R

Ram Kumar

Business Development Executive

Chennai, Tamil Nadu, India11 yrs 10 mos experience
Highly Stable

Key Highlights

  • Over 11 years of experience in Business Analysis.
  • Certified Business Analysis Professional and Agile Professional.
  • Expertise in full software life-cycle implementation.
Stackforce AI infers this person is a Business Analyst with a strong focus on Agile methodologies in the Fintech industry.

Contact

Skills

Core Skills

Business AnalysisAgile MethodologiesProduct ManagementCustomer ServiceProcess Improvement

Other Skills

scrumUser StoriesAgile methodologySDLCJiraMicrosoft ExcelComplaint InvestigationsStakeholder EngagementTechnical DocumentationGPPBACS PaymentsSingle Euro Payments Area (SEPA)IT ProjectsBusiness Intelligence ToolsJourney Mapping

About

Professional Summary • Over the span of 11.5 years, I've garnered extensive experience across various domains and particular focus on Business Analysis • Expertise in full software life-cycle implementation, writing BRD / FRD / handling change request / supporting development team and Agile flavored development methodologies (Waterfall, Scrum, Agile Framework). • Worked with esteemed organization Barclays • Certified Business Analysis Professional (IIBA – ECBA Trained) and Certified Agile Professional (Scrum Master and Product Owner Trained) underscoring my commitment to professional development and expertise within the field Responsibilities: • Elicited and translated business requirements into User Stories, BRD, FRD, and SRS documents. • Conducted Gap Analysis, Scope Analysis, and Impact Analysis on business processes using techniques such as use case diagrams (UML), Context Diagrams (Data Flow Modelling), BPMN (process modelling), and Flow charts. • Led AS-IS and TO-BE Analysis and recommended Fit for Business Solutions by designing Change Strategies. • Organized and facilitated Requirement Gathering (Elicitation) meetings using various techniques including Interviews, Questionnaires, Interface Analysis, Document Analysis, Brainstorming Sessions, and Focus Group Discussions. • Prioritized Requirements using MOSCOW and Business Value methods. • Delivered Requirement documents including BRD, FRD, SRS, Use Case, Process Flow, Change Requests, SRS, Traceability Matrix and Mind Maps. • Communicated clients' business requirements by constructing easy-to-understand data and process models. • Created wire frames and mock-ups for the system. • Verified/Validated requirements to ensure they delivered business value by conducting various Reviews and workshops with clients. • Performed quality assurance (functional testing) and user acceptance testing, facilitating on-time, on-budget, and acclaimed “go-live” of the application. • Served as the central point of contact for all project activities, liaising with Delivery Managers.

Experience

11 yrs 10 mos
Total Experience
3 yrs 11 mos
Average Tenure
0 mo
Current Experience

Virtusa

Lead Consultant - Business Analyst

Jun 2026Present · 0 mo · Chennai, Tamil Nadu, India · On-site

  • Gather and analyze business requirements from stakeholders.
  • Create business requirement documents (BRDs), functional specifications, and user stories.
  • Collaborate with cross-functional teams to ensure successful solution delivery.
  • Support process improvement initiatives and business transformation projects.
  • Participate in Agile ceremonies and facilitate communication between business and technical teams.
Agile MethodologiesscrumBusiness Analysis

Smart data solutions

Business Analyst

May 2025Jun 2026 · 1 yr 1 mo · Chennai, Tamil Nadu, India · Hybrid

User StoriesProduct ManagementBusiness Analysis

Barclays

2 roles

Process Expert - Business analyst

Promoted

Nov 2018May 2024 · 5 yrs 6 mos

  • Managed fund transfer account closing and openings, dispute escalations, account maintenance, and transaction monitoring using Fircosoft Continuity application.
  • Utilized Agile methodology, SDLC, User Stories, and Jira to streamline processes and improve efficiency.
  • Achieved ECBA and Agile Scrum certifications to enhance project management and problem-solving skills.
  • Professional Summary
  • Over the span of 9 years, I've garnered extensive experience across various domains and particular focus on Business Analysis
  • Expertise in full software life-cycle implementation, writing BRD / FRD / handling change request / supporting development team and Agile flavored development methodologies (Waterfall, Scrum, Agile Framework).
  • Certified Business Analysis Professional (IIBA – ECBA Trained) and Certified Agile Professional (Scrum Master and Product Owner Trained) underscoring my commitment to professional development and expertise within the field.
  • Responsibilities:
  • Elicited and translated business requirements into User Stories, BRD, FRD, and SRS documents.
  • Conducted Gap Analysis, Scope Analysis, and Impact Analysis on business processes using techniques such as use case diagrams (UML), Context Diagrams (Data Flow Modelling), BPMN (process modelling), and Flow charts.
  • Led AS-IS and TO-BE Analysis and recommended Fit for Business Solutions by designing Change Strategies.
  • Organized and facilitated Requirement Gathering (Elicitation) meetings using various techniques including Interviews, Questionnaires, Interface Analysis, Document Analysis, Brainstorming Sessions, and Focus Group Discussions.
  • Prioritized Requirements using MOSCOW and Business Value methods.
  • Delivered Requirement documents including BRD, FRD, SRS, Use Case, Process Flow, Change Requests, SRS, Traceability Matrix and Mind Maps.
  • Communicated clients' business requirements by constructing easy-to-understand data and process models.
Agile methodologySDLCUser StoriesJiraBusiness AnalysisAgile Methodologies

Process Advisor

Jan 2014Oct 2020 · 6 yrs 9 mos

  • account opening card's Funds transfer Escalations complaints and Swift Payments
Microsoft ExcelComplaint InvestigationsCustomer ServiceProcess Improvement

Sutherland global collection services llc

Mortgage Consultant

Apr 2013Sep 2013 · 5 mos · On-site

  • mortgage Consultant checking US Mortgage loans and approval to the customer underwriting process

Education

Thangavelu Engineering College

Master of Business Administration - MBA

Nov 2010Nov 2012

Stackforce found 100+ more professionals with Business Analysis & Agile Methodologies

Explore similar profiles based on matching skills and experience

Ram Kumar - Business Development Executive | Stackforce