Dec 2016 – Jun 2020 · 3 yrs 6 mos · Noida, Uttar Pradesh, India · On-site

• Charter Communications Inc. is a telecommunications and mass media company, operating under the brand Spectrum, that provides various services including cable TV, internet, and phone services. They serve both residential and commercial customers in the United States, offering entertainment, information, and communication solutions.
• Led a 15-member QA team in Agile telecom projects, managing testing across OSS/BSS, CRM, and billing systems.
• Defined test strategies and ensured full coverage of functional, API, and automation testing.
• Improved delivery speed by implementing automation frameworks and integrating CI/CD pipelines.
• Collaborated with Scrum teams and stakeholders to align QA with sprint goals and business needs.
• Monitored QA metrics and led risk assessments to minimize defects and delays.
• Ensured compliance with telecom standards and supported internal/external audits.

Sep 2014 – Dec 2016 · 2 yrs 3 mos · Noida Area, India

• Birlasoft, a globally trusted IT service provider has been a partner in the IT transformation over the past 2 decades. As a part of the prestigious 150 year old CK Birla Group,
• Worked for the reputed clients named GE capital Treasury, NBCUniversal and Bank of Montreal
• Responsibilities:
•  Test Planning and creating related documents
•  Effort Estimation for the projects using WBS
•  Sharing Testing documents with the project stakeholders and getting sign off on the activities
•  Assigning task to the team members and mentoring them
•  Involved in several Internal and external reporting including Daily status, Project health indicator etc.
•  Reviewing execution and sharing sign off for the releases
•  Skilled with the agile methodology (JIRA and RALLY)

Feb 2007 – Sep 2014 · 7 yrs 7 mos · Gurugram, Haryana, India

• Sovereign Health Group is to help people gain control over their health and the various illnesses that may threaten it. Whether it is a mental disorder or a substance addiction, serious behavioral health problems such as these can manipulate one’s thoughts and cripple his or her actions.
• Was involved in various phases of the development and testing processes for the products named Patient Management Systems, www.neurobic.com, Etherapy, Cogtest.com etc.
• Responsibilities:
•  Skilled with the concepts of manual and automated testing
•  Expertise on Software Development Life Cycle (SDLC)
•  Expertise on Software Testing Life Cycle (STLC)
•  Design test case format documents, creating, executing and reviewing test cases.
•  Task allocation and involved in Team management activities
•  Handling Internal and external audits
•  Experience in developing and maintaining Test scripts.
•  Load and performance testing using several tools like SoapUI, Load runner etc.
•  Involved in defect tracking and reporting using Bugzilla, Mantis and Team Foundation Server (TFS).
•  Working knowledge of Automated testing tools (QTP 8.2, Test Director)
•  Extensive experience in several testing techniques like Functional testing, Regression testing, Integration testing, database testing, performance testing etc.
•  Self-motivated person with excellent communication skills and good analytical skills