Ria Vijay B

Product Manager

United States10 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Designed scalable conversational AI frameworks at T-Mobile.
Led IoT dashboard design reducing operational delays by 40%.
Redesigned B2B SaaS dashboard improving user workflows significantly.

Stackforce AI infers this person is a UX and Product Designer specializing in SaaS and IoT solutions.

Contact

Skills

Core Skills

Conversation DesignUser Experience Design (ued)Product DesignUser ResearchUx ResearchInformation ArchitectureVisual DesignDigital MarketingUser Experience TestingUser Experience (ux)Project CoordinationCorporate BrandingDesign ResearchUser Interface Design

Other Skills

Empathic DesignArtificial Intelligence (AI)Human Machine InterfaceVoice UXCustomer JourneysInternet of Things (IoT)WorkshopsAgile MethodologiesData-driven Decision MakingFunctional DesignMicrosoft Power BIProduct PlanningWeb Content Accessibility Guidelines (WCAG)Responsive Web DesignContent Management Systems (CMS)

About

Product design enthusiast passionate about creating equitable digital experiences at the intersection of design, technology, and people. With ~3 years of experience shaping B2B SaaS products, design systems, and service design solutions, I specialize in translating complex workflows into clear, intuitive interfaces. I bring a strong user-centered mindset, grounded in hands-on research and cross-functional collaboration, to design solutions that balance user needs with business and technical goals. My experience spans end-to-end product design, including user research, information architecture, wireframing, prototyping across fidelities, usability testing, and A/B testing, with a focus on building meaningful, scalable, and impactful products.

Experience

10 mos

Total Experience

8 mos

Average Tenure

2 mos

Current Experience

T-mobile

Conversation Designer, Gen AI

Apr 2026 – Present · 1 mo

University of washington human centered design & engineering

2 roles

Teaching Assistant

Mar 2026 – Present · 2 mos

Course : HCDE 308 - Visual Communication in HCDE

Teaching Assistant

Jan 2026 – Mar 2026 · 2 mos

Course : HCDE 417 - Usability Research Techniques
Assisted and graded 40 students in designing and executing usability studies, analyzing research data, synthesizing findings and applying insights to improve user experiences.

University of washington

Content Designer - UW Executive Office

Jan 2026 – Apr 2026 · 3 mos · Seattle, WA

Bosch

AI Product Designer

Sep 2025 – Dec 2025 · 3 mos

Designed VUI and conversational AI flows grounded in a deep understanding of user behavior, synthesizing 30+ human-AI interaction frameworks to uncover needs, motivations & pain points.
Partnered closely with Product Management team, and Researchers to deliver a scalable experience design framework for voice experiences that reduced design re-work by 2x.
Leveraged AI voice design tools to iterate on voice behaviors across 40+ ideal & emergency use cases, improving clarity, trust, and safety through active participation in design critiques.
Created future-state journeys and worked closely with Hardware Engineers to align voice interactions with device and acoustic constraints, informing long-term AI strategy.
Translated qualitative + quantitative insights into interactive prototypes created by vibe coding, enabling clear cross-team communication of multi-modal behavior, which accelerated development.

Empathic DesignConversation DesignArtificial Intelligence (AI)User Experience Design (UED)Human Machine InterfaceUX Research+4

University of washington

2 roles

UX Designer - Employee Experience

Jun 2025 – Aug 2025 · 2 mos · Seattle, Washington, United States

Web Content Accessibility Guidelines (WCAG)Responsive Web DesignUX ResearchInformation ArchitectureContent Management Systems (CMS)

Design Assistant - Employee Experience

Sep 2024 – Jun 2025 · 9 mos · Seattle, Washington, United States

WordPressSemantic HTMLDigital MarketingVisual DesignWeb Content Accessibility Guidelines (WCAG)Web Content Writing

Starbucks

Product Designer

Jun 2025 – Sep 2025 · 3 mos · Seattle, Washington, United States · Hybrid

Led the 0-1 design of an IoT dashboard enabling real time monitoring of equipment efficiency across 17,000+ stores, achieving a 40% reduction in operational delays.
Conducted 12+ moderated interviews to understand user behaviors and optimize workflows.
Shipped 2 MVPs by collaborating with analytics/data engineering teams, adopted by 18 regional teams and used by store managers for frequent performance benchmarking.
Built responsive UI designs across webpage ratios, ensuring WCAG accessibility standards.
Conducted 8+ usability testing sessions to identify usability gaps and validate key workflows prior to launch.

Internet of Things (IoT)Product DesignAgile MethodologiesData-driven Decision MakingFunctional DesignUser Research+2

Washington 211

User Experience Analyst

Jan 2025 – Mar 2025 · 2 mos · Seattle, Washington, United States

User ResearchInclusive DesignUser Experience Testing

Six30labs

3 roles

UX Designer

Promoted

Dec 2023 – Aug 2024 · 8 mos · Bengaluru, Karnataka, India

Led the redesign of a B2B SaaS construction management dashboard for AEC industry (Colliers), unifying fragmented workflows into a single role-based platform, reducing task completion time by 42%.
Created 300+ wireframes and prototypes across iOS, Android and Web to communicate userflows and edge-case scenarios, reducing feature discovery related support tickets by 34%.
Built a unified design system across 15+ enterprise tools, improving consistency and accessibility.
Owned design and delivery of 5+ consumer facing projects (web & mobile experiences) by working in agile sprints with PM, front end developers under tight deadlines.
Facilitated design sprints to shape product vision and present proposals to senior leadership, while owning end-to-end design for 5+ consumer-facing web and mobile projects in agile sprints.

Figma (Software)Rapid PrototypingProject CoordinationManagement of multi-disciplinary teamsMobile Interface DesignAuto Layout+8