Ruchir Mayank

Technical Program Manager

Bengaluru, Karnataka, India18 yrs 7 mos experience

Key Highlights

  • Led cross-functional programs at Amazon and Uber.
  • Spearheaded major projects in Fintech and E-commerce.
  • Expert in Program Management and Agile Methodologies.
Stackforce AI infers this person is a Senior Technical Program Manager with expertise in Fintech and E-commerce.

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Skills

Core Skills

Program ManagementProduct Management

Other Skills

Leadership and Stakeholder EngagementProcess ImprovementBig DataAWS TechnologiesRequirement GatheringTeam Building and ManagementDistributed team collaborationAgile MethodologyDistributed TeamsSoftware Development Life Cycle (SDLC)Agile MethodologiesAnnual PlanningAmazon Web Services (AWS)Team BuildingDB2

About

#TPM #agile_methodologies #Program_Management #SDLC #AWS #Big_data #requirement_gathering An accomplished Technology & Management Professional with a proven record of driving and delivering global technical programs. A strong, resourceful and versatile professional, who excels at interpreting enterprise initiatives, translating objectives into actionable plans, harnessing technology to fulfill business needs, and aligning IT strategies with business objectives. Sr. TPM @Amazon with 15+ years of overall experience Primary Skills - Program Management - Product Management - Leadership and Stakeholder Engagement - Process Improvement - Technologies: Big Data, AWS Technologies, Java, Python(Beginner) - Requirement Gathering - Team Building and Management - Distributed team collaboration - Agile Methodology Primary responsibilities - Oversee and help build new programs, feature releases, tests, and other program-wide efforts across multiple partners - Manage technical design discussions, summarise complex trade-offs and options, and make data-driven recommendations based on existing resource constraints and work timelines - Assess risks, anticipate bottlenecks, provide escalation management, balance business needs versus technical constraints and encourage risk-taking behaviour to maximise business benefit - Contribute to the overall organisation product strategy and roadmap, as well as stay in sync with end-user features and service infrastructure - Track all defined deliverables from conception through launch, leveraging (and improving) established processes, tools, and communications mechanisms - Provide insightful status of ongoing projects to stakeholder and leadership along with owning the delivery of the project.

Experience

18 yrs 7 mos
Total Experience
2 yrs 4 mos
Average Tenure
1 yr 11 mos
Current Experience

Amazon

Senior Technical Program Manager

Jul 2024Present · 1 yr 11 mos · On-site

  • In my current role, I lead execution of cross-functional programs to enhance Vendor Experience by building financial solutions across Web & API and deliver better financial transparency and accuracy.
  • Previously I led execution for Alexa+ (next generation Alexa) content management system at Amazon. In this position, I was spearheading the development of the Alexa content store, enabling solutions that revolutionize how features are discovered across various domains. Our team is built a comprehensive ecosystem that ensures content is effectively stored, properly attributed, and seamlessly delivered across multiple Alexa surfaces. This work was fundamental to enabling a more intuitive and powerful next-generation Alexa experience.
  • Alexa+: https://www.aboutamazon.com/news/devices/new-alexa-generative-artificial-intelligence
Program ManagementProduct ManagementLeadership and Stakeholder EngagementProcess ImprovementBig DataAWS Technologies+4

Career Break

May 2024Jul 2024 · 2 mos · Bengaluru, Karnataka, India

Uber

Senior Technical Program Manager

Apr 2023May 2024 · 1 yr 1 mo · Bengaluru, Karnataka, India · Hybrid

  • Successfully led execution of Business Verification (KYB) feature for new organization onboarding at Uber for Business, resulting in a substantial increase in the organization's auto-approval rate from 45% to 75%.
  • Led the program to develop the Know Your Customer (KYC) feature for onboarding new Uber for Business customers, anticipating a 37% reduction in loss rate and facilitating expedited onboarding processes.
  • Leading execution of Uber for Business(U4B) risk and Enterprise solution teams
Distributed TeamsSoftware Development Life Cycle (SDLC)Program Management

Amazon

Sr Technical Program Manager

Jun 2022Mar 2023 · 9 mos · Bengaluru, Karnataka, India · On-site

  • I was part of Greenfield project in Amazon which strives to build systems to manage the financial processes for Amazon's Global Engineering Service(which oversees its global network of fulfillment-related facilities). My team was responsible to build solution to enable Authentication& Authorisation for internal and external users to Amazon, UI platform for the web app and hosting website that enables external to amazon users to login and access the features
  • Lead the execution of Greenfield project to build financial solutions for Amazon Global Engineering Services.
  • Established org wide process and tracking of change management lifecycle starting from product intake to solution release
  • Drove the initiative to create a new UI Platform which enables hosting of multiple microfrontend as a single webapp and abstract the common features such as authentication, authorization, routing, user preference, etc from all modules into platform
Distributed TeamsSoftware Development Life Cycle (SDLC)Program Management

Inmobi

Senior Technical Program Manager

Oct 2021Jun 2022 · 8 mos · Bangalore Urban, Karnataka, India · On-site

  • I was the first TPM in IMC cloud and Owned supporting Enterprise Platform and Data platform teams.
  • Spearheaded deprecation of Snowflake and adoption of Databricks as choice for DWH.
  • SPoC for Vendor management ( DataBricks and Wipro) for vendors working for IMC
  • Setup structure and process for Internal communication of ongoing project at various level( Specifically Sr.Director and CTO).
  • Introduce the concept of quarterly planning with high accuracy by getting quantifiable metrics and setting goal in alignment to these metrics. This was all inclusive( Product,Tech and Program)
  • Presenting to CTO on bi-weekly basis on the engineering initiatives, Excellence, tech health and metrics, cost optimisation, etc
Distributed TeamsSoftware Development Life Cycle (SDLC)Program Management

Stockx

Senior Technical Program Manager

Dec 2020Oct 2021 · 10 mos · Bengaluru, Karnataka, India

  • I was part of the initial employees in India and part of TPM leadership team.
  • As Sr TPM in StockX , I helped setup the Platform tech team and executed the project to deliver developer portal for StockX(https://developer.stockx.com/).
  • Written the PRD for DeveloperPortal
  • Collaborate with multiple teams to integrate with Devportal
  • External client requirement gathering for onboarding respective team programatically.
  • Defined and established operating processes for onboarding of clients
Distributed TeamsSoftware Development Life Cycle (SDLC)Program Management

Amazon

2 roles

Technical Program Manager

Promoted

Aug 2016Dec 2020 · 4 yrs 4 mos

  • I lead the program execution for automated accounting capabilities within the Transport Finance organization, with a focus on automating financial bookings for Amazon's transportation network. In this role, my key responsibilities include:
  • Implementing a structured change management approach to address customer needs and system administration efficiently.
  • Managing integrations and applying best practices for seamless data integration across systems.
  • Collaborating with SDEs, Application Engineers, and technical team members to drive projects forward while ensuring a high level of controllership.
  • Developing and maintaining project status reports, roadmaps, training materials, and documentation for stakeholders.
  • Fostering effective teamwork, communication, collaboration, and commitment across Amazon teams.
  • Driving adaptation and delivery through agile methodologies.
  • Prior to this role, I was part of the Amazon Affiliate Marketing - Payments team, where I played a pivotal role in incentivising publishers(Affiliates) for sales driven through content and blogs traffic. As a TPM I led Two major PODS (Payments and Recommendations)while owning multiple cross organisation programs I oversaw project execution and delivery for nine systems responsible for various functions such as order identification, rate card management, commission calculations, payment processing, and performance reporting at granular levels.
  • Notable Projects at Amazon:
  • Built FX capability in Transport Finance to facilitate carrier payments in their preferred currency.
  • Revamped Affiliate Marketing Payment and Accounting system.
  • Implemented bonus payments for new Amazon customers.
  • Led the Oracle deprecation project for Rolling Stone.
  • Supported rate slabs based on revenue.
  • Automated Rate Card processes.
  • Managed global account operations.
  • Modernized commission calculation engine.
  • Enhanced Recommendations for Associates.
Distributed TeamsSoftware Development Life Cycle (SDLC)Agile MethodologiesAnnual PlanningAmazon Web Services (AWS)Team Building+1

Application Engineer

Aug 2014Jul 2016 · 1 yr 11 mos

Distributed Teams

Goldman sachs

Senior Analyst Developer

Jun 2010Jul 2014 · 4 yrs 1 mo · Bengaluru Area, India

Distributed Teams

Fidelity investments

Software engineer

Jun 2007Jun 2010 · 3 yrs · Bengaluru, Karnataka, India

  • I joined Fidelity as a fresher. There i got an opportunity to setup trading technology support team in India. we started with a 2 member team and in 3 years time grew upto 7 member team supporting globally. We were responsible for creating, maintianing and updating the trading environment. This required to be proficient in unix,perl,and webserver technologies. Also it was required to have understandig of the trading floor and the trade flow process.
Distributed Teams

Education

International Institute of Information Technology Bangalore

Post Graduate Diploma — Artificial Intelligence

Jan 2020Jan 2021

Manipal Institute of Technology

B.E — Computer Science

Jan 2003Jan 2007

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