Ruby M

Software Engineer

Phoenix, Arizona, United States5 yrs 1 mo experience

Key Highlights

  • Reduced p95 latency from 280ms to 160ms at American Express.
  • Cut CI/CD pipeline times from 20 minutes to 11 minutes at PayPal.
  • Sole engineer behind Errnd, optimizing response latency significantly.
Stackforce AI infers this person is a Fintech expert with strong capabilities in distributed systems and cloud-native architectures.

Contact

Skills

Core Skills

Java DevelopmentMicroservicesTokenizationJava Full Stack DevelopmentCloud ComputingCi/cd

Other Skills

Spring FrameworkKubernetesRedisKafkagRPCDevOpsReact.jsSpring BootJavaGitHubIntegrated SystemsUser Interface DesignFront-End DevelopmentUI/UXExecutive Services

About

I build distributed systems that handle real load and I optimize them At PayPal I worked on tokenization and card issuance flows sitting in the critical path of transactions, services processing 3–5K TPS at peak with tens of millions of card lifecycle events moving through Kafka pipelines daily. I brought p95 latency down from ~200ms to ~120ms by introducing Redis caching, fixing connection pooling, and eliminating GC pressure from unnecessary object creation. On the Kafka side, I tuned batch consumption, parallelized consumers, and tightened retry/backoff logic, cutting consumer lag by 60% under peak load. Reliability held at 99.95%+ uptime through idempotency keys and Resilience4j circuit breakers. At American Express I worked on card servicing APIs running at 1–2K RPS, supporting millions of cardholders across transaction lookups and account management flows. I identified a bottleneck in DB call patterns and serialization overhead, added caching for reference data, optimized query execution with proper indexing, and reduced payload size, bringing p95 from ~280ms down to ~160ms, a 40% improvement. On the batch side I built validation and pre-check layers that reduced batch failure rates by 30–40%. On infrastructure I’ve cut CI/CD pipeline times from 18–20 minutes to 9–11 minutes by parallelizing test stages and introducing caching in GitHub Actions. Right-sized Kubernetes pods across services to reduce over-provisioning by 15–20%. Added staged rollouts with Helm and improved health check configurations, reducing failed deployments by ~30%. Set up Prometheus and Grafana alerting that gave teams earlier visibility into error spikes and latency degradation, reducing critical incidents by 25–30% over time. My stack spans Java, Kotlin, Spring Boot, Vert.x, Kafka, gRPC, Flink, React, Angular, NgRx, Terraform, Kubernetes, GCP, AWS, BigQuery, Snowflake, Couchbase, and more recently LangChain and RAG pipelines for AI-integrated backends. Outside of work I’m the sole engineer behind Errnd, a hyperlocal P2P marketplace built on React Native, Firebase, and Stripe Connect. I optimized the RAG layer to cut response latency from 3–4 seconds to under 2, and reduced redundant embedding computation by 60–70% through smart caching. Every architectural decision is mine. That kind of ownership changes how you think about building software. Let’s connect if you want to chat tech, solve problems, or share memes, I’m always up for a good conversation about making things better!

Experience

5 yrs 1 mo
Total Experience
1 yr 11 mos
Average Tenure
1 yr 3 mos
Current Experience

Paypal

2 roles

Software Engineer 2

Feb 2025Present · 1 yr 3 mos

  • Led the evolution of tokenized payment infrastructure, enhancing security, scalability, and efficiency across Venmo and PayPal transactions using Java 17, Spring Boot, and Raptor Framework.
  • Architected high-performance microservices with optimized data flow and event-driven design, leveraging Kafka, Redis, and gRPC for low-latency transaction processing.
  • Designed and implemented next-gen tokenization standards, reinforcing PCI DSS compliance and strengthening PayPal’s fraud prevention mechanisms.
  • Orchestrated the transition to structured concurrency for Venmo’s payment services, improving resiliency and reducing response times in high-traffic environments.
  • Enhanced multi-cloud deployment strategies, refining Jenkins CI/CD pipelines, Kubernetes orchestration, and SonarQube-based quality gates to streamline release cycles.
  • Drove cross-functional collaboration, partnering with security, compliance, and product teams to refine payment workflows, ensuring a seamless checkout experience.
  • Championed system observability and reliability, integrating Prometheus, CAL, and distributed tracing to proactively mitigate performance bottlenecks.
Java DevelopmentSpring FrameworkTokenizationMicroservicesCI/CDKubernetes+3

Software Engineer 2

Sep 2024Feb 2025 · 5 mos

  • Architected and optimized microservices for tokenized payment processing, integrating Java 17, Spring
  • Boot, and Raptor Framework, ensuring secure and scalable solutions for Venmo transactions.
  • Engineered business logic for real-time transaction validation and tokenization, ensuring seamless
  • interoperability between Venmo and PayPal platforms while adhering to PCI DSS compliance.
  • Developed fault-tolerant APIs to handle high transaction volumes, leveraging Kafka for asynchronous
  • messaging and Redis for low-latency caching.
  • Automated pipeline processes using Jenkins, integrated code quality checks with SonarQube, and deployedservices across multi-cloud environments, including AWS.
  • Designed monitoring solutions with Prometheus and CAL, enabling proactive identification of bottlenecks
  • and reducing incident resolution time.
  • Spearheaded the migration of legacy Venmo modules to Java 17, implementing modern practices like
  • structured concurrency and advanced error handling.
  • Collaborated with product teams to refine payment workflows, improving Venmo user experience by
  • reducing latency in checkout flows.
  • Mentored engineers and contributed to team growth by defining best practices in coding standards,
  • deployment processes, and Agile methodologies.
Java DevelopmentSpring FrameworkTokenizationMicroservicesCI/CDKafka+1

Bcg x (boston consulting group – digital)

Software Engineer

Sep 2023May 2024 · 8 mos · United States · On-site

  • Designed and built Java and Spring Boot reference services used to validate cloud-native architectures for financial services clients migrating off legacy monoliths, supporting systems processing 5–10M+ daily events.
  • Implemented event-driven workflows using Kafka to model asynchronous processing, retry behavior, and failure handling, reducing projected integration risk by 30% during client platform rollouts.
  • Developed RESTful APIs and service contracts consumed by multiple downstream teams, standardizing request/response schemas and error handling across 8+ microservices.
  • Built technical spikes and prototypes in Java and Python to benchmark latency, throughput, and scalability, identifying performance bottlenecks that influenced final production architecture decisions.
  • Collaborated directly with client engineering teams to integrate new services with existing systems, resolving authentication, schema, and data-consistency issues across hybrid cloud environments.
  • Defined API versioning, observability, and deployment standards, enabling client teams to onboard services faster and reducing post-handover production defects by 25%.
  • Implemented CI/CD pipelines using Jenkins and GitHub Actions to automate builds, tests, and deployments, cutting environment setup time by 40% across parallel workstreams.
  • Authored architecture diagrams, API documentation, and handover guides that enabled long-term client ownership after delivery without continued consulting support.
Cloud ComputingCI/CDDevOpsKafkaJavaSpring Boot

American express

Software Engineer 2

May 2023Sep 2024 · 1 yr 4 mos · Phoenix, Arizona, United States · On-site

  • Enhanced digital payments by enabling secure integration of credit and debit cards into digital wallets.
  • Led the end-to-end provisioning journey for Amex card integration, ensuring successful tokenization and detokenization processes.
  • Collaborated with Samsung, Apple, Google, Fitbit, and internal teams for testing and validating successful card registration.
  • Managed API validations, resolved integration issues, and ensured smooth deployment of changes across various environments using GCP services.
  • Designed and developed interactive and responsive user interfaces using React.js, Redux, and Material-UI.
  • Used Spring Boot, Vert.x, Core Java, Spring Core, Spring MVC, and Java 8 for backend development.
  • Implemented RxJava and multi-threading for efficient asynchronous operations.
Java Full Stack DevelopmentCloud ComputingMicroservicesDevOpsReact.jsSpring Boot

Infosys google

Java full stack developer

Apr 2021Sep 2022 · 1 yr 5 mos · Hyderabad, Telangana, India · On-site

  • Built and maintained Java Spring Boot microservices supporting member, claims, and benefits workflows, handling high-volume transactional traffic across healthcare platforms.
  • Developed REST APIs to expose backend services to internal web applications and downstream systems, ensuring data consistency and backward compatibility.
  • Implemented React-based UI components to support internal portals used by operations, care teams, and business stakeholders.
  • Integrated backend services with relational databases and optimized queries to support low-latency reads for member-facing and internal applications.
  • Worked within HIPAA-compliant systems, applying secure coding practices and role-based access controls to protect sensitive healthcare data.
  • Participated in end-to-end feature development, from requirement clarification and design through implementation, testing, and deployment.
  • Wrote unit and integration tests to validate service behavior and prevent regressions in critical healthcare workflows.
  • Contributed to CI/CD pipelines using Jenkins and build tools to automate testing and deployments across environments.
  • Collaborated in Agile teams with product managers, QA, and business analysts to deliver incremental improvements aligned with regulatory and business requirements.
  • Supported production issues by debugging application logs and service failures, ensuring minimal disruption to member and provider experiences.
Java Full Stack DevelopmentCloud ComputingDevOpsGitHubIntegrated Systems

Infosys

Intern - Full stack developer UI/UX specialist

Nov 2020Apr 2021 · 5 mos · India · On-site

  • Developed UI/UX HTML, CSS, JavaScript.
  • Integrated middleware for optimized user-employee interactions.
  • Implemented user-friendly login and dynamic booking system.
  • Conducted detailed requirement analysis, outlined software/hardware needs.
  • Addressed issues: inconvenient booking slots and limited task knowledge.
  • Proposed enhancements: reference and rating system.
  • Structured system into Admin, Employee, Customer, Payment/Service/Product modules.
  • Used Entity Relationship and UML diagrams for efficient modeling.
  • Emphasized the critical role of system analysis in managing complexity.
User Interface DesignFront-End DevelopmentUI/UX

Vignan's foundation for science, technology & research

2 roles

Full Stack Developer

Promoted

Jan 2019Nov 2020 · 1 yr 10 mos · India · On-site

  • Developed and maintained full-stack web applications using React.js and Spring Boot to support student management, internal portals, and administrative workflows.
  • Designed modular backend services with clear separation of concerns, implementing validation layers, service abstractions, and structured exception handling.
  • Improved application performance by reducing server response times by 30% through database indexing, query refinement, and efficient REST endpoint design.
  • Strengthened authentication and access controls by implementing role-based authorization and secure session handling practices.
  • Optimized frontend rendering and state management to improve user engagement by 25% and enhance overall application usability.
  • Collaborated in an Agile development environment, participating in requirement discussions, code reviews, testing cycles, and production deployments.
Executive ServicesProject CoordinationEvent Management

Deputy Secretary General

Jun 2018Apr 2019 · 10 mos · India · On-site

Education

University of Memphis

Master's degree — Computer Science

Aug 2022Dec 2023

Vignan's Foundation for Science, Technology & Research

Bachelor of Technology - BTech — Computer Science

Jun 2017Apr 2021

Stackforce found 100+ more professionals with Java Development & Microservices

Explore similar profiles based on matching skills and experience