecom OSS/BSS with extensive experience.
Proven track record in managing complex billing systems.
Strong skills in data analysis and reporting.

Stackforce AI infers this person is a Telecommunications expert with strong capabilities in billing and IT service management.

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Skills

Core Skills

OracleIt Service ManagementBilling

Other Skills

PL/SQLUnixRequirements AnalysisSQLUnix Shell ScriptingTeam ManagementPOSTPAID/PREPAID MISUser ID CreationIT Issues & Escalation ResolutionsRatingTestingC++MySQLWeb ServicesXML

Experience

13 yrs 11 mos

Total Experience

4 yrs 7 mos

Average Tenure

11 yrs 4 mos

Current Experience

Ibm india private limited

Business Applications Analyst

Jan 2015 – Present · 11 yrs 4 mos · Chandigarh Area, India

Act as Business Application SPOC for Haryana - Take all the requirement / Inputs from CSD/S&D/FIN/Mkt
Taking care of all Local Data Ware Housing for entire Haryana Circle, Handling all POSTPAID MIS and other Central/Local Application currently running in our Haryana Circle in IT Telecomm for IDEA Cellular Project.
Taking care of end to end POSTPAID Provisioning/Activations/ Billing & Rating Issues.
Initiative and prepare online Testing of VAS/SMSC/Newly launch Applications
Providing POSTPAID MIS Reports -BI/Oracle to Business Users as per their requirements.
Proactively spotted areas of concern, support and continuous improvement.
End user support monitored on daily bases so that no escalation is done.
People Management, Recognized, worked towards improving employee morale, and building a productive, motivated team.
Handled Solution Engagement and Delivery.
Analysis and Validation of Daily & Monthly Reports
To take proactive stance in owning to complete testing to ensure end to end smooth functioning of Voice and SMS services.
To co-ordinate with all stake holders/ Vendors and provide faster resolution.
Ensure 100% adherence to IT Policy Guidelines.

PL/SQLOracleUnixRequirements AnalysisSQLUnix Shell Scripting+2

Expris it pvt ltd

Team Member as Application SPOC@IBM IDEA Project

Mar 2014 – Jan 2015 · 10 mos · Noida

Act as a Team Member taking care of POSTPAID/PREPAID MIS and other Central/Local Application currently running in our DELHI Circle in IT Telecomm for IDEA Cellular Project.
Taking care of end to end POSTPAID Provisioning/Activations/ Billing & Rating Issues.
User ID Creation for all the Local Apps.
Handling all day-to-day problems.
Coordinate with IT vendors.
IT Issues & Escalation Resolutions.

POSTPAID/PREPAID MISUser ID CreationIT Issues & Escalation ResolutionsIT Service Management

Daemon enterprise pvt ltd

Billing Consultant -- Kenan

Jun 2012 – Mar 2014 · 1 yr 9 mos · Gurgaon, India

Implements world-class billing platform Kenan FX from Comverse for COLT Telecommunication.
Evaluating & analyzing system, analyzing the specifications, coordinating with vendor and getting the output, testing on test server & incorporating the same in live server
Rating of all Cdrs Billing all finance adjustments, full bill runs and invoice print
Writing and modifying unix shell scripting for automating the back-end processes
Creation of various objects like Tables, etc with appropriate space allocation.
Coordinate between different levels of IT-Support(DBAs,Developers,Mediation,Switch Technical Team)
Providing operational and administrator level support for Service Provisioning/Billing Package- Kenan Arbor Order Management/BP.

Unix Shell ScriptingBillingRatingTesting