Apr 2022 – Nov 2025 · 3 yrs 7 mos · Bengaluru, Karnataka, India · On-site

• As VP of Engineering for Freshwork’s Platform Business Unit, leading innovation across Analytics, AI/ML, Marketplace, NLP driven - Low-Code/No-Code Developer Platform. Freshworks Platform supports ~$700M revenue by ensuring scalable and resilient solutions for Freshworks products in Employee and Customer Experience space.

May 2019 – Apr 2022 · 2 yrs 11 mos

• In my role as Executive Director Engineering at athenahealth, I led innovation for US healthcare, delivering measurable financial and clinical results for providers. As Geo Lead (India) for End-to-End Revenue Cycle Management product with ~I Billion USD in annual revenue I own the global success responsibility of transforming product and engineering organization capabilities and value delivery while supporting revenue growth targets.
• I drove the digital transformation of the industry's best Rules Engine to an agile, scalable Knowledge Management platform, leading a 30+ Scrum team and overseeing technology refresh and global success strategy for products.

Jan 2018 – May 2019 · 1 yr 4 mos

• Lead the technology transformation and refresh for the athenaNet Platform (SAAS) that backbones 1.3 B revenue while maintaining business continuum. Created new generation elastic platform services, API driven systems, enabled developer productivity and reduced go-to-market time for products and features.

Mar 2016 – Jan 2018 · 1 yr 10 mos · On-site

• Came into Blackberry through acquisition of Good Technology. Leading teams for Good's/Blackberry's products in the Secure Enterprise space for
• Document Access and Sharing - GoodDocs/BlackberryDocs
• Enterprise IM and Presence - GoodPresence/BlackberryPresence

Sep 2015 – Mar 2016 · 6 mos · On-site

• Blackberry acquired Good Technology in Sep 2015. Lead the GoodDocs (formerly GoodDocs - a product in Enterprise Secure EFSS) and BlackberryConnect( formerly GoodConnect a product in Enterprise Secure IM and Presence). Transformed both the products into a MBaaS/PaaS backend enabling them bundled into a workplace productivity and enablement suite.

May 2014 – Sep 2015 · 1 yr 4 mos · Marlborough, Massachusetts, United States · On-site

Sep 2012 – May 2014 · 1 yr 8 mos · Marlborough, Massachusetts, United States · On-site

• Good technology acquired Copiun in Sep 2012. Lead the Copiun Product Portfolio in Good Technology. Included the GoodDocs - Enterprise Secure EFSS Product as well as End Point Security Product.
• Successfully led the transformation of the GoodDocs product to MBaaS/PaaS Platform. Managed global distributed teams in US and Eastern Europe.

Dec 2011 – Sep 2012 · 9 mos · Marlborough, Massachusetts, United States · On-site

• Copiun was a start up having product in End Point Backup and Security. I joined Copiun as EM and lead the transformation of the product to Secure Enterprise Document Sharing and Syncing over Mobile Devices. Successfully completed the transformation and Copiun was acquired by Good Technology in Sep 2012.

Sep 2008 – Dec 2011 · 3 yrs 3 mos · Marlborough MA

• Responsible for Inception, Architecture, Design and Implementation of Registry Virtualization on Windows XP and Vista/7 platforms.
• Responsible for Architecture, Design and Implementation of Boot Image List Creator. Generates and maintains a list of files that forms the Minimal Operating System Image required to boot the OS to load the kernel and Unidesk Virtualization Platform.
• Responsible for Architecture, Design and Implementation of Boot Image Creator(BIC). The Linux based server component is a part of the cache Appliance that is responsible to re-create a boot image for the Unidesk Managed Machines by assembling the Files and Registry into a VMDK.

Aug 2004 – Sep 2008 · 4 yrs 1 mo · Greater Jaipur Area

• Pratham Software is a Global IT Services company based out of Jaipur India and provides specialized and expert consultancy and solution to enterprises worldwide. I started with Pratham Software as Senior Software Engineer and grew up to establish and manage the Microsoft Platform Technology Group that dealt with Outsource Product Development. Leading a team of 25+ engineers, architects and managers.
• Providing technical mentoring to the teams with problem resolution, carve growth path for team members process implementation, timely delivery and dealing with and negotiating with all stake holders both in-house (Senior Management) as well as end clients (Parent Product Companies and their End Customers).
• Requirements, Architecture and Designing, Technology breakthroughs and technical mentoring, problem resolution, tasks planning, monitoring, ensuring timely delivery and timelines adherence, resource acquisitions, Performance audits to analyze and improve team performance, intra team integration (Dev., Release, QA, Support).

Jul 2003 – Aug 2004 · 1 yr 1 mo · Jaipur Area, India