Oct 2022 – Jun 2025 · 2 yrs 8 mos

• Developed and led UX strategy and roadmap aligned with organizational goals, enabling scalable design processes and improved customer experience.
• Delivered high-fidelity prototypes and design systems in Figma, ensuring consistency, reusability, and brand alignment across multiple products. Translated Agile sprint stories into actionable design tasks, collaborating with product owners and engineers to streamline design-to-development workflows.
• Facilitated design thinking workshops and sprint planning sessions, improving prioritization and reducing time-to-market for critical features.
• Conducted usability testing and feedback sessions to validate designs, leading to a 25% improvement in user satisfaction metrics.
• Mentored and coached UX designers, visual designers, and researchers, fostering skill development and ensuring high-quality design output.
• Acted as a bridge between business stakeholders and technical teams, ensuring alignment of UX goals with business objectives and user needs.
• Delivered omni-channel experiences by connecting web, mobile, and emerging platforms into cohesive user journeys.
• Defined and implemented UX governance, workflows, and review processes, improving design consistency and team efficiency by 20%.
• Received positive feedback from stakeholders and end-users for intuitive design solutions and seamless product experiences.
• Used Figma’s collaborative features for real-time feedback, design version control, and rapid iteration during Agile sprints.
• Presented UX strategies, research insights, and prototype solutions to C-level executives and key stakeholders, influencing product direction and innovation initiatives.

Oct 2013 – Oct 2022 · 9 yrs

May 2012 – Mar 2013 · 10 mos · Bangalore

• Ciberspring is a global information technology company with proven IT experience, world-class credentials and a wide range of technology expertise. Nearly 97 percent of our clients say they’d recommend Ciberspring to colleagues and use us again on future IT initiatives. At Ciberspring, we measure success the same way you do by results. We deliver solutions precisely configured to produce your target outcomes and deliver tangible business value.
• Client: AT&T
• AT&T is bringing it all together for our customers, from revolutionary smartphones to next-generation TV services and sophisticated solutions for multi-national businesses. For more than a century, we have consistently provided innovative, reliable, high-quality products and services and excellent customer care.
• Accountabilities
• Worked on the Email Newsletters.
• Responsibilities creating html pages and supporting UI Bugs.
• Assisting developers to do html integration.
• Checking for Browser compatibility issues.

Nov 2010 – Apr 2012 · 1 yr 5 mos

• Web site traffic growth, web site UI. Developed sites with the Branding. Worked on SEO, Analytics using Google Analytics. Was responsible for the site development start from the beginning to the launching of the website.
• 500gallons
• Ergotherapie-dorloff
• Innowire
• Itwinetech
• ComputerSolutionsEast
• Pegasyssoft

Feb 2008 – Sep 2010 · 2 yrs 7 mos

• Since Feb’08 – Sept ‘10: SAP (On Contract from Talentpro), Bangalore as Sr. Web Developer
• SAP is the market and technology leader in business software solutions, providing comprehensive business software through SAP applications, services and support. Working with the GEPM, I was responsible to maintain the corporate portal, partner portal, Newsletter, survey tool and also EBook to enable acceleration of SAP’s Ecosystem.
• Accountabilities
• Maintaining the Corporate Portal, Partner Portal, Newsletter, Survey Tool and e-book to enable acceleration of SAP’s Ecosystem.
• Managing Partner Portal Pages and working extensively with WCMS Pages.
• Worked on the New Corporate Portal Site and created the campaigns for the campaign library.
• Training colleagues and extending support on HTML & CSS Pages for an internal website.
• Highlights
• Successfully created the EIA Page in Corporate Portal and also the icons for the home page.
• Effectively created Survey using an Online Tool and e-Book for different customers using tool - Mediabook.
• Designed layout for the Communication Manager Tool.

Oct 2007 – Dec 2007 · 2 mos

• A CMM Level 5, Wipro is fine-tuned to the science of viewing innovation though the lens of practicality to design unique solutions for end customers. Applied Innovation is the ability to infuse newer ideas and newer ways of doing things into all parts of the organization, and improve business outcomes, often without major disruptive change
• Accountabilities
• Validating XHTML & CSS based on W3C Standards using HTML Tidy and ensuring prototypes are working.

Mar 2007 – May 2007 · 2 mos

• A CMM Level 3, ISO 9001:9002, product development company which is into CRM (Educational), SCM (Pharmaceutical) and Telecom domains and has its head quarters based at Michigan, USNewberry is a comprehensive client relationship management (CRM) solution that enables universities and colleges to create a 360˚ view of constituent relationships in a single common data repository. Helping to automate key organizational processes throughout the student lifecycle, this powerful software platform is a unified system of easy-to-use functionality.
• Accountabilities
• Providing UI architecture consulting and graphics development direction to product managers.
• Validating XHTML, CSS based on W3C Standards using HTML Tidy.
• Coordinating with the clients in US, creating RSS Feeds and ensuring prototypes were working.
• Highlights
• Successfully created Collage and Welcome Screen for the product.

Aug 2005 – Apr 2006 · 8 mos · Bangalore

• HP is a company unlike any other. It serves everyone from consumers to small and mid-sized businesses to enterprises to public sector customers with an extensive portfolio of market-leading solutions specifically designed to meet the needs of each customer segment. The primary role was to maintain the intranet portal of one of the Business clients of the HP which were based in US. The clients were based in different parts of the US.
• Accountabilities
• Performing sites administrative procedures and maintaining the content.
• Submitting weekly reports and ensuring portals were working in order to satisfy the client.
• Managing multiple projects with independent delivery schedules.
• Training & managing the team on SharePoint and working with the Web Share Team.
• Highlights
• Successfully worked in Advance technology to add members to the Global Group.
• Effectively designed the layout of the SharePoint Portal for the Intranet Site.