Shaikh Yasin

Operations Associate

Mumbai, Maharashtra, India14 yrs 8 mos experience

Highly Stable

Key Highlights

Expert in launching and optimizing e-commerce platforms.
Proven track record in managing cross-functional teams.
Strong focus on user experience and website performance.

Stackforce AI infers this person is a B2C E-Commerce Operations Manager with a strong focus on user experience and platform optimization.

Contact

Skills

Core Skills

E-commerce Platform ManagementProject Management

Other Skills

Operations ManagementDigital StrategyE-CommerceDigital MarketingTroubleshooting & Issue ResolutionTeam LeadershipBusiness AdministrationTeam CoordinationCommunicationWeb MaintenanceRetailCommerceE-commerce SEONegotiationPages

About

E-Commerce Website Operations Manager | Expertise in Launching, Managing, and Optimizing Retail Platforms With over 4 years of experience in e-commerce website management and 7+ years in visa processing, documentation, and analysis, I am a dedicated and results-oriented professional with a proven track record in building and scaling e-commerce platforms. Currently, I serve as a Deputy Manager for Tira Beauty Online, where I lead the operational excellence of the website, ensuring seamless user experiences, coordinating cross-functional teams, and implementing cutting-edge security measures. I have a passion for driving innovation, optimizing website performance, and collaborating with UX/UI designers to continuously improve usability and navigation. In my previous role with Nykaa, I managed website redesigns, feature enhancements, and a team of 8, ensuring flawless functionality across both desktop and mobile platforms. Key competencies include e-commerce platform knowledge, project management, data analysis, security awareness, and adaptability. With a keen eye for quality assurance and a strong ability to solve problems, I thrive in high-pressure environments while maintaining a focus on continuous learning and improvement. Let's connect to discuss how I can contribute to your team's e-commerce or digital transformation journey!

Experience

14 yrs 8 mos

Total Experience

3 yrs 8 mos

Average Tenure

3 yrs 7 mos

Current Experience

Tira

2 roles

Manager

Promoted

Jan 2025 – Present · 1 yr 4 mos · Mumbai, Maharashtra, India · On-site

As Manager – Website Operations at Tira Beauty Online, I successfully led the launch of the company’s website and app, overseeing the seamless transition from soft launch to full public release. I take complete ownership of the platform’s performance, ensuring high uptime, fast load speeds, and robust security, while managing end-to-end daily website operations.
I collaborate closely with cross-functional teams—including IT, web development, content, and marketing—to drive continuous updates and improvements across the platform. My role involves analyzing website performance metrics, user behavior, and customer feedback to identify opportunities for enhancement and growth.
Working hand-in-hand with UX/UI designers, I focus on optimizing website usability and navigation to deliver a superior customer experience. I also spearhead key strategic initiatives, such as website redesigns and the implementation of new features, effectively coordinating with internal teams and external vendors to ensure timely and successful project execution.
Leading a high-performing team, I foster a collaborative and growth-oriented environment, providing mentorship and guidance to drive operational excellence. In addition, I ensure strong website security by implementing proactive protocols to safeguard against cyber threats, maintaining a smooth and secure user experience.

Operations ManagementDigital StrategyE-Commerce Platform ManagementProject Management

Deputy Manager

Sep 2022 – Dec 2024 · 2 yrs 3 mos · Mumbai, Maharashtra, India · On-site

In my role as Deputy Manager for Tira Beauty Online, I successfully launched the company’s website and app, leading the transition from soft launch to public release. I take full ownership of the website’s performance, ensuring high uptime, speed, and security while overseeing daily operations. I collaborate with cross-functional teams, including IT, web development, content, and marketing, to continuously update and improve the platform.
My responsibilities include monitoring and analyzing website performance metrics, user behavior, and feedback to identify areas for improvement. I work closely with UX/UI designers to enhance website usability and navigation, ensuring an optimal customer experience. Additionally, I lead strategic projects such as website redesigns and feature implementations, coordinating with both internal teams and external vendors to ensure timely project delivery.
I supervise and mentor my team, fostering a collaborative environment that emphasizes professional growth and high performance. I also focus on implementing security protocols to protect the website from cyber threats, ensuring a safe and smooth user experience.

E-CommerceDigital MarketingE-Commerce Platform ManagementProject Management

Nykaa

Assistant Manager

Sep 2019 – Sep 2022 · 3 yrs · Mumbai, Maharashtra, India · On-site

At Nykaa, I was responsible for managing and implementing changes across the Fashion and Beauty sections of the website, ensuring flawless updates on all homepage and offer pages for categories including Women’s, Men’s, Kids, Home/Tech, and Luxe Division. My role involved coordinating with multiple departments and overseeing the seamless functionality of landing and hybrid pages across both desktop and mobile web platforms.
I played a pivotal role in ensuring the website was always refreshed daily with new content, maintaining a zero-error rate by implementing stringent quality control checks. My responsibilities also extended to managing the internal Content Management System (CMS) and ensuring that all sales and campaign pages were updated on time for monthly, quarterly, and annual fashion sales.
In addition to handling these critical operational tasks, I supervised a team of 8 employees, providing guidance on web updates, troubleshooting issues, and ensuring a smooth user experience across the platform.
Key Responsibilities:
Managed homepage and offer page updates for multiple fashion categories.
Ensured error-free implementation of new landing and hybrid pages across mobile and desktop.
Maintained daily content refresh cycles, ensuring all web content was up-to-date.
Supervised a team of 8 employees, overseeing task allocation and project delivery.
Collaborated with cross-functional departments to optimize website performance and meet deadlines.
Managed the internal CMS, ensuring timely updates for all major sales and campaigns.

E-CommerceTroubleshooting & Issue ResolutionE-Commerce Platform ManagementProject Management

Vfs global services

Sr. Executive

Jan 2012 – Nov 2017 · 5 yrs 10 mos · Mumbai Area, India

Preparing Dashboard by crunching and analyzing raw data received from all the regions.
Creating Presentations based on Companies financial and VAS data.
Coordination with Accounts, Admin, Legal & Finance.
Compiling VAS Reports
VAS Deliverables Implementation & management
Coordination with Unit and Operation Managers on day to day VAS business activities.
Responsible for Compiling and Maintaining Global VAS Reports.
Responsible for maintain VAS documents and Client Agreements.
Financial Data Collection from the sources
Coordinating with the web team to upload Client web banners.
Coordinating with the I.T team for I.T related approvals and troubleshoots.
Conducting mystery Audit’s at the Visa Application Centers to ensure there isn’t any intrusive marketing happening.
Ensuring all the VAS Deliverables are functioning properly, if not getting them repaired.
Generating Sales Analysis report for VAS Clients.
Coordinating with the IT Rollout for VASCO Deliverables.
Providing training and support for Core- POS installation and implementation.
Providing Assistance for UK and US Visa Application.

Team LeadershipBusiness Administration

Vfs gcc llc

Archives Clerk - Consulate General Of India

Jun 2009 – Sep 2011 · 2 yrs 3 mos · Dubai , United Arab Emirates

Worked as an Attestation officer in the Consulate General Of India – Dubai
Dealing in Both General Passport and Labour Contract Attestation
Handling Individual Labour EMI, Group Visa’s and also House Maid ECNR Contracts.

Business AdministrationTeam Coordination

Consulate general of india

Officer

Jun 2006 – Jul 2006 · 1 mo · Dubai

Amnesty Operation
Issuance of one time Exit Pass to illegal immigrants.
Handling of passports sent by different companies on absconding cases.
Administration
Coordinator
Passport / Attestation Department
Verification of Original documents
Handling expired / renewal / new passports.
Attesting True documents ( Power of Attorney, Passport copies, Certificates etc)

Communication