Shalini Maliwal

Customer Success Manager

Pune, Maharashtra, India7 yrs 4 mos experience
Most Likely To Switch

Key Highlights

  • Proven track record in Customer Success Management.
  • Strong problem-solving skills with an entrepreneurial mindset.
  • Expertise in SaaS and customer experience strategies.
Stackforce AI infers this person is a Customer Success Manager with expertise in SaaS and customer experience management.

Contact

LinkedIn

Skills

Other Skills

Account ManagementBusiness StrategyCCommunicationCustomer AcquisitionCustomer AnalysisCustomer ExperienceCustomer Experience ManagementCustomer OnboardingCustomer Relationship Management (CRM)Customer RetentionCustomer SatisfactionCustomer ServiceCustomer SuccessDatabase Management System (DBMS)

About

Hustler. Love solving problems. An engineer with a mind of an entrepreneur :)

Experience

7 yrs 4 mos
Total Experience
1 yr 5 mos
Average Tenure
1 yr 11 mos
Current Experience

Catchpoint

Customer Success Manager

Jul 2024 – Present · 1 yr 11 mos

Clickpost

Customer Success Manager

Apr 2023 – Jul 2024 · 1 yr 3 mos · Pune, Maharashtra, India

Cutshort

Product Evangelist

May 2021 – Mar 2023 · 1 yr 10 mos

Fabhotels

2 roles

Key Account Manager - B2B vertical

Jun 2019 – Jul 2020 · 1 yr 1 mo

Account Manager - B2B Vertical

Jul 2018 – May 2019 · 10 mos

Infosys

Systems Engineer Trainee

Feb 2018 – Jul 2018 · 5 mos

Education

Gujarat Technological University (GTU)

Bachelor's degree — Information Technology

Jan 2013 – Jan 2017

Tejas vidhyalaya

High school

Jan 2008 – Jan 2012

Baroda High school, alkapuri

Jan 1998 – Jan 2007

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