Apr 2023 – Aug 2023 · 4 mos · Bengaluru, Karnataka, India · On-site

• Responsible for leading and driving the product development of Loan Management System(LMS) products. In addition to this, I am responsible to mentor and train APMs and Product Managers on domain knowledge and Product Management practices.
• Worked very closely with both internal and external stakeholders to take informed decisions while prioritising. Acted as the Subject Matter Expert(SME) for the products, providing valuable insights to stakeholders.

Sep 2021 – Apr 2023 · 1 yr 7 mos · Bangalore Urban, Karnataka, India

• Working on discovery, development and scaling of 3DS Authentication products under Checkouts (Merchant Solutions).

Apr 2021 – Sep 2021 · 5 mos

• Led an offshore team and contributed to the design, development, testing and implementation of projects under Enterprise Performance Management Solution, specific to the higher education vertical for US market.

Feb 2020 – Apr 2021 · 1 yr 2 mos · Chennai Area, India

• Evaluated project defect metrics and initiated defect management process which lifted the overall defect acceptance ratio by 11%, and was honoured with an Excellence Award for this achievement.
• Guided test engineers and prepared end to end test coverage flows summing close to 800+ test scenarios with expected results for HSBC UK for their debit card host application migration project.

Jan 2018 – Feb 2020 · 2 yrs 1 mo · Chennai Area, India

• Amplified card spends upto 2 crores/day by implementing 'CVV2 skip' functionality, which in-turn saved 10,000 e-commerce transactions/day on an average from being declined.
• Boosted 'saved fraud value' metrics by 4% on credit cards by identifying the card's point of compromise using fraud patterns.
• Achieved a 98% authentication success rate and enhanced customer convenience by implementing ECOM credit card POS-PIN authentication.
• Grew Loan conversions on credit cards by 2% by leveraging risk engine and implementing cross-sell rules in it.
• Implemented 100+ risk rules using SQL in Risk engine to mitigate active and potential fraud on card payments.
• Contributed to the design and development of a decisioning engine which uses machine learning algorithms to provide real time decisions for authorising transactions under card payments.
• Established a daily control function checklist to monitor key metrics which allowed management to take informed decisions.
• Eliminated fraud on credit card domestic magnetic stripe transactions by implementing the POS-PIN mandate.
• Executed user acceptance testing and production verification testing for all the implementations under my scope.

Dec 2015 – Jan 2018 · 2 yrs 1 mo

Jul 2014 – Dec 2015 · 1 yr 5 mos

• Performed end to end testing and validation of financial product iterations pertaining to Merchant Acquiring business and Internet Banking. Awarded with Raising Star award for consistent delivery timeline achievement.

Jun 2013 – May 2014 · 11 mos · Salem, Tamil Nadu, India

• Organised all Intra-College Cultural events pertaining to fine arts association.
• Organised the mega cultural night of the year.
• Lead a successful team of Juniors in the process and gave them the required experience and visibility.
• SPOC for Inter-college Cultural events(Internal and External)
• Won "Best Outgoing Student" award for the below points.
• 8.35 CGPA.
• Contributed to college music club by building it and taking the team through all Inter college events.
• Organised intra college and department cultural events.
• Part of college basketball team.
• Lead Department's cricket and basketball teams for intra college tournaments.