Dec 2021 – Dec 2023 · 2 yrs · Gurugram, Haryana, India

• Designed and developed services dedicated to all user communication within the OLX Autos platform. These services facilitated seamless communication channels, including messaging, notifications, and email functionalities.
• Successfully mentored and supported a team of 10-15 individuals, guiding them in code reviews and architectural design of OLX Autos CRM services. Offered technical expertise, constructive feedback, and encouragement to facilitate their professional growth.
• Successfully migrated from legacy CRM to COTF which lead to significant jump in adoption by Customer Center team(+82%) and Car Buying Manager team(up-to 14x).
• Ensured that the CRM services met quality standards by promoting unit testing(Increased by ~95%), integration testing((Increased by ~90%), and continuous integration practices.
• successfully integrated Sonar, New Relic, PagerDuty, and Quality Gate into the development and operations workflows by leveraging these tools.
• Optimized database queries, reducing their execution time from 160ms to just 15ms.
• Optimized top 5 apis, reducing their response time from 250 to just 50ms.
• Stakeholder & Program / Project management across teams. Managing team of 10 consultants as part of vendor mgmt.
• Achieved a cost-saving of $500 per day by optimising processes, improving resource allocation.
• Possess hands-on experience in backend development.
• Successfully implemented Agile methodologies such as Scrum and Kanban, as well as DevOps practices, to improve team productivity, software quality, and overall SDLC processes

Aug 2021 – Nov 2021 · 3 mos

• Led the design and development of an RPA system tailored to the specific needs of the operations department. This involved identifying manual processes prone to errors and inefficiencies and devising automation solutions.
• Analyzed existing workflows and identified opportunities for automation. Collaborated closely with the Operational team to understand their pain points and challenges, ensuring the RPA system addressed their specific needs.
• Successfully managed a team of 5-7 individuals throughout the RPA project. This included assigning tasks, providing guidance and support, and ensuring efficient coordination and collaboration among team members.
• Implemented the RPA system, resulting in a significant reduction in manual workload for 25 engineers each month. This allowed them to focus on higher-value tasks, leading to improved productivity and cost savings for the organization.
• Provided comprehensive training and support to the engineering team to ensure a smooth transition to the RPA system. Conducted workshops and knowledge-sharing sessions to familiarize team members with the new automated processes.
• Proactively monitored and optimized the RPA system's performance, identifying areas for further enhancement and refinement. Implemented feedback loops to gather input from users and make iterative improvements.

Oct 2019 – Jul 2021 · 1 yr 9 mos

Apr 2018 – Sep 2019 · 1 yr 5 mos · Mumbai Area, India

• Strong working knowledge of developing systems with enterprise databases, including strong working knowledge of SQL and modern ORM tools.
• Implemented Multiple microservices and taken care of the performance tuning of application using JMeter/ Blaze meter. Identified bottlenecks and implemented optimizations to enhance the application's response time decreased from ~1 min to ~6ms . Conducted thorough testing and monitoring to validate the system's efficiency and scalability.
• Managing scrum sessions, and executing sprint planning, sprint retrospective and sprint demos.
• Actively participated in the development lifecycle, including requirements analysis, design, coding, and testing phases, to ensure the successful delivery of the insurance brokerage quotation application.
• Implemented testing strategies, including unit testing, integration testing, and user acceptance testing, to ensure the application's reliability, accuracy, and compliance with industry standards.

Nov 2015 – Mar 2018 · 2 yrs 4 mos · Gurgaon, India

• Software development in Java using, Core Java, Multithreading, Rest and testing using Junit, Jive. Study, understanding and development according to requirement, Demo delivery of the developed part, etc.

Aug 2014 – Sep 2015 · 1 yr 1 mo · Bangalore

Jan 2014 – Jul 2014 · 6 mos · Gurgaon, India

• Captcha generating application to prevent bots or automated programs from using various types of computing services or collecting certain types of sensitive information. This application has been created without using any predefined captcha generating API as RECAPTCHA, JCAPTCHA or SIMPLE CAPTCHA
• . Created a API to send SMS & email from multi-mediation application so that we can send email and SMS from user interface to registered mobile & email if some thing went wrong with his/her multi-mediation application .
• . Dashboard for multi-mediation users to check their operating systems progress reports and other results regarding their application.