Aug 2021 – Oct 2022 · 1 yr 2 mos · Hyderabad, Telangana, India

• As a Senior resource, worked extensively on end-to-end system design, Azure, React-Redux, and Dot Net technology stack. Delivered the dual ticket management systems (DFM and Service Now) Integration with the support panel end-to-end. Simplified the attachment process for Service Now Ticketing System. Created the infra and code readiness to launch the integration (Harmony) panel needed for the in-app user provisioning that helped users to get roles right in the application without leaving the application. Played the role of scrum master as well for good six months.

May 2020 – Aug 2021 · 1 yr 3 mos · Hyderabad, Telangana, India

• Worked in the Engineering Fundamentals team under C+AI org, developed most of the backend functionalities of Supportability BOT, which reduced user education tickets. Owned an AI worker solution end-to-end that reduced the time to resolve a ticket by suggesting solutions to the service agent. Built a react-based Support website, integrated well with the bot to provide a better client experience. I was involved in each stage of the Supportability space: Design discussions, Code Implementation, Unit testing, Integration Testing, CI-CD Deployment Pipelines, Resource Setup in Azure, Alerting-Monitoring, Power BI Reports and Cost and Effort Estimation.

Feb 2020 – Present · 6 yrs 4 mos · Remote

• As a Teaching Assistant, I regularly follow the course content and handle the batch of 25 mentees. I take the video standup sessions in which I resolve the doubts of mentees on various topics of Data Structures & Algorithms and System Design.
• As a Mentor, I regularly connect with the mentees, deliver them knowledge about how to apply to companies, and review their resumes. Also, I take regular mock interviews with my mentees covering queries related to Data Structures and Algorithms, System Design Concepts, and Cultural fitment rounds.

Jun 2018 – May 2020 · 1 yr 11 mos · Hyderabad, Telangana, India

• Worked on the front-end development and Migration process for Oracle's Energy Management Product OPower, which used behavioral science, disaggregation, and AI to help people save energy.
• Migrated the product from an old architecture Astro to a newer architecture NextWeb based on Typescript, for more than 150 clients of electricity, gas and water providers, with zero downtime.
• Responsible for owning the Home Energy Reports feature and all its front-end customizations, for multiple clients.
• Automated the tools to bump widget library versions and the process of Home Energy Survey Offline Editing, using RPA tools like UiPath and Bash scripts, which reduced the latency of system significantly.

Mar 2017 – May 2017 · 2 mos · Remote

• Developed a sentiment analysis web service using Python and Flask for the backend and HTML and CSS for the Frontend. It was connected to Twitter using public Tweepy API and fetched the tweets related to the given keyword, and applied analysis on the tweets fetched classifying it into positive, negative or neutral sentiment.