Rakhi Vats

Operations Associate

Gurugram, Haryana, India6 yrs 2 mos experience

Key Highlights

  • Strong background in customer service management.
  • Proficient in active listening and empathy.
  • Experienced in managing customer relationships effectively.
Stackforce AI infers this person is a Customer Service Specialist with expertise in B2C environments.

Contact

LinkedIn

Skills

Core Skills

Customer Service Management

Other Skills

Active ListeningComputer LiteracySalesContact CentersWritten CommunicationCustomer LoyaltyRetention ManagementNegotiationEnglishInternational RelationsInterpersonal SkillsSpreadsheetsEmail EtiquetteTroubleshootingCustomer Experience

About

Experienced Customer Specialist with a great sense of empathy . Active listener with patience. I don't believe in following the crowd.

Experience

6 yrs 2 mos
Total Experience
1 yr 2 mos
Average Tenure
--
Current Experience

Louetta dental smiles

Office Coordinator

Jul 2022 – Apr 2023 · 9 mos · Texas, United States · Remote

  • Booking the appointments for Dental patients. Also verifying their Insurance
Active ListeningCustomer Service Management

Airbnb

Customer Experience Specialist

Sep 2017 – Jun 2018 · 9 mos · Gurgaon, Haryana, India

Customer Service ManagementComputer Literacy

Sovereign health group addiction, dual diagnosis & mental health

Treatment Consultant

Jun 2015 – May 2017 · 1 yr 11 mos · Gurgaon, Haryana, India

Customer Service ManagementSales

Teleperformance india

Sr CCE

Oct 2012 – Jun 2014 · 1 yr 8 mos · Gurgaon, Haryana, India

Customer Service ManagementComputer Literacy

Interglobe general aviation pvt. limited

Sr CCE

Jul 2011 – Aug 2012 · 1 yr 1 mo · Gurgaon, Haryana, India

Customer Service ManagementComputer Literacy

Education

St Mary's Shillong

Bsc — Zoology/Animal Biology

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