Nov 2022 – Present · 3 yrs 7 mos · Pune, Maharashtra, India

• Responsible for analyzing and evaluating business processes, systems, and operations in order to identify areas for improvement and provide recommendations for growth and efficiency in TELSTRA Account B2B & B2C
• To bridge the gap between business users and technical teams by understanding business requirements and translating them into technical specifications. Effective communication, manage expectations, and ensure that all parties are aligned on goals and objectives.
• Collaborate with testers to define test plans, test cases, and test scripts to ensure that the developed solution meets the specified requirements.
• Collect and analyze data to identify trends, patterns, and insights that can support business decision-making.

Jan 2021 – Oct 2022 · 1 yr 9 mos · Pune, Maharashtra, India

• Promoted on a new role of Product Owner for CRM,SOM, ODO product in Vodafone UK - ADAM & Ready Network project
• As Product owner gathered requirements from stakeholders by gaining an understanding of the business problem, analyzed it and Create of Feature & User stories, Designing or updating the workflows of fulfillment , Walkthrough Session of User Stories, Getting Approval on US from business Users, Resolution of Queries of Development & Test team while Developing & Testing the US, Delivering Release to Production.
• Involved in Scrum ceremonies such as daily stand-ups, Sprint Planning, Sprint Review, Retrospectives, Backlog Grooming, Capacity Planning.

Mar 2019 – Dec 2020 · 1 yr 9 mos · Pune, Maharashtra, India

• Worked as Functional tester in Vodafone UK- Fixed Line (Digital Transformation -Foundation to VECTOR )
• Done System testing, System Integration Testing, Functional Testing, E2E Testing, User Acceptance Testing, Pre-Production Testing & Post-Production Testing for AO, MEC, CRM, SOM,ODO,Clarify .
• Responsible for Requirement Analysis, Test Planning, Test scenarios creation, Test Data Requirements, 3rd Party Support Requirements, Test Environment Set Up, Test Estimations, E2E Test Execution, Defect Reporting & Tracking, Sharing the Hourly and Daily Status, Defects Management, Report Preparation, Process Review, Traceability Matrix Preparation, Regression suit preparation, Risk Analysis, Mitigation of Risk, Lesson learn in Release, Closures of Releases.
• Worked as core team member of scrum team who was responsible for team management and have delivered good amount of releases into production with quality.

Aug 2016 – Feb 2019 · 2 yrs 6 mos · Pune, Maharashtra, India

• Worked as Functional tester in Vodafone UK- Fixed Line (Digital Transformation -OMSE to Foundation & Foundation to VECTOR ) , Vodafone UK-Fixed ( BAU ) and AT&T Mobility Projects
• Worked as a single point of contact for client and internal stakeholders to Handled Quality Assurance of more than 150 Production Release of Application Maintenance (BAU).
• Responsible for Requirement Analysis, Test Planning, Test scenarios creation, Test Data Requirements, 3rd Party Support Requirements, Test Environment Set Up, Test Estimations, E2E Test Execution, Defect Reporting & Tracking, Sharing the Hourly and Daily Status, Defects Management, Report Preparation, Process Review, Traceability Matrix Preparation, Regression suit preparation, Risk Analysis, Mitigation of Risk, Lesson learn in Release, Closures of Releases.

Aug 2014 – Jul 2016 · 1 yr 11 mos · Pune, Maharashtra, India

• Worked as SME for Vodafone UK- Fixed Line BAU Maintenance Releases & Foundation
• Got Good Experience of System testing, System Integration Testing, Functional Testing, E2E Testing, User Acceptance Testing, Preproduction testing & Postproduction testing.
• Worked closely with Application Support Team for handling Incidents
• Able to understand and handle Release Management -Analysis of Development & Testing required in Release, Creating Release Implementation plan, Involving Teams as per the Implementation plan and get the release to production.