Aug 2025 – Dec 2025 · 4 mos · Greater Kolkata Area · On-site

• Delivered product presentations and technical training to contractors and site personnel, enhancing product
• adoption across government and institutional segments.
• Provided technical support and troubleshooting to clients and site teams, ensuring seamless project execution
• and high product performance.
• Supported sales team in lead conversion and achievement of quarterly sales targets, resulting in a increase in
• closed deals for CHS-repainting and CPWD/PWD projects.
• Conducted site diagnosis, surface preparation analysis, and warranty process management to ensure high-
• quality standards and client satisfaction.
• Organized technical workshops and on-site inspections (pre- and post-painting), reducing process bottlenecks
• and improving field operations.

Sep 2024 – Aug 2025 · 11 mos · Navi Mumbai, Maharashtra, India · On-site

• Technical Officer - RD&I Colour Systems, RA who is responsible for;
• Providing end-to-end customer support for color data systems for Dulux - Water Based products across South Asia region.
• Revalidating and maintaining color databases, ensuring accuracy and sustainability.
• Provided on-site technical support at project sites, depots, and factories, resolving color formulation issues.
• Implementing HSE&S protocols and 5S practices to ensure a Safe, Sustainable and efficient workplace.
• Managing updates and maintenance of tinting POS system databases for real-time accuracy.
• Conducted raw material testing and lab-scale trials, contributing to product innovation and scale-up projects.
• Operating Datacolor's Benchtop Spectrophotometers (DC1000, DC800) for precise color formulation.
• Overseeing the operation and maintenance of tinting machines, including Vibroshakers and Gyroshakers from Corob, Santint, and Fast
• & Fluid.

Mar 2023 – Sep 2024 · 1 yr 6 mos · Howrah, West Bengal, India · On-site

• Providing support to Projects, Stakeholders, & Procurement.
• Collaborating with technical teams across the UK, China, & Burma.
• Supporting and empowering a team of 85 skilled painting artists.
• Managing Colour Recipe Formulation & Matching for Decorative Paints - Waterborne, utilizing the Ci7800 Benchtop
• Spectrophotometer & Color i-Match 10, and overseeing formulation database management.
• Developing standard colour formulations, designing Colour Palettes, and integrating the tinting database with Tintwise POS
• and LAB for streamlined tinting operations.
• Overseeing the operation and maintenance of tinting machines and shakers, ensuring 98% uptime.
• Performing Dry Film Tests: DFT, Abrasion, Adhesion, Water Resistance, Colour-Spectrophotometer assessments, Colour
• Matching Cabinet checks, and Dry Film Flexibility tests.
• Leading product and process validation, driving continuous process improvement, which resulted in a 15% reduction in
• material waste.
• Managing client communication and knowledge transfer, contributing to a 10% increase in customer satisfaction.
• Conducting process documentation, evaluating raw materials, and assessing painted products. Troubleshooting process
• issues while adhering to 5S, QRCI, and RCA standards.
• #Key Achievements
• Transformed an empty space into a fully operational colour mixing lab, fostering innovation in research and development,
• which contributed to a 20% increase in production capacity.
• Developed cutting-edge fandecks that significantly contributed to business growth, formulating unique colour recipes
• independently using advanced spectrophotometer, which led to a 30% increase in customer orders.
• Assisted to improve the efficiency of the Painting Production Department by 25% through data-driven analysis, resulting in
• a 20% reduction in production lead time and a 12% cost savings. Continuously identified and resolved process bottlenecks,
• leading to ongoing improvements in operational efficiency, reducing downtime by 18%.

Dec 2022 – Jan 2023 · 1 mo · Pune, Maharashtra, India

• Acquired and applied skills in field and production line operations, provided end-to-end client support, and conducted daily
• KPI updates, RM consumption tracking, and production analysis presentations.
• Led and supported a team of 35 skilled workers, contributing to a 15% improvement in production throughput.
• Managed lab operations including DFT, Abrasion, Adhesion, Solvent Resistance, Colour-Spectrophotometer assessments,
• Colour Matching Cabinet checks, Gloss meter readings, and Hardness tests.
• Spearheaded product and process validation initiatives, applied Lean methodologies (5S, QRCI, RCA, FMEA), demonstrated
• responsiveness, and managed SAP MM and team activities, which resulted in a 10% reduction in defects.

Sep 2022 – Oct 2022 · 1 mo · Amravati, Maharashtra, India · On-site

• Gained experience in ETP operations, lab procedures, and by-pass operations management.
• Supervised shift operations with a team of 20 workers, improving shift efficiency by 12%.
• Developed skills in process control, improvement, manpower deployment, and operations management, focusing on
• responsiveness and troubleshooting, leading to a 15% reduction in operational downtime.

Jul 2018 – Aug 2022 · 4 yrs 1 mo · Amravati, Maharashtra, India

• Managed logistics and sales support operations across the Vidarbha region (Amravati, Nagpur, Yavatmal), ensuring efficient
• handling of goods, which resulted in a 20% increase in delivery speed.
• Prioritized customer satisfaction and maintained strong relationship management, contributing to a 25% increase in repeat
• business.
• Supervised daily wage workers, coordinated operations scheduling, delegated tasks, and provided end-to-end after-sales
• support, resulting in a 10% reduction in operational costs.
• Focused on manpower deployment to optimize operations, leading to a 15% improvement in workforce productivity.

Jun 2016 – Jan 2018 · 1 yr 7 mos · Amravati, Maharashtra, India · On-site