Sakshi Kundraa

Operations Associate

Jalandhar, Punjab, India4 yrs 2 mos experience

Key Highlights

  • Expert in HR operations and employee engagement.
  • Proven track record in e-commerce sales management.
  • Strong communication and team leadership skills.
Stackforce AI infers this person is a versatile HR and E-Commerce professional with strong operational and people management skills.

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Skills

Core Skills

Human Resources (hr)Hr ManagementSales ManagementE-commerce

Other Skills

CommunicationTeam LeadershipCustomer Relationship Management (CRM)Sales OperationsRecruitingHuman Capital ManagementTraining and Development (HR)HR StrategyHR ConsultingSales ProcessesBusiness-to-Business (B2B)NegotiationEmail MarketingOnline MarketingSearch Engine Optimization (SEO)

About

HR Administration with respect to maintaining office policies as necessary, making policies, maintaining attendance, assets, recruitment, employee engagement, performance management, Team Handling and payroll sheet. Working On Employee Onboarding, Induction, Taking care of Employee Grievances, Resolving Queries, Documentation, Exit Formalities, Etc HR Executive with hands-on experience across core HR operations including talent acquisition, onboarding & offboarding, training and development, and employee lifecycle management. Skilled in implementing HR policies & procedures, ensuring compliance with labour laws, and maintaining social compliance standards. Passionate about building structured HR processes that support both business goals and employee engagement. Previously worked as an HR & SALES MANAGER handling multi-role hiring, employee training, and team coordination, along with hands-on experience as a SALES & E-Commerce Manager. This diverse background has strengthened my business understanding, people management skills, and ability to multitask effectively in fast-paced environments. Known for being adaptable, detail-oriented, and capable of balancing HR responsibilities with operational and commercial priorities. I am known for being analytical and people-focused, working to help companies achieve results while keeping processes smooth and employees engaged. I enjoy streamlining operations, developing teams, and turning plans into action, always aiming to make a positive impact in both business growth and HR management.

Experience

4 yrs 2 mos
Total Experience
2 yrs 3 mos
Average Tenure
1 yr 10 mos
Current Experience

Phoenix consultants

Human Resources Executive

Jul 2024Present · 1 yr 10 mos · India · On-site

CommunicationTeam LeadershipHuman Resources (HR)HR Management

Dr bansal consumer products pvt ltd

Sales Manager & ecommerce executive

Feb 2022Jun 2024 · 2 yrs 4 mos · Jalandhar, Punjab, India · On-site

  • I began my journey as a Sales Executive, where I gained valuable experience in sales operations and customer handling. Over time, I expanded my expertise into E-commerce management, handling leading online portals such as Flipkart, Meesho, Indiamart, Amazon, and Government e-Marketplace (GeM).
  • Key Contributions & Responsibilities:
  • Managed product listings, catalog uploads, pricing, and content updates across multiple e-commerce platforms.
  • Successfully handled GeM Portal operations, including catalog management, product listings, and participating in bids.
  • Ensured smooth coordination for order processing, fulfillment, and timely delivery.
  • Improved product visibility and online sales performance through effective catalog and marketplace management.
  • Built strong client relationships, addressed customer queries, and supported business growth strategies.
  • My performance and ability to take on responsibilities led to my promotion as Sales Manager, where I continue to drive sales strategies, manage key accounts, and lead initiatives that support both business growth and customer satisfaction.
Customer Relationship Management (CRM)E-CommerceSales Management

Education

Lyallpur Khalsa College - India

Bsc it — It

Aug 2021Apr 2023

Embein software

Six months training as web development — It

Sep 2023Feb 2024

Lyallpur Khalsa College - India

Bsc it — Computer and Information Sciences and Support Services

Apr 2021Jul 2023

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