Sep 2021 – Feb 2023 · 1 yr 5 mos · Gurugram, Haryana, India

• Role-Based Access Control (RBAC) Implementation: Designed and developed a comprehensive RBAC system for a physical retail store organization using React and Java. This solution introduced granular authorization controls, significantly enhancing the security and efficiency of the physical store systems.
• Operational Excellence: Successfully managed on-call responsibilities and ensured operational excellence for the IHM-APT team, maintaining system reliability and promptly resolving critical issues.
• Cloud and Internal Tools Expertise: Worked extensively with AWS services, including Lambda, CloudFormation, S3, and Cognito, as well as Amazon’s internal tools such as Pipeline, Brazil, Shepherd, and SAS, to deliver scalable and efficient solutions.

Jul 2019 – Jul 2021 · 2 yrs

• Ads Product Development: Designed and implemented ad products to monetize property owners on the platform, contributing significantly to monthly revenue growth.
• Lead Delivery Optimization: Led the implementation of a shadow process to transfer unpaid buyer leads to paid sellers in real time, resulting in a noticeable improvement in paid owners’ satisfaction.
• Efficiency in Property Listings: Developed a panel with pre-population functionality for property uploads, drastically reducing the time required for agents to list properties, thereby enhancing efficiency.
• Re-engagement Campaigns: Managed drip campaigns for owners and buyers, positively impacting paid owner satisfaction and driving steady conversions.
• Communication Insights: Enabled recording and analysis of conversations between owners and buyers, facilitating better understanding of communication gaps and supporting platform experiments, such as refining the shadow process.
• Transactional Notifications: Implemented real-time notifications for activities like listing uploads, enhancing user engagement by keeping them informed about their actions on the platform.

Jan 2019 – Jun 2019 · 5 mos