Sameer Gupta

Software Engineer

Bengaluru, Karnataka, India8 yrs 10 mos experience

Highly Stable

Key Highlights

Expert in backend systems and data pipelines.
Proven track record in optimizing delivery systems.
Strong foundation in computer engineering and software development.

Stackforce AI infers this person is a Backend-focused Software Engineer with expertise in SaaS and data-driven solutions.

Contact

sameer.gupta@zeptonow.com +919899980845 LinkedIn

Skills

Core Skills

Web ApplicationsDistributed Systems

Other Skills

AlgorithmsAmazon Web Services (AWS)CC++CacheCompilersData StructuresGitGo (Programming Language)Internet of ThingsJ2EE Web ServicesJavaLinuxMicroservicesMySQL

About

At Observe.AI, our team excels in developing robust backend systems, handling vast volumes of customer interactions across various channels. My role is pivotal in crafting an orchestration service that synergizes with machine learning models, streamlining transcription and redaction processes to bolster operational efficiency. With a B.Tech in Computer Engineering, I apply my knowledge to advance our data ingestion and pipeline operations, leveraging skills in cache management and MySQL for seamless performance. As a contributor to vital business projects, my journey includes a partnership with India's leading food delivery enterprises, optimizing hyperlocal deliveries. This experience honed my ability to design intelligent systems and mathematical engines, directly impacting delivery agent effectiveness and order fulfillment. My dedication to elevating software development is rooted in a blend of academic rigor and practical prowess, driving innovation in every endeavor.

Experience

8 yrs 10 mos

Total Experience

2 yrs 5 mos

Average Tenure

1 yr 6 mos

Current Experience

Zepto

Software Engineer 3

Dec 2024 – Present · 1 yr 6 mos · Bengaluru, Karnataka, India · On-site

➯ Leading the in-house map intelligence team to build a cutting-edge solution, significantly reducing reliance on third-party vendors to drive cost savings and deliver a more customized user experience.
➯ Engineered data pipelines to ingest, condition, and filter rider data, powering a proprietary routing engine for precise ETA predictions and optimized routes.
➯ Architected and developed a centralized platform to manage demand, driving key initiatives like surge fees and accurate order ETAs.

Web ApplicationsDistributed SystemsGo (Programming Language)

Observe.ai

Software Engineer 2

Oct 2021 – Nov 2024 · 3 yrs 1 mo · Bangalore Urban, Karnataka, India

➯ Member of data ingestion and pipeline team, responsible for developing backend system to ingest high volume of audio calls, emails and chatbot conversations from multiple CCaaS platforms like Genesys, Talkdesk, etc.
➯ Worked on orchestration service that coordinates with machine learning models to perform transcription and redaction on audio calls.

Web ApplicationsGitDistributed Systems

Loadshare networks pvt ltd

3 roles

Software Engineer 3

Promoted

Jan 2021 – Sep 2021 · 8 mos

➯ Driving multiple business-critical projects, partnering with India’s largest food delivery businesses to fulfill orders in multiple cities across the country.
➯ Developed intelligent systems to optimize fulfilment of hyperlocal deliveries.
➯ Designed mathematical ranking engine to gauge delivery agent's suitability to fulfill orders.

Web ApplicationsDistributed Systems

Software Engineer 2

Oct 2019 – Dec 2020 · 1 yr 2 mos

➯ Built an entire suite of services and control features to support the hyperlocal delivery business.
➯ Worked closely with product managers and other stakeholders to develop scalable and high-performance server-side services.

Web ApplicationsDistributed Systems

Software Engineer

Nov 2018 – Sep 2019 · 10 mos

➯ Worked on highly adaptable, scalable, and fault-tolerant services for E-commerce delivery platform.
➯ Developed systems to manage and track cash collection, reconciliations and multi-level remittance.

Web ApplicationsDistributed Systems

Samsung electronics

2 roles

Software Engineer

Jul 2017 – Oct 2018 · 1 yr 3 mos · Noida Area, India

As part of Advanced Research and Development team developed mobile solutions for
android platform. Held global ownership of Bluetooth development for Samsung J Series.