Sandhya Singh

Project Manager

Noida, Uttar Pradesh, India8 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led multiple risk management initiatives at Barclays.
Achieved 30% reduction in compliance gaps over two years.
Streamlined workflows, increasing team productivity by 10%.

Stackforce AI infers this person is a Risk Management and Compliance expert in the Fintech industry.

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Skills

Core Skills

Risk ManagementProject ManagementStakeholder EngagementProcess Optimization

Other Skills

Risk AssessmentLeadershipAdaptabilityExcelComplianceTeam ManagementMicrosoft FormsAutomationTrainingCollaborationWorkflow ManagementAudit ManagementRisk ControlsRisk MitigationPerformance Reporting

About

Results-driven professional with 8 years of experience in risk management, operations, and stakeholder engagement at Barclays and other global firms, transitioning to a project management role. Skilled in leading cross-functional teams, driving process optimization, and delivering complex audit and compliance initiatives on time and within budget. Proven ability to mitigate risks, streamline workflows, and foster collaboration to achieve strategic objectives. Seeking to apply expertise in planning, execution, and stakeholder alignment to deliver high-impact projects as a Project Manager

Experience

8 yrs 9 mos

Total Experience

2 yrs 11 mos

Average Tenure

6 yrs 3 mos

Current Experience

Barclays

Risk based quality analyst

Mar 2020 – Present · 6 yrs 3 mos · Noida · Hybrid

As a key leader in risk and control, spearheaded multiple initiatives as de facto project manager, coordinating cross-functional teams to implement process enhancements, automate workflows, and ensure compliance. Demonstrated strong project management skills by leading audits, stakeholder calibrations, & quality improvement programs on time and within budget, resulting in significant efficiency gains and risk reductions.
Led Risk and Control Self-Assessment (RCSA) projects using Excel-based trackers, identifying risks, evaluating controls, and driving remediation actions that reduced compliance gaps by 30% over two years.
Established and managed a dedicated team for Telephone Consumer Protection Act (TCPA) compliance projects, addressing client escalations across time zones and ensuring timely resolutions;
Developed and implemented an automated Knowledge Checker using Microsoft Forms to assess team readiness for TCPA processes, enhancing training effectiveness and compliance accuracy while improving overall project outcomes
Collaborated with operations and training teams to redesign workflows, resulting in a 20% reduction in manual errors and a 10% increase in team productivity through streamlined processes
Directed over 50 stakeholder calibration calls annually, aligning cross-functional teams on audit outcomes, quality metrics, and risk controls to facilitate proactive issue resolution
Managed audits on 1,000+ customer cases per year across collections, charge-offs, bankruptcies, and legal validations, ensuring compliance at 5+ global sites and benchmarking controls to reduce audit exceptions by 25%
Identified & mitigated operational risks in partnership with business teams, contributing to a 15% improvement in process efficiency through weekly & monthly performance reports with actionable insights
Served as primary point of contact for feedback loops, enabling faster resolution of user pain points & improving turnaround times on high-impact issues