Oct 2020 – Apr 2023 · 2 yrs 6 mos · East Grinstead, England, United Kingdom

• HR Director for Fender Musical Instruments Corporation for the EMEA Region which includes the UK Head Office as well as 15 countries. It is one of the largest manufacturers of musical instruments globally. The Director of HR works as part of the regional EMEA Senior Leadership Team, developing and delivering the long term strategic plan for the region, whilst ensuring the effective delivery of an excellent, customer-focused HR service to the EMEA team.

Jul 2020 – Jan 2022 · 1 yr 6 mos

• Include.org believes in making the world a more welcoming place for people with understanding and speaking difficulties. As a member of the Board of Trustees we are responsible for working with the CEO to set the strategic ambition, long term revenue funding plan, stakeholder management plan. I am responsible for the HR and people plan in the Trustee Board, working with the CEO on the HR plan for the future.

Apr 2020 – Oct 2020 · 6 mos

• UK Nestlé HR leadership team role, leading the HR plan for the national Group Sales and Group Marketing functions in Nestlé.
• Engaging and empowering relationships: As a member of 3 x Senior Leadership Teams, the Head of HR works with these teams to establish a sense of trust, collaboration and engagement with the senior leaders (circa 15 in customer areas, 20 indirectly – i.e. above the market, other NiM businesses, Zone Sales/CCSD/Marketing colleagues).
• The Head of HR is an expert, counsel and coach on a variety of people, OD, culture and business topics to the respective teams.
• Functional HR Custodian: As Head of HR for the Sales, CCSD and Marketing Function the role acts as a custodian for HR practices and culture for the entire commercial function across Nestle in the Market.
• The Head of HR is required to be agile in dealing with the different business areas including their respective BEO’s, Sales and Marketing Directors and HRBP’s to establish a clear sense of direction in the commercial community on various people, HR and culture topics that enable the organisation to win.
• Challenge this area of the business to raise the bar of our commercial community.
• Lead the talent forums across the business for total commercial, hold leaders to account and drive talent management strategy.
• Commercial understanding: It is fundamental for the Head of HR to have an appreciation/understanding of the business operations and mechanics to truly be able to drive conversations about the direction and strategy of the Sales and Marketing.
• The Head of HR is responsible for influencing LT’s to drive HR and people related agendas and truly take ownership for their execution. Often this will involve holding senior leaders to account both from a delivery and behavioural point of view.
• The Head of HR is responsible for distilling priorities will truly drive the long-term strategic ambitions of the business, develop our talent and be successful in the marketplace.

Oct 2019 – Apr 2020 · 6 mos

• Working across the Nestlé UK business, provide consultative advice to Business Heads, Leadership Teams and HRBPs to review organisation design. Ensure that OD will be fit for the future and will support the delivery of the businesses long term commercial and people’s strategy. Recently led organisation re-design of our Nescafe organisation and Confectionery organisation.

Mar 2019 – Oct 2019 · 7 mos

• Head of HR across the three businesses in Nestle UK, including membership of three Senior Leadership Teams. Responsible for the HR plan to drive the MBS (Market Business Plans) of the three respective businesses.
• Nescafe, the UK's largest coffee brand with some of the most iconic brands: Nescafe Original, Nescafe Gold Blend, Nescafe Azera and Nescafe Dolce Gusto.
• Nestle Professional UK & Ireland, one of the UK's largest food service businesses with great brands such as Maggi, CHEF, Garden Gourmet.
• Starbucks, working with the foodservice business of one of the worlds most iconic coffee brands.

Jan 2016 – Mar 2019 · 3 yrs 2 mos · Gatwick

• Purina is one of the UK's leading Petcare Companies, specialising in a range of products that are expertly crafted to cater for pet's nutritional needs. I was promoted to an 18 month stretch assignment in Nestle Purina to lead key elements of the organisational OMP (Operational Master Plan) and talent acquisition strategy. My role as Senior HR Business Partner is to lead the HR strategy and operational people management for the MDO (Market Development Organisation), Specialist Sales and Communications Teams within the division as well as HR Lead for the organisation's Reward, Employee Engagement project and Strategic Workforce Planning for the long term future.
• Key successes:
• Created the ‘Fit for the Future’ programme, a strategic workforce planning methodology that was used over the whole Nestle UK & Ireland business and also across multiple markets in Purina Europe, recognised as the benchmark of best practice for people planning. Key result was a talent acquisition plan for 3-5 years to ensure the business is protected for the future.
• Won the ‘Act with Integrity’ Award at the Purina Winter Conference for a supply chain reorganisation project – to transition the customer services function to a shared services central model.
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• Lead and introduced pioneering ‘scrum’ agile working methodology into the Nestle Purina business, piloting this with Amazon, leading to an incremental £700k NNS opportunity.
• Nominated to be a Change Cycle Facilitator, enabling leaders and managers across the organisation to lead their people through a global transformation project (Nestle Business Excellence).

Jun 2014 – Jan 2016 · 1 yr 7 mos · Gatwick

• Head of HR for the Movenpick business in Nestle UK & Ireland concurrently to Nestle Professional and the global super premium ice cream brand, Movenpick. This business was added to my portfolio through a promotion in June 2014. I was responsible for the people strategy of the business which included performing due diligence through a joint venture process.

Jan 2013 – Mar 2016 · 3 yrs 2 mos · London, United Kingdom

• Nestlé Professional® UK is at the leading edge of the foodservice industry working closely with its customers as an inspiring growth partner to deliver shared value and front line solutions.The UK range includes a series of leading coffee brands including Nescafé® Gold Blend®. With a 100 people strong sales force and one of NP Europe's leading markets, this creates unique people opportunities and challenges.
• As HR Lead, my role includes crafting and executing the people strategy which underpins and drives the business' aspirations for growth and transformation. As Nestle Professional has been identified as one of the main growth areas in Nestle worldwide, the execution of the people strategy is vital to its growth ambitions. This involves succession planning talent, capability planning, upskilling management and leadership development. It also involves gaining input and engagement from Senior Stakeholders throughout Nestle.
• A large part of my role is managing the global-component of Nestle Professional by liaising with senior stakeholders in the Nestle Global HQ and translating the global HR strategic plans at a local level. I also manage all employee relations issues which involves grievances, disciplinaries and tribunal related litigation.
• I act as a champion and leader on all people related processes such as performance and development, talent assessment, salary review and career planning.
• In my role at Nestle I am also a representative for our lean management metholodgy NCE (Nestle Continuous Development) in Leadership Development.

Jan 2012 – Dec 2012 · 11 mos

• Within my role as HR Business Partner I was responsible for front line HR delivery and for business development. I acted as the lead on tenders and new business leads as well as generating new work and potential new products to market.
• Organised and developed the bespoke People Management Training Skills Course for The Law Society for 400+ managers across 3 nation-wide sites including evaluation mechanisms, diagnostic testing, focus groups, training materials and publicity.
• Developed and facilitated a bespoke outplacement programme for two charitable organisations and two local district councils including handbook, training material, feedback and 1-1 support
• Designed a bespoke Train the Trainer session for Manchester City Council for the M-People programme
• Designed and implemented a performance appraisal system for Total HR, St Luke’s Hospice & 2 local district councils with briefing packs
• Coordinated and developed a reward project management using Prince 2 methodology for UKCES and Oldham Council
• Provided the research facility on employment law with a legal update for our associate network and Tameside & Glossop PCT. This included a session of 2011 legislation changes, and a briefing on the Equality Act 2010.
• Supported and designed an assessment centre exercise for Venuemasters and recruitment process for a local Practice Manager.
• Carried out annual review of the business setting the organisational strategy in consultation with our stakeholders.
• Supported organisations in HR practices such as grievances, disciplinary, flexible working, absence/sickness reviews, recruitment & reward
• Responsible for the maintenance of the Total HR website, client database & generating business leads
• Facilitated and managed Total HR network of Associates including the organisation of Associate Day, contract arrangements & networking events.

Jan 2011 – Dec 2011 · 11 mos

• Working for an independent HR consultancy which offers strategic advice and direction to a range of public and private sectors including the UKCES - the main advisory body to Government on Skills in the UK.
• Clients: UKCES, Ufi, The Law Society, Queen's Counsel, Places for People, Manchester Council, 3-Mobile, IiP, St Luke’s Hospice, Oldham Council, Findus, YAS, NAVCA, CPBS.
• Within Total HR Limited, I am responsible for guiding, supporting and liaising with a multitude of clients in HR, Employment Law, Employee Relations and people management. Currently, I lead our retainer business which provides clients with outsourced, business-focussed, bespoke HR support. I work alongside our clients to understand their business and to provide commercially mindful and people-centered solutions. This can range from oversight of redundancy programmes, grievance and disciplinary management, maternity and paternity management, culture change through training and development, performance management and appraisals and employment law briefings.
• As part of the HR Adviser role, I support the business development of Total HR Limited and help to compile the organisational business and HR strategy.

Sep 2009 – Dec 2009 · 3 mos · Sheffield

• As Graduate Intern at Total HR Limited, I was responsible for providing research and supporting the Director in HR activity and support for a large range of clients - varying from public to private sector. As my role in Total HR Limited grew, I was required to familiarise myself with HR process, legislation and people management theories in order to add value to our growing business.

Dec 2011 – Dec 2012 · 1 yr · International

• Dialogue Communications are a leading provider of interactive services for mobile messaging and mobile billing. They specialise in the development and operation of value added mobile solutions for an international market and have offices in Sheffield, San Francisco, South Africa, Sydney and Singapore.
• Whilst at Total HR, I was appointed on an interim basis to work with the Global Finance Officer to ensure that the HR operations are effectively supporting and engaging with employees. I oversaw all employee related matters in the business including employee relations, procedure and policy development as well as offering a consultative service on Dialogue's HR procedures and processes.

Apr 2011 – Dec 2012 · 1 yr 8 mos · Sheffield

• The Chartered Institute of Personnel and Development (CIPD) is Europe's largest professional institute for people management and development for HR practitioners.
• I was appointed to sit on the CIPD South Yorkshire Branch Committee for my experience at Sheffield Business School and Total HR Limited. The South Yorkshire branch operate as a group of volunteers who meet regularly to provide an annual programme of events, regular newsletters, a branch website, input into CIPD at a national level, membership and upgrading support, links with the local CIPD centres and a Consultants’ Group.
• I have also recently jointed the CIPD SYD Mentoring Scheme offering free mentoring to students.
• Visit http://www.cipd.co.uk/branch/syork/contactus.htm or http://www.cipd.co.uk/branch/syork for more information.

Sep 2009 – Nov 2012 · 3 yrs 2 mos

• On behalf of the Quality Assurance Agency, I form part of the audit panel for HEI's (Higher Education Institutions) ensuring that their academic standards are safeguarded.
• Audited The University of Cambridge, Harper Adams University College, Writtle College University of Essex and The Royal College of Music. This included a 7,000 word commentary on the institution’s processes for monitoring academic standards;
• Utilised and developed research and analysis skills through the collation of documentation and evidence in audit trail needed for the final audit report;
• Reported on staff development, links between scholarly and teaching activity and the institutional approach to quality enhancement, admissions policy, student support and published information (Published July 2010)
• Conducted and chaired meetings at the institution and recorded detailed minutes
• Gave evidence at a BIS Parliamentary Select Committee on 'The Future of Higher Education'
• Presented at Student event and asked to represent the student auditor cohort at the Winter Solstice event December 2009 and featured on the QAA website’s video programme.
• Member of the Student Sounding Board which meetings regularly with the Chief Executive of QAA.
• Interviewed for the Guardian Higher Education Network in 2011.

Jul 2008 – Jul 2009 · 1 yr

• Representing students on educational matters and academic resources to the University. Working within a team of 8 sabbatical officers along with students and University staff on a daily basis. Elected to represent 25,000 students.
• Coordinated, maintained the budgets and written agendas for Education Committee, Postgraduate Taught Committee and Postgraduate Research Committee.
• Maintained high levels of confidentiality & responsibility for student appeals, complaints and disciplinary panels, and items of commercial sensitivity.
• Financial Director and Trustee of an organisation with an £11 million turnover – responsibility for commercial and financial strategy, staffing issues and resource management. Reviewed the staffing of an organisation with over 800 employees
• Regulated and supervised the running and vote counting of the Student Officer Elections and Students’ Union Council Elections – with over 3,000 ballot papers and the monitoring of individual voting stations, candidates booklet piece and training.
• Coordinated campaigns on Personal Tutoring, dual degrees, feedback and assessment, education funding, book purchases, research supervision and postgraduate inclusiveness in the Union
• Established a new system of student faculty representatives in the University’s faculty structure by writing a proposal for the University Executive Board and members of Learning and Teaching Services
• Worked with the University to emphasise the Sheffield Graduate Concept – allowing students from widening participation backgrounds to recognise the academic attributes they receive whilst at a HE institution and to utilise them in future employment.
• Represented students on the Learning and Teaching Committee, Graduate Research Development Group, Quality and Standards Sub Committee, Personal Development Planning Review Group, Board of Collaborative Studies, University Senate, Outreach and Admissions Sub Group.

May 2008 – Jun 2008 · 1 mo

• I am a student speaker for the 2009/2010 year with the Leadership Foundation for HE.
• Recognised by Leadership and Development department for work at the QAA and University of Sheffield
• Presented at Student Governance Event at Woburn House in London, and have been asked to present other student focused events.
• Presented an interactive event to over 90 student governors
• The University of Sheffield (Postgraduate Research and Postgraduate Taught students) – introduction to the University, learning and development
• The University of Staffordshire – training and guidance for the Student Executive
• The University of Sheffield Learning and Teaching Conference on maintaining student engagement, teaching quality and development
• The University of Manchester on behalf of the Quality Assurance Agency (as featured on the QAA Learning Channel)
• Presented and developed a session to the Kyushu Executive, Bracken House, London on HR strategy in the UK
• The Law Society for England and Wales – People Management Skills Programme