Mar 2024 – Sep 2025 · 1 yr 6 mos · South Africa

Jan 2023 – Feb 2024 · 1 yr 1 mo · South Africa

• This position exists for the purpose of overseeing the consistent, structured planning and delivery of projects to time, quality and budget. It is also focused on providing a human-centred environment for the creation of high-performance teams.
• This position is a hybrid project manager role that requires both waterfall and agile delivery management skills and understanding (PMBOK / PRINCE2 & Scrum / Kanban).
• 1. Planning
• 2. Team Management
• 3. Decision Making
• 4. Stakeholder Management
• 5. Delivery Management

May 2021 – Dec 2022 · 1 yr 7 mos

• Programme Manager

Oct 2016 – May 2021 · 4 yrs 7 mos

• Job Responsibilities:
• 1. Project setup and ongoing maintenance in relative tools (Chase, Jira, Confluence etc.)
• 2. Use my proven people skills to communicate effectively with customers and colleagues
• 3. Managing resource schedules and availability
• 4. Managing project scope
• 5. Measure project performance against defined scope, budget and time
• 6. Manage and report on project progress to management and client
• 7. Manage customer expectations in terms of deliverables, timescales, deadlines and costs within constraints of limited resources and uncertainty in effort estimation
• 8. Plan and manage new requirements for projects as well as planning for change requests and ongoing support requirements
• 9. Responsible for all project related administration (e.g. schedules, finance, scope changes)
• 10. Developing and managing a detailed project plan
• 11. Facilitate Stand-Up, Planning sessions and retrospectives
• 12. Follow PMO process and project governance guidelines
• 13. Uphold the principles and practices defined in the PMO.
• 14. Ensure that the team is productive, assist in removing impediments from team, shield team from external interferences, and resolve team conflict.
• 15. Ensure that all client requirements are understood by the development team.
• 16. Design and document processes relating to the systems being developed.
• 17. Delivers exceptional projects that exceed customers’ expectations through proactive, innovative and appropriate solutions
• 18. Drive and motivate your team to deliver high-quality projects within sprints.
• 19. Adapt to learning skills not listed in this document to deliver a project.
• 20. Identify and address software quality issues as soon as they arise
• 21. Be involved in ad-hoc projects
• 22. Perform and execute ad hoc administrative requirements
• 23. Manage the impact on the project objectives, when scope changes and project changes that have time, quality or cost implications occur.
• Please see CV for more.

Feb 2015 – Apr 2016 · 1 yr 2 mos · Centurion

• Promoted after one years attendance.
• Responsibilities:
• 1. Accomplished information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• 2. Maintained staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
• 3. Maintained organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
• 4. Directed technological research by studying organization goals, strategies, practices, and user projects.
• 5.Completed projects by coordinating resources and timetables with user departments and data center.
• 6. Verified application results by conducting system audits of technologies implemented.
• 7. Preserved assets by implementing disaster recovery and back-up procedures and information security and control structures.
• 8. Recommended information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
• 9. Accomplished financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
• 10. Maintained quality service by establishing and enforcing organization standards.
• 11. Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench-marking state-of-the-art practices; participating in professional societies.
• 12. Contributed to team effort by accomplishing related results as needed.

Dec 2014 – Feb 2015 · 2 mos · Centurion

• Responsibilities:
• 1. Defined application problem by conferring with clients; evaluating procedures and processes.
• 2. Developed solutions by preparing and evaluating alternative workflow solutions.
• 3. Controlled solutions by establishing specifications; coordinating production with programmers.
• 4. Validated results by testing programs.
• 5. Ensured operation by training client personnel; providing support.
• 6. Provided reference by writing documentation.
• 7. Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• 8. Accomplished information systems and organization mission by completing related results as needed.

Jul 2010 – Dec 2014 · 4 yrs 5 mos · Rosslyn/Jetpark

• Responsibilities:
• 1. Accomplished work requirements by orienting, training, assigning, scheduling, and coaching the 55 UD Trucks and 12 Volvo dealerships.
• 2. Met work standards by following production, productivity, quality, and customer-service standards; resolving operational problems; identifying work process improvements.
• 3. Met cost standards by monitoring expenses; implementing cost-saving actions.
• 4. Updated job knowledge by participating in educational opportunities; reading professional publications.
• 5. Enhanced department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• 6. Maintained administrative workflow by studying methods.
• 7. Resolves administrative problems by analyzing information; identifying and communication solutions.
• 8. Maintained rapport with customers, managers, and employees by arranging continuing contacts; researching and developing new services and methods; setting priorities; resolving problem situations.
• 9. Provided information by answering questions and requests.
• 10. Maintained continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.
• 11. Guided dealership support by researching, developing, writing, and updating administrative policies, procedures, methods, and guidelines; communicating developments to management.
• 12. Completed administrative projects by identifying and implementing new technology.
• 13. Accomplished department and organization mission by completing related results as needed.
• 14. Explored new opportunities to add value to job and going the extra mile.
• 15. Provided Syspro SRS Report support, creation of new reports
• Requirements & Skills:
• 1. Project Coordinator Skills
• 2. Performance Management
• 3. Teamwork
• 4. Quality Management
• 5. Tracking Budget Expenses
• 6. Results Driven
• 7. Time Management
• 8. Proactive
• 9. Syspro

Feb 2010 – Jul 2010 · 5 mos

• Responsibilities:
• 1. Worked directly with our customers and partners, providing expertise during implementation of our software products.
• 2. Captured customer and partner needs across technical areas.
• 3. Provide solutions to configure, customize and integrate with our products
• 4. Communicated results and status to partners, customers, and project managers.
• 5. IT Site Manager for Monsanto's, where I attended management meetings to provide feedback on services provided.
• 6. Low Level Server Maintenance for Collect-A-Can, and Iveco.

Aug 2008 – Feb 2010 · 1 yr 6 mos · Woodmead

• Responsibilities:
• 1. Established network specifications by conferring with users; analyzing workflow, access, information, and security requirements.
• 2. Established network by evaluating network performance issues including availability, utilization, planning and executing the selection, installation, configuration, and testing of equipment; establishing connections.
• 3. Maintained network performance by troubleshooting network problems escalating problems to Senior.
• 4. Prepared users by designing and conducting training programs providing references and support.
• 5. Upgraded software and installing enhancements.
• 6. Met financial requirements by submitting information for budgets.
• 7. Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• 8. Protected organization's value by keeping information confidential.
• 9. Accomplished organization goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value.
• 10. Maintained facilities by planning space allocations, layouts, floor moves and supervising building maintenance.
• 11. Maintained records by defining procedures for retention, protection, retrieval, transfer and disposal of records.
• 12. Maintained equipment by planning equipment procurement and maintenance, evaluating products, service, and warranties.
• 14. Accomplished project results by communicating and coordinating requirements; expediting fulfillment; evaluating milestone accomplishments; evaluating optional courses of action; changing assumptions and direction; updating media plans.
• 15. Prepared reports by collecting, analyzing, and summarizing operational data and trends.