Oct 2021 – May 2024 · 2 yrs 7 mos

• Led end-to-end software development, encompassing requirement analysis, solutioning, planning, implementation, unit testing, system level testing, deployment, and maintenance for numerous projects across diverse domains (e.g., Storefront, Revenue and Growth, Supply, Vendor Management, Last-Mile) within Swiggy's Food Business Line.
• Devised architecture and expertly executed high-quality, timely technical solutions in perfect harmony with business needs. Successfully spearheaded numerous cross-team initiatives and cross-organization projects with unwavering proficiency.
• Demonstrated exceptional dedication and agility while contributing to the implementation of the Domino's Swiggy-One Self-Delivery project. Additionally, as per the appreciation note received from the senior manager, my customer-centric mindset and commitment to excellence were evident in my efforts to address CX issues and enhance pricing configuration mechanisms, showcasing the value of Never Settle.
• Collaborated closely with the Principal Architect to architect and develop a robust authentication and authorization platform catering to diverse authN/authZ use-cases across Swiggy, encompassing both business-to-business and business-to-customer scenarios.
• Received Annual Swiggstar and MVP awards for dedicated and consistent contribution to the organization’s growth and inculcating its values.
• Pioneered the tech-solutioning and design documentation using Microservice architecture and a Domain-Oriented approach. Led agile and scrum-based implementation and guiding a skilled development team in creating an automated Customer Complaint Resolution Process, with a strong focus on test-driven development. Achieved significant results within 10 weeks of the product release, including a 65% organic adoption rate and positive feedback from the Rx community, along with an 8.5% reduction in customer complaints attributed to restaurant corrective actions (0.22% IGCC).

Jul 2019 – Sep 2021 · 2 yrs 2 mos

• Crafted robust backend web applications aligned with precise functional and technical specifications, employing versatile programming languages such as Java, Golang, and Python to cater to diverse project needs.
• Instrumental in conceiving and constructing Swiggy's in-house product, Swiggy-Compass, a pivotal component of the Data Platform. Leveraged Apache-Druid for data storage and Apache-Superset for creating analytical dashboards, driving insights.
• Individually conceptualized and executed Galleria, Swiggy's in-house product, a unified batch-ingestion platform pivotal to the organization's Data Platform. Galleria empowers users with a versatile gallery of Source and Sink data-stores, facilitating seamless data extraction and transmission across the organization.
• Independently engineered the design and development of business-critical revenue-generating projects with a sense of urgency, akin to fire-fighting mode. Successfully executed initiatives like the Introduction of Platform Fee and Zone-based delivery fee, embodying the "Do More With Less" ideology.
• Proficient in implementing comprehensive quality assurance strategies, including writing meticulous unit tests, conducting thorough system level testing, regression testing, and leveraging efficient QA mechanisms to consistently deliver high-quality software solutions.
• Explored diverse problem spaces to identify optimal technical approaches through in-depth research and analysis.

Dec 2017 – Jul 2019 · 1 yr 7 mos · Bengaluru Area, India · On-site

• Developed product and technology roadmap and strategy from concept to launch. As a Tech Lead, I spearheaded the development of impactful applications for the order-management team, meticulously translating business requirements into software products. Notably, I led the end-to-end design and development of order-management and finance services for the Lazada-Redmart integration and express-delivery project.
• One of the notable accomplishments was the flawless implementation of the customer invoice generation and send workflow.
• Designed and engineered a sophisticated state machine capable of dynamically orchestrating the order state transitions. This state machine encompasses robust validations to ensure consistency between order states.
• Designed and implemented the payment capture flow within the order-management backend.

Feb 2017 – Dec 2017 · 10 mos · Bengaluru Area, India · On-site

• Devised and initiated engineering solutions following the recommended design patterns to variety of projects and architectural design issues.
• Pioneered the architecture and development of the Node-to-Node Relationship (NNR) project, a groundbreaking initiative automating the supply-chain flow for Target USA. This visionary project empowers business users with real-time insights into the supply-chain flow of any specific item, seamlessly tracking its journey through various locations, including Port, IW, DC, Store, and beyond.
• Successfully executed a Proof of Concept (POC) on implementing GraphQL atop both RESTful Web-Services and PostgreSQL RDBMS. This initiative involved designing and developing a GraphQL service utilizing Node.js, specifically focused on Item Location.
• Developed robust RESTful web-services using Java-SpringBoot, offering essential end-points for consumers to execute CRUD operations on Supply-Chain Master Data.
• Implemented Envers and AOP to facilitate efficient auditing of database table changes, enhancing data governance and traceability.

Jan 2016 – Jan 2017 · 1 yr · Bengaluru Area, India

• Built generic web service in Java (Dropwizard framework) which exposes Rest APIs for Product team to fetch business metrics to derive communication conversion rate from bigfoot(in house big-data store) .
• Designed and developed end-to-end pipeline system in Python to transform and import business critical metrics data from Flipkart internal Hadoop Big-data platform (Bigfoot) to MySQL.
• Efficient in optimization of hive queries and have achieved expertise in the concepts of Journal, Snapshot and Fact data modeling, schema designing and hive job-query defining.
• Designed and Developed workflow for on-boarding new sellers for Buyer-Seller chat product of Flipkart.
• Designed and developed another workflow for the re-enablement of the sellers who were disabled from the product due to poor performance.
• End-to-End product delivery and ownership.
• Proactively finding out the scopes of feature enhancement through automation for many of the existing Flipkart products like SIMON, Skynet etc. and developed and deployed all of those features successfully which has improved the communication effectiveness of Seller CRM team enormously.
• Solving Problems:
• Converting fuzzy product requirements into technological systems.

Oct 2014 – Jan 2016 · 1 yr 3 mos · Unitech Infospace, Kolkata

• I worked as the SAP WAM Development Offshore Module Lead in addition to that I have reduced the manual effort of the Production Support Team as well as the Business Users by 40-45% through developing automated tools, earning my organisation a profit of 15K £ every year.
• I possess experience in SAP ABAP Object Development, Testing and End-to-End full cycle implementation. Also, I have acquired technical experience of working in versatile technologies like C, Java, Data Structure, SQL, UNIX, Shell Script, COBOL and Google Analytics.

Sep 2013 – Sep 2014 · 1 yr · Unitech Infospace, Kolkata

• Worked on a project to develop systems using IBM Mainframe and COBOL language.
• An Integrated Loan Management System in Mainframe System:
• An integrated Loan Management System which could allow users to apply for loan, then verify their credentials through validations, EMI calculation, Loan Approval as well as the EMI modification if a user misses any of the EMI payment. The system was developed using COBOL language in Mainframe system, the database used was DB2.