Shantanu chitranshi

Associate Consultant

Noida, Uttar Pradesh, India7 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in cloud-based solutions and SSO.
Proven track record in customer support roles.
Strong analytical and decision-making skills.

Stackforce AI infers this person is a Technical Support Specialist in the SaaS industry.

Contact

Skills

Core Skills

Technical SupportSingle Sign-on (sso)Customer ExperienceCustomer SupportCrmSap

Other Skills

Adobe signEnglishEasily AdaptableCommunicationInterpersonal SkillsMicrosoft Dynamics 365Microsoft AzureOrganization SkillsDecision-MakingMicrosoft Dynamics CRMManagement SoftwareAdministrative AssistanceZendeskMicrosoft ExcelAmazon Web Services (AWS)

About

With an MBA in Marketing and International Business from Shri Ramswaroop Memorial College of Engineering and Management, they currently contribute as a Technical Support Consultant at Adobe. Their role emphasizes Single Sign-On (SSO), Microsoft Azure, and Amazon Web Services (AWS), reflecting their expertise in cloud-based solutions. Through their tenure at Adobe, including as a Migration Specialist, they supported seamless platform transitions, showcasing a blend of technical acumen and customer-focused problem-solving.

Experience

7 yrs 8 mos

Total Experience

1 yr 11 mos

Average Tenure

3 yrs 6 mos

Current Experience

Adobe

4 roles

Migration Specialist

Feb 2023 – Sep 2023 · 7 mos

Adobe signCustomer ExperienceEnglishEasily AdaptableCommunicationInterpersonal Skills+10

Technical Support Consultant

Promoted

Dec 2022 – Present · 3 yrs 6 mos

Adobe signCustomer ExperienceEnglishEasily AdaptableCommunicationInterpersonal Skills+17

Technical Support Consultant

Dec 2022 – Present · 3 yrs 6 mos

EnglishCommunication

Technical Support Consultant

Dec 2022 – Feb 2023 · 2 mos

Adobe signCustomer ExperienceEnglishEasily AdaptableCommunicationTroubleshooting+12

Teleperformance

Technical Support Executive

Feb 2022 – Dec 2022 · 10 mos · Jaipur, Rajasthan, India

Customer ExperienceEnglishCommunicationInterpersonal SkillsDecision-MakingMicrosoft Dynamics CRM+5

Hcl technologies

2 roles

Utilities Customer Service Representative

May 2019 – Jan 2022 · 2 yrs 8 mos

Worked as a customer service representative in HCL technologies lucknow. Have a good experience in SAP FICO, Citrix. Worked on various LOB like the Market messages credit and collection remittance and invoicing and billing.

Customer ExperienceEnglishCommunicationInterpersonal SkillsDecision-MakingMicrosoft Dynamics CRM+4