S

Sharrath K M

Director of Engineering

Bengaluru, Karnataka, India5 yrs 11 mos experience

Key Highlights

  • Led Cimmons to secure multiple lucrative contracts.
  • Built a high-performing team focused on customer satisfaction.
  • Innovated BPO services to meet global client needs.
Stackforce AI infers this person is a leader in the BPO and customer service industry.

Contact

sharrath.km3@gmail.comLinkedIn

Skills

Core Skills

New Business DevelopmentCustomer Relationship Management (crm)

Other Skills

Analytical SkillsBusiness AnalysisBusiness DevelopmentBusiness Intelligence (BI)Conflict ResolutionCustomer AcquisitionCustomer Service ManagementData AnalysisDirect SalesFinancial AnalysisGlobal Talent AcquisitionHospitality ManagementHuman Resources (HR)KPI ImplementationLife Insurance

Experience

5 yrs 11 mos
Total Experience
5 yrs 11 mos
Average Tenure
5 yrs 11 mos
Current Experience

Cimmons

Director

Jul 2020 – Present · 5 yrs 11 mos · Bangalore Urban, Karnataka, India · On-site

  • 24/7 window solution for BPO & Call Centre services /support.
People DevelopmentDirect SalesPeople ManagementMultiple Project CoordinationPerformance ManagementService-Level Agreements (SLA)+14

Education

Manipal Institute of Technology

Master of Business Administration - MBA

Stackforce found 100+ more professionals with New Business Development & Customer Relationship Management (crm)

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