Jul 2020 – Oct 2020 · 3 mos

• Led the analytics of a new short term loan restructuring product for Covid impacted delinquent accounts for COAF's Loss Mitigation suite
• Optimized operations of loan originations and Funding QA

Jul 2018 – Jul 2020 · 2 yrs

• Resolved an OCC mandate on collections strategy for COAF
• Restructuring of permanent loan modification offer to extend higher benefit to delinquent customers while being economically viable.
• Analyzed underwriting levers to boost origination volume of auto-loans.
• Segmented car dealerships to optimize for cash-out rate.

Jun 2017 – Jul 2018 · 1 yr 1 mo

• Worked on an OCR based product to setup an alternative channel for fast funding dealership originated loans and led the production implementation which led to ~3 mil USD cost savings along with a significant strategic advantage

Jul 2016 – Dec 2016 · 5 mos · Bangalore

• Customer 360 - Built a tool to collate and mine text data across channels onto a single platform for analyzing complaint trends, customer journeys and product/feature opinions

Apr 2020 – Apr 2024 · 4 yrs · Bengaluru, Karnataka, India

• At Akudo, we are pioneering the concept of Learning-First Banking for Teenagers. Checkout our website (https://www.akudo.in) for more details on the product.

May 2016 – Jul 2016 · 2 mos · Mumbai Area, India · On-site

• Worked on the development of a web-app based solution for the Louisiana state government to digitize the Medicaid experience

Jun 2014 – Jul 2014 · 1 mo · Mumbai · On-site

• Developed a health checker webpage that monitors the functionality and status of the Teamchat API stack