Jul 2021 – Jul 2022 · 1 yr · Bangalore Urban, Karnataka, India

• Gathered requirements and developed Shared Libraries for database driver in C++, NodeJs, and Java, with source code in Golang, leading to a 90% latency and 30% cost reduction.
• Established monitoring protocols using Prometheus and Grafana to visualize database call metrics, preventing service disruptions for thousands of active users during peak operational periods.
• Designed and presented the Ticket Automation Service to stakeholders, automating resource creation on Google Cloud, and achieving a resolution time reduction from 15 minutes to 1 minute per ticket.
• Mentored junior engineers on best practices, improving code quality, debugging, and team collaboration for increased productivity and readiness.

Jul 2020 – Jul 2021 · 1 yr · Bangalore Urban, Karnataka, India

• Spearheaded development of a Shadow Fleet for enhanced A/B Testing in risk prevention strategies, collaborating with data scientists to validate fraud and abuse prevention methods on 100% production traffic.
• Engaged with stakeholders to identify optimization opportunities, reducing cost by 99% and minimizing noise from downstream services by reusing data from production runs.
• Led developer operations management of risk evaluation service processing 1M+ Amazon orders daily, minimizing downtime and ensuring operational stability during on-call rotations.
• Conducted a technical presentation for 50+ engineers on identifying and resolving ‘Non-Deterministic Classpath Latent Issues’, impacting 100+ microservices and fostering improved team understanding.

May 2019 – Jul 2019 · 2 mos · Bangalore Urban, Karnataka, India

• • Collaborated with data scientists to design a user-friendly Self-Service Metrics Dashboard in Spring MVC, enhancing user experience for tracking ML model performance and improving fraud detection workflows.