May 2024 – Present · 2 yrs 1 mo · Mumbai, Maharashtra, India · Hybrid

• Managing exports across a diversified product portfolio, including construction materials, textiles and garments, footwear, kitchenware and cookware, bar accessories, industrial equipment, and select FMCG commodities. The product range caters to both consumer and industrial markets, ensuring high standards of quality, functionality, and design.
• Leading a small yet highly efficient team to manage operations across sourcing, supply chain, and buyer relations.
• Leveraging AI tools and modern technologies to optimize processes, minimize costs, and ensure operational excellence.
• Strategically negotiating with domestic manufacturers and international buyers to secure high-quality deals.
• Overseeing end-to-end export processes, maintaining a strong focus on quality, timeliness, and client satisfaction.
• Offering international trade consulting to Indian manufacturers and producers, and sourcing advisory to global buyers.
• Implementing data-driven solutions to streamline workflows, enabling scalability with minimal resource wastage.
• Driving growth and profitability through innovation, adaptability, and efficient resource utilization.

Aug 2019 – Mar 2024 · 4 yrs 7 mos · Mumbai, Maharashtra, India

• Strategy & Research Group (SRG) | Analytics Innovation and Consulting (AIC), WNS Triange
• Led data-driven initiatives within the Banking & Financial Services (BFS) domain, delivering actionable insights to optimize business outcomes.
• Designed and implemented predictive models, reporting frameworks, and marketing analytics strategies.
• Collaborated with cross-functional teams to enhance decision-making using SQL, SAS, and Power BI.
• Developed and automated reporting solutions, enabling efficient analysis and strategic recommendations.
• Contributed to analytics innovation by leveraging advanced tools and techniques to drive measurable business impact.

Jul 2017 – Aug 2019 · 2 yrs 1 mo · Mumbai, Maharashtra, India

• Strategy & Research Group (SRG) | Analytics Innovation and Consulting (AIC), WNS Triange
• Supported pre-sales strategy, marketing strategy, and RFP research for multiple domains including BFS, Utilities, Metals, FMCG, Travel, and Meditech.
• Conducted market and competitive analysis to design impactful business strategies.
• Developed predictive models and analytical solutions to support client-specific requirements across industries.
• Utilized tools like SAS, SQL, and Power BI for reporting and analysis, delivering insights to drive informed decisions.
• Balanced academic pursuits during MBA in Business Analytics with hands-on professional experience in analytics and strategy.

Oct 2015 – Jul 2017 · 1 yr 9 mos · Mumbai, Maharashtra, India · On-site

• Global Analytical Centre (GAC) | Data & Operations (D&O)
• Conducted in-depth financial market research and data analysis to support key business decisions.
• Developed analytical dashboards and reports to track performance metrics and operational efficiency.
• Delivered actionable insights by leveraging strong analytical and reporting skills.
• Collaborated with cross-functional teams to ensure data accuracy and relevance for business objectives.
• Enhanced data-driven strategies with a focus on financial analysis and market trends.

Oct 2013 – Sep 2015 · 1 yr 11 mos · Mumbai, Maharashtra, India · On-site

• Global Analytical Centre (GAC) | Data, Strategy & Operations (DSO)
• Provided comprehensive data analysis and support for strategic decision-making processes.
• Assisted in the development of operational strategies using insights derived from financial and market data.
• Created and maintained detailed reports and dashboards for business performance tracking.
• Strengthened organizational decision-making through meticulous data handling and analytical rigor.
• Played a key role in driving operational efficiency by ensuring data accuracy and integrity.

Nov 2012 – Apr 2013 · 5 mos · Mumbai Metropolitan Region · Remote

• Content Management and Promotions
• Managed and promoted website content focused on career updates, BMS courses, financial concepts, and guidance for higher education and entrance exams.
• Conducted marketing research to identify trends and enhance the website's reach and relevance among target audiences.
• Simplified complex financial terminologies and concepts into engaging, reader-friendly content.
• Collaborated with teams to strategize and execute promotional campaigns to drive website traffic.
• Strengthened written communication and interpersonal skills while engaging with diverse stakeholders.
• Played a key role in shaping content strategies, ensuring alignment with student needs and educational trends.