Mar 2022 – Present · 4 yrs 3 mos · Mumbai, Maharashtra, India · On-site

• Contributed to the development and maintenance of the core customer Identity and Access Management (IAM) system, serving over 650 million customers.
• Collaborated with IAM architects to design a Unification Platform integrating identities from various business verticals of RIL, encompassing 1 billion+ user identities, while gaining hands-on experience in system design and cross-team collaboration.
• Currently assisting in the technical design and development of Identity as a Service (IDaaS)—a multi-tenant, cloud-based identity management solution for enterprises. The solution supports industry standards such as OAuth2.0, OpenID Connect (OIDC), Single Sign-On (SSO), SAML2.0, FIDO, and MFA.
• Played an active role in implementing modules and writing secure, scalable code adhering to best practices and organizational standards.
• Debugged and resolved performance bottlenecks, enhancing the system’s ability to handle high transaction volumes.

Oct 2021 – Feb 2022 · 4 mos · Mumbai, Maharashtra, India · On-site

• Promoted to lead the Service Validation team, managing 30 UAT engineers across diverse applications.
• Streamlined testing workflows, resulting in improved testing efficiency and smaller feedback loop.
• Coordinated cross-functional efforts between development, QA, and product teams to resolve critical issues.
• Collaborated with stakeholders to define testing objectives, strategies, and timelines.

Aug 2021 – Sep 2021 · 1 mo · Mumbai, Maharashtra, India · On-site

• Conducted comprehensive UAT for JioMeet (Video Conferencing Application), identifying critical bugs and ensuring a smooth product experience.