R

Ray Chan

CEO

Greater Toronto Area, Canada23 yrs 9 mos experience
Highly Stable

Key Highlights

  • Over 20 years of experience in payments industry.
  • Proven leader driving business results with top acquirers.
  • Expert in building acquiring platforms and successful teams.
Stackforce AI infers this person is a Fintech expert with extensive experience in payments and product management.

Contact

Skills

Core Skills

ConsultingProduct Management

Other Skills

Customer Back ApproachData Driven ConsultingInnovative Product SolutionsSolution ArchitecturePayment Card ProcessingCredit CardsElectronic PaymentsPaymentsProject ManagementRelationship ManagementBusiness Relationship ManagementCommunicationDesign ThinkingCross-functional Team LeadershipManagement

About

A seasoned payments professional with over 20 years of experience in the industry; a proven leader with an ability to drive business results with world leading acquirers and payment service providers. Built two acquiring platform; supported organizations through seismic changes in the payments industry; built successful teams across internal and client facing mandates; expanded my experience across markets; been a leader in Operations, Program Management and Product; developed practical frameworks to help leading payment organizations work client back; worked with the world’s largest merchants; never lost my commitment to servicing customers.

Experience

23 yrs 9 mos
Total Experience
6 yrs 7 mos
Average Tenure
3 yrs 11 mos
Current Experience

Paypal

2 roles

Head of Performance Consulting

Promoted

Aug 2025Present · 10 mos · Toronto, Ontario, Canada

  • Leading a customer back and data driven consulting team aimed at meeting client problems with innovative product solutions.
Customer Back ApproachData Driven ConsultingInnovative Product SolutionsConsultingProduct Management

Director Enterprise Platform Growth

Jul 2022Aug 2025 · 3 yrs 1 mo · Toronto, Ontario, Canada

Jpmorgan chase & co.

2 roles

Head of Planning and Design at JP Morgan Merchant Services

Jan 2021Jul 2022 · 1 yr 6 mos

Executive Director, Product

Jan 2018Jul 2022 · 4 yrs 6 mos

Chase paymentech

5 roles

Director, Implementations

Promoted

Feb 2014Dec 2017 · 3 yrs 10 mos

AVP, Operations

Feb 2012Jan 2014 · 1 yr 11 mos

Director Project and Proactive Service Management

Feb 2011Jan 2012 · 11 mos

Director Project Management

Promoted

Feb 2007Jan 2011 · 3 yrs 11 mos

Project Manager

Oct 2004Feb 2007 · 2 yrs 4 mos

Scotiabank

Senior Technical Support Analyst

May 2002Oct 2004 · 2 yrs 5 mos

Education

Seneca Polytechnic

Jan 1997Jan 2001

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